Went to our local dealer, three times, to try and get a van. Ended up speaking with Dan at Crusader who was amazing, everything sorted, everything was easy, nothing too much trouble. Cant say enough p... See more
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Review summary
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Reviews shaping this summary
I first heard about crusader vehicles through a family member that had used them before at first I wasn’t Sure but until I started speaking to the staff that put my mind at rest they were the most hel... See more
Company replied
I purchased my used WAV from Crusader Vehicles August 2025. I made initial contact after viewing & reading the vehicle details on Auto trader. Simon was helpful at every stage. We agreed on a... See more
Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more
Company details
Written by the company
Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.
Contact info
Crusader House, TN22 4LA, Buxted, United Kingdom
- 01825 701200
- enquiries@crusadervans.co.uk
- crusader-vans.co.uk
4.9
Excellent
355 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent customer service from Kelly…
Excellent customer service from Kelly Matthews, team very helpful with any queries.
19 May 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Lauraine,
Thanks very much for the feedback. We’re pleased to hear Kelly and the wider team were helpful and responsive throughout.
We appreciate you taking the time to leave a review and thank you for choosing Crusader.
Kind regards,
Crusader Vans
Ordered 2 transit customs excellent…
Ordered 2 transit customs excellent service and a very good price for the vans we needed, excellent service from josh made it very easy and expainled everything, placed the ordered and the vans were delivered within a few days will be ordering more very soon
14 May 2026
Reply from Crusader Vehicles Limited
Hi Darren,
Thanks very much for the great feedback. We’re pleased to hear Josh made the process straightforward and helped get the right vans in place quickly for you.
It’s great to know you were happy with both the service and pricing, and we look forward to helping again with the next order.
Kind regards,
Crusader Vans
Great service really quick to arrange…
Great service really quick to arrange our new van. Definitely would recommend 👍
14 May 2026
Reply from Crusader Vehicles Limited
Hi Paul,
Thanks very much for the great feedback. We’re pleased to hear everything was arranged quickly and smoothly for your new van.
We really appreciate the recommendation and your support.
Kind regards,
Crusader Vans
Great deal but communication was a…
Great deal but communication was a little poor wasn’t really told when or even possibly when the van would be delivered so it made it hard to sort my other to be sold.
Apart from that I am happy overall
6 May 2026
Reply from Crusader Vehicles Limited
Hi Guyll,
Thank you for the honest feedback. We’re pleased to hear you were happy with the deal overall, but we appreciate the frustration caused by the uncertainty around delivery timings.
Vehicle delivery schedules can sometimes change at short notice, but we recognise how important clear communication is when you’re trying to coordinate the sale of an existing vehicle. We’ll take your comments on board internally.
Thanks again for your business and we’re glad the overall experience was a positive one.
Kind regards,
Crusader Vans
From start to finish the whole process…
From start to finish the whole process was easy, the communication with Kelly in particular was excellent, all in all it was a pleasure doing business with them. I will be definitely using crusader vans in the future and I wouldn’t hesitate in recommending them.
21 April 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Martyn,
Thank you for the great feedback. We’re really pleased to hear the process felt straightforward from start to finish and that Kelly kept everything well communicated throughout.
It’s particularly good to know you’d feel confident using Crusader again in the future and recommending us to others.
We appreciate your support and thank you again for taking the time to leave a review.
Kind regards,
Crusader Vans
Great Experience
Great Experience. The process was personal but professional, all queries were answered in a timely manor. Happy with the service I've received from Kevin & the rest of the team.
30 April 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Simon,
Thanks very much for the feedback. We’re pleased to hear the process felt both personal and professional, and that Kevin and the wider team were able to support you throughout.
It’s great to know your queries were handled promptly and that you were happy with the overall service received.
We appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Great experience with Crusader Vans
Great experience with Crusader Vans from start to finish. Kelly was extremely professional and made the whole process simple and stress-free. Everything was handled smoothly, and I always felt well looked after.
I would definitely recommend Crusader Vans to anyone looking for a reliable and professional service.
28 April 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Abbas,
Thank you for such positive feedback. We’re really pleased to hear Kelly made the process straightforward and ensured everything was handled smoothly from start to finish.
Providing a professional and stress-free experience is exactly what we aim for, so it’s great to know you felt well looked after throughout.
We really appreciate the recommendation and your support.
Kind regards,
Crusader Vans
Top marks for Karen at Crusader
Karen at Crusader has supplied us with many vans in the past, our recent order for another 2 vans, 1 arrived promptly, the other a factory order to our specification which is scheduled for June delivery. Very informative, fair pricing, very knowledgeable on all aspects of finance
17 April 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi David,
Thank you for the detailed feedback and for your continued support over multiple orders — it’s always appreciated.
It’s great to hear everything was delivered as expected and that you’ve found the service informative and straightforward throughout. We’ll be sure to pass your comments on to both Kelly and Karen, who work closely together to keep everything running smoothly from order through to delivery.
We appreciate your trust in choosing Crusader again and look forward to supporting you with the upcoming delivery.
Kind regards,
Crusader Vans
Kelly was very helpful and responsive…
Kelly was very helpful and responsive with any queries
I have recommended Crusader Vehicles on several occasions since
2 March 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Tony,
Thanks very much for the feedback. It’s great to hear Kelly was responsive and able to support you with everything you needed.
We really appreciate you recommending Crusader on multiple occasions — that means a lot to us.
Kind regards,
Crusader Vans
Highly recommended
Highly recommended. excellent service, especially from Kelly, who really helped us find the van we wanted
27 March 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Kerry,
Thanks very much for the great feedback. It’s good to hear Kelly was able to help you find the right van and make the process a positive one.
We really appreciate the recommendation and your support.
Kind regards,
Crusader Vans
Reply from Crusader Vehicles Limited
Hi David,
Thanks for the feedback — we appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Reply from Crusader Vehicles Limited
Hi Stephen,
Thanks for the kind feedback — we really appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Great company
Great company , had number of vans and kevin is always transparient with the deal, fast delivery and top delivery
9 March 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Darryl,
Thanks very much for the great feedback. It’s always good to hear from returning customers, and we’re pleased Kevin has continued to look after you well.
We really appreciate your support and the trust you’ve placed in us for your vans.
Kind regards,
Crusader Vans
Communicative
Communicative, friendly team. Kept us informed throughout the process and all succesully worked out on time.
27 February 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi there,
Thanks very much for the feedback. We’re pleased to hear the team kept you well informed throughout and that everything came together as planned.
We appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Adam helped me assess my vehcle need
Adam helped me assess my vehcle need, then found a suitable vehicle within a week .
23 February 2026
Reply from Crusader Vehicles Limited
Hi Mrs Bush,
Thank you for the feedback. It’s great to hear Adam was able to understand your requirements and quickly find a suitable vehicle for you.
We appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Exceptional Service
Craig helped me with leasing a new van. His customer service was second to none. Really personal, and answered all my questions throughout the process. Completely stress free and would recommend to anyone looking to lease or finance a vehicle. Thank you Craig and Crusader.
9 March 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Max,
Thank you for the kind feedback. It’s great to hear Craig looked after you well and was able to guide you through everything clearly.
We aim to make the process as smooth and straightforward as possible, so it’s good to know that reflected in your experience.
We really appreciate the recommendation and your support.
Kind regards,
Crusader Vans
Great friendly advise and assistance
Great friendly advise and assistance, a thoroughly painless process
27 February 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Ryan,
Thanks very much for the feedback. It’s great to hear the process felt straightforward and that the team were able to provide helpful advice along the way.
We appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Great experience for start to finish…
Great experience for start to finish Jon McCreanney was fantastic to deal with we’re happy with the new van Kia pv5 ⭐️⭐️⭐️⭐️⭐️
4 March 2026
Reply from Crusader Vehicles Limited
Hi Kay,
Thanks very much for the great feedback. We’re pleased to hear Jon looked after you well and that you’re happy with the new Kia PV5.
We really appreciate you taking the time to leave a review.
Kind regards,
Crusader Vans
Josh and the team at Crusader Vans…
Josh and the team at Crusader Vans offer first class service and make the experience of purchasing a new van, seamless and a pleasure.
I highly recommend Crusader as a the go to provider for leasing and purchasing vans, as the personal service and attention to detail is far superior to competitors.
A very pleased customer!
Dominic Cosco
COSCOGARDENS
27 February 2026
Unprompted review
Reply from Crusader Vehicles Limited
Hi Dominic,
Thank you for such a generous review. It’s great to hear that Josh and the team delivered the level of service and attention to detail you were looking for.
We aim to make the process seamless from start to finish, so it’s good to know that was your experience.
We really appreciate the recommendation and your trust in choosing Crusader.
Kind regards,
Crusader Vans
Smooth and Transparent Leasing Experience
I recently leased a vehicle through John McCreanney at Crusader Vehicles and the whole process was straightforward from start to finish.
Costs, commission and expectations were explained clearly upfront, so there were no surprises. Communication was consistent and professional throughout, and everything happened when they said it would.
Even the delivery driver was friendly and helpful, which reflects well on the wider team. I also appreciated the follow-up after delivery to check everything was okay.
Overall, a smooth and well-managed experience. I would happily recommend John and Crusader Vehicles (of which I have to several family members and friends).
27 February 2026
Reply from Crusader Vehicles Limited
Hi Paul,
Thank you for such detailed and thoughtful feedback. It’s great to hear that John made the process clear from the outset and that everything was delivered as promised.
Transparency and consistent communication are things we place a lot of importance on, so it’s particularly good to know that stood out. We’re also pleased the wider team — including delivery and follow-up — reflected that same level of service.
We really appreciate the recommendation and the trust you’ve shown in referring us to family and friends.
Kind regards,
Crusader Vans
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