We booked a campervan with Cruisin and had a great trip from Perth to Exmouth and back. We filled out the online check-in in advance so the check-in on-site was fast and smooth. They explained everyth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We booked a campervan with Cruisin and had a great trip from Perth to Exmouth and back. We filled out the online check-in in advance so the check-in on-site was fast and smooth. They explained everyth... See more
Company replied
Excellent service and greeting at the depot upon pick up, explained everything on the booking and then went through the van on how things works. Very helpful on any questions asked. The van was in... See more
Company replied
The pick up process needs to be better. I was told to pick up at 10 so planned trip around that time. I did the ‘pre-booking’ process to ensure quick pick up. However, we arriving there was... See more
Company replied
We had an amazing time with our Cruisin Campervan. The process of getting the van itself was very smooth. Usame was very professional and helpful. We loved every minute of our trip and already plannin... See more
Company replied
Cruisin’ Motorhomes is an Australian, family-owned campervan hire company with a friendly reservations team dedicated to assisting you in choosing the perfect campervan, plus providing their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!” Cruisin' Motorhomes offers motorhome hire and campervan hire along the East coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart
Kingscote Street 5, 6105, Kewdale, Western Australia, Australia
Replied to 8% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy process and great clean vehicle.

Reply from Cruisin Motorhomes - Perth
Pick up and drop off went a breeze! Service by staff is friendly and knowledgeable!
Staff Usama is friendly and helped us check out!

Reply from Cruisin Motorhomes - Perth
We booked a campervan with Cruisin and had a great trip from Perth to Exmouth and back. We filled out the online check-in in advance so the check-in on-site was fast and smooth. They explained everything to us and then the adventure started. The van looked exactly as on the pictures and was great to drive. The only things that could be improved is the kitchen equipment (our teflon pan for example was completely scratched) and the length of the grey water and fresh water hose were often too short on the campsites. Over all our experience with Cruisin was great and we would definitely book again.

Reply from Cruisin Motorhomes - Perth
Its really nice and easy to get van for hoilidays ....and the staff [Usama]is really nice and made us very easy to get it ....thxxx

Reply from Cruisin Motorhomes - Perth

Reply from Cruisin Motorhomes - Perth
Great customer service, the car was mostly good as well.

Reply from Cruisin Motorhomes - Perth

Reply from Cruisin Motorhomes - Perth
The Fiat RVs broke down 3 times. They blamed me for the first one. They were more interested in saving themselves money than helping me
3 days after blaming me for the first breakdown they admitted there was a serious fault with the RV and replaced it. Only after wasting my holiday time going to 3 garages each of whom they didn't seem to believe their diagnosis
When we had a puncture ( the 4th disruption and not their fault) the jack wasntvman enough to cope with the ground on the side of the road. They suggested I reverse down the main highway south of Canarvon to find solid ground .. and the front of a road train no doubt. The local tyre garage came out to fix it and suggested we needed to check all tyres once they'd replaced the puncture The tyre garage found the left front tyre had been over inflated and suggested it be replaced. Cruisin refused We then drove all the way to Exmouth where they found the tyre could have burst anytime!
A deeply unsatisfactory experience lots of lost days in my trip
After the 3rd breakdown I switched to Maui whose German RV was faultless
we were absolutly lucky with cruisin mororhomes- thank you

Reply from Cruisin Motorhomes - Perth
Excellent experience with Crusiin, looked after well by UsamaGood to drive. Met our needs very well.

Reply from Cruisin Motorhomes - Perth
We really had a good experience with Kind staff and fully equipped motorhome.

Reply from Cruisin Motorhomes - Perth
Excellent experience. Everything was well arranged. The motorhome was very complete, clean and tidy when we received it. We’ll be back next time!

Reply from Cruisin Motorhomes - Perth
unreal van wasn’t ready to drop it back off

Reply from Cruisin Motorhomes - Perth

Reply from Cruisin Motorhomes - Perth
Very easy late pick up, great van and easy drop off. Exactly what you’d want!

Reply from Cruisin Motorhomes - Perth
Really easy Pickup and drop Off. Car was in good shape

Reply from Cruisin Motorhomes - Perth
Nice campervan supllied with everything you need. Clean and functional.
We had a great time. Station is efficient and supportive.

Reply from Cruisin Motorhomes - Perth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.