Cryptonomy has finally gone completely out of reach. I have installed my 3rd VPN and I can only reach my portfolio that they locked up against my will and stole from me one time before I am no longer... See more
Cryptonomy
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I have been an old user, and there were no delay payment delays before. About a year ago, I deposited XRP into a 12-month fixed staking, and I received my funds a week ago, but it should have finishe... See more
Company replied
Don't think cryptonomy had any intention of honoring the 12 month contracts I'd taken out on their staking platform. 7 out of 9 contracts are now well past maturity n they haven't honored any of them.... See more
Can't keep your word , not trustworthy also per Trustpilot rules had to take the names out . And want all my coins back ! Dear , Thank you for your continued engagement and for your thoughtfu... See more
Company replied
Company details
Written by the company
Web3-Focused Crypto Venture Fund & Trading Organization
Contact info
Transaction issues
Having some transaction issues. Working with Support to fix issues.
6 May 2025
Unprompted review
Reply from Cryptonomy
Dear Mark,
We’ve submitted a request for your contact information via Trustpilot so that we can investigate your case thoroughly and provide support if needed. Please respond so our team can assist you directly.
We want to clarify that all funds on our platform remain secured and all terms are outlined transparently within our service agreements. If you’re facing any issues, we’re here to help — but spreading misinformation doesn’t help resolve anything.
Best regards,
Cryptonomy Team
created a launchpool on this platform
created a launchpool on this platform. After the official end date there was nothing paid out. Contacted the support they told me: -------------------------------Usually, a Launchpool contract lasts no more than a month after the estimated end date. As soon as it reaches the maximum profit, the funds will be credited to your wallet! ----------------------------------------------- So one month later nothing was paid out and now they tell me: -----------------------------As far as I know, contracts are paid out at different times rather than on a single day, as they belong to different partners. The average waiting time ranges from 5 to 90 days, but delays may extend beyond this period. Any additional profit accrued during this time will also be credited. ------------------------------------ Looks like they will always find another excuse but in the end never plan paying out and keep their part of the "contract"
8 May 2025
Unprompted review
Reply from Cryptonomy
Dear LaufaLau,
Thank you for your review. We understand your frustration and want to assure you that your case is important to us. To assist you further and provide specific updates, we kindly ask you to respond to the contact information request we’ve submitted via Trustpilot.
Once we receive your confirmation, a dedicated specialist will review your contracts and follow up with detailed information.
Best regards,
Cryptonomy Team
Reply from Cryptonomy
Thank you for your kind words, Abdul!
We're glad to know you're enjoying the app and appreciate your trust in our service.
Best regards,
Cryptonomy Team
Reply from Cryptonomy
Dear Hossein,
Thank you for your feedback. In order to understand your concern and assist you further, we kindly ask you to provide your account details or contact information via the Trustpilot information request we have submitted.
Please note that without verifying your identity as a user, we are unable to proceed with a detailed review of your case.
Best regards,
Cryptonomy Team
They are still holding my bitcoin…
They are still holding my bitcoin hostage after I tried to withdraw it and they reenlisted for another year without payout don’t but your cryptocurrency here and some how my old cryptonomy review is gone how did that happen I answered all emails Michelle Brisseau never got back to me she in charge of customer care why can’t we post screenshots of the madness I used to be on cryptonomy side reading everyone bad reviews until it happened to me to all the people who think cryptonomy is good try taking out over 10,000 and see what happens
I have a update June 29 2025 9:50am 70 percent of my contracts where returned to me now I will try to get them off their site and into my secure wallet.
June 30 2025 I tried to get my crypto off the site and they re contracted it with out my permission again can someone in law please help me
30 January 2025
Unprompted review
Reply from Cryptonomy
Dear Bradley,
Thank you for your message. We're sorry to hear about your concerns.
We’ve submitted a formal request for your contact information through Trustpilot to ensure our team can properly locate your account and verify the details. Once received, a dedicated agent will review your case and reach out directly to resolve this matter.
Please rest assured that your funds remain secure and that any contract movement is verifiable through your transaction logs. If you’ve experienced any unintentional reallocation, we will investigate it thoroughly.
We appreciate your patience and look forward to assisting you promptly.
Best regards,
Cryptonomy Team
THIS IS A SCAM
THIS IS A SCAM
For two years straight they paid everything out as they said they would. I tried withdrawing, no problem. Now when I want to take profit, they block all my funds (over 15k USD) and put them in a FIXED deposit! DO NOT TRUST THEM!
4 May 2025
Unprompted review
Reply from Cryptonomy
Dear Zeb,
Thank you for your message. We take every report seriously and would like to review your case in full detail. Please respond to the contact information request we've submitted via Trustpilot so that a dedicated member of our team can verify your account and assist you directly.
Statements about blocked funds or unauthorized fixed deposits are not consistent with how the system operates, and we will need to verify the full context of your transactions to proceed.
Best regards,
Cryptonomy Team
Nice and good app
3 May 2025
Unprompted review
Reply from Cryptonomy
Thank you very much for your kind words and support, Agoes!
We’re glad to hear you’re enjoying the app — your feedback truly motivates our team to keep improving.
Best regards,
Cryptonomy Team
Usually
A crypto investing platform which claims to offer annual returns of 180% is facing an outcry from investors who say they can’t withdraw their funds.
Cryptonomy, which is in the process of rebranding to Nomy Finance, says it has made $194 million for investors by investing in early-stage crypto projects.
Yet there is no evidence that it ever made any such deals.
The platform, which appears to have copied its logo from a popular DeFi project, touts executives on its website who don’t appear to exist.
And it has doctored photographs of employee meet-ups from other crypto projects and passed them off as its own.
2 May 2025
Unprompted review
Reply from Cryptonomy
Dear Jordan,
Thank you for your feedback. If you are a genuine user and have concerns about your account or investments, we’re here to assist you. Please respond to our contact information request through the appropriate channel so a dedicated team member can review your case and support you directly.
Unverified claims and misinformation only make it harder to resolve actual user concerns — we urge you to engage with us constructively if you are affected.
Best regards,
Cryptonomy Team
good trustpilot att all
2 May 2025
Unprompted review
Reply from Cryptonomy
Dear Ali,
Thank you for your feedback! We're glad to know you've had a positive experience.
If there's anything else we can assist you with, feel free to reach out anytime.
Best regards,
Cryptonomy Team
Reply from Cryptonomy
Thank you for your positive feedback, Stormgain Customer! We're glad to hear you're enjoying the product. If you have any suggestions or questions, feel free to reach out to our support team — we're always here to help.
Best regards,
Cryptonomy Team
its not the rate but the experience…
its not the rate but the experience they offer
30 April 2025
Unprompted review
Reply from Cryptonomy
Thank you for your comment, Jhogsm.
We agree — beyond rates, it's the overall reliability, transparency, and support that truly define the experience. We're glad you're here!
— Cryptonomy Team
Update on last review
Update on last review
Customer ID
#33729
Officially 92 days delayed on fixed contracts and launch pool.
The last response was because I’m a VIP2 my case has been escalated and I will hear from one of the team to get the situation resolved. I’ve had no emails. I’m constantly checking in and clearing my spam so I can see if it has come through or not.when am I going to get my money? I’m literally struggling financially while you’ve got over a quarter of £1 million of mine. I need it…. It’s been long enough now. Give me MY MONEY!!!!
29 April 2025
Unprompted review
Reply from Cryptonomy
Hi Aaron,
Thank you for your follow-up. We fully acknowledge the frustration this situation is causing and understand the urgency of your request. Your case has indeed been escalated, and our team is actively reviewing it.
Please be assured that your funds remain secure and are not at risk. Due to the scale and complexity of VIP portfolios, some cases may take additional time to process, especially when they involve multiple contracts and counterparties.
We’ll ensure a dedicated team member reaches out to you again. If you haven’t already, please double-check your spam or junk folders, and if you're able, feel free to provide an alternative contact email through Trustpilot or by reaching out via live chat for faster coordination.
We appreciate your continued patience.
—Cryptonomy Team
Fast and easy to use
27 April 2025
Unprompted review
Reply from Cryptonomy
Thank you, Moses, for your feedback!
We’re glad to hear you find the platform fast and easy to use.
We appreciate your trust and look forward to continuing to provide you with a great experience!
Best regards,
Cryptonomy Team
Scam
They are trying to raise the rating of their product through rewards to users in the game
Upd. I have screenshot with rewards
25 April 2025
Unprompted review
Reply from Cryptonomy
Thank you for your feedback.
We would like to clarify that we do not offer any bonuses or rewards for posting reviews. All reviews are voluntarily submitted by real users based on their genuine experience with the platform. We have also submitted a request for your contact information in case you require any assistance, and we are happy to help if needed.
Best regards,
Cryptonomy Team
Good Projects but be careful to invest…
Good Projects but be careful to invest and withdrawals
26 April 2025
Unprompted review
Reply from Cryptonomy
Thank you, Eyes Expected, for your feedback.
We’re glad to hear you appreciate our projects! We always encourage responsible investing and remind users to carefully review all contract terms before proceeding. Our support team is available to assist you at any time should you have questions about withdrawals or contracts.
Best regards,
Cryptonomy Team
It was great
24 April 2025
Unprompted review
Reply from Cryptonomy
Thank you, Rehan!
We’re happy to hear that you had a great experience. We appreciate your trust and look forward to continuing to serve you!
Best regards,
Cryptonomy Team
No Service, Site Down, No Email Response, What is going on
I see there are several comments about difficulties withdrawing Crypto from your Cryptonomy Wallet.
When I tried to withdraw the Wallet Withdrawal somehow merged my wallet and my Flexible into a 12 month Fixed Term contract.
To date I am still awaiting a response.
Additionally I have several 12 month contracts still running with a total investment (Principal Amount and Accrued Interest) in excess of USD800,000 and getting the run around.
FINALLY 2024-04-29
Received a response and I am told I made a mistake.
When processing a WITHDRAWAL the Coins went to a FIXED TERM contract and took all FLEXIBLE Interest Account of the same coin into a single FIXED TERM 12 month contract and NOT REVERSABLE??
How does this happen? And not willing to listen nor rectify.
25 April 2025
Unprompted review
Reply from Cryptonomy
Dear Anon,
Thank you for your feedback.
At the moment, the platform is fully operational, and no technical outages are observed.
We have sent you a request for contact information to verify your account status and assist you directly.
Please kindly respond to the request so that a dedicated specialist can review your contracts and provide you with a detailed update.
We remain committed to addressing each case individually and ensuring that all obligations are fulfilled properly.
Best regards,
Cryptonomy Team
Thank you for your response.
Thank you for your response.
Can I please have the office telephone number and postal address, as I wish to discuss the situation further with cryptonomy.
Many thanks
14 April 2025
Unprompted review
Reply from Cryptonomy
Dear Mark,
Thank you for your message.
We have already submitted a request for your contact information via Trustpilot. Kindly respond to that request so that our dedicated team can begin reviewing your case directly and reach out with the appropriate next steps.
Your cooperation will help us provide you with personalized assistance as efficiently as possible.
Warm regards,
— The Cryptonomy Team
Website is now down
Website is now down. Has been over 24h. I had there bitcoins in fixed deposit interest account but they have been there now allmost 5 months over 1 year I made the contract for which was maximum time to be created.
So I would like to know why is website down and why I have only received vague answers from customer service regarding my bitcoin refunds? Every other coin I put there has come back to me in due time but now this bitcoin issue + site does not working really worries me.
Thank you!
10 April 2025
Unprompted review
Reply from Cryptonomy
Dear Alex Järvinen,
Thank you for your feedback, and we deeply understand how frustrating your current experience must feel.
We want to address the concern regarding platform accessibility: earlier today, an unexpected global network disruption impacted parts of our infrastructure, temporarily affecting login and dashboard access for some users. Please note, this issue is not related to any planned updates or contract processing — and all user assets remain completely safe and secure.
Our technical team is working with top priority to restore full access across all regions. We anticipate services will resume within the next few hours, and we will provide real-time updates via our official communication channels.
We recognize the importance of your trust, especially in regard to overdue contracts, and assure you that each case is being handled with care. If you require direct support or wish to review your account status in more detail, our live support team is available 24/7 to assist you here:
📩 https://t.me/cryptonomy_support
We truly appreciate your patience during this time and remain committed to resolving this matter transparently and promptly.
Kind regards,
Cryptonomy Team
Had a flex account with monthly…
Had a flex account with monthly payout/deposit amount. When I attempted to move my monthly payout off cryptonomy they locked my account into a one year fixed account with no monthly payout. This company will steal your crypto and keep it locked. Do not ever send crypto to them.
4 April 2025
Unprompted review
Reply from Cryptonomy
Dear JB,
Thank you for your feedback.
We've submitted a request for your contact information to investigate this matter properly. Based on the information provided, it’s possible that during your withdrawal from the flexible account, the "Instant Transfer to Fixed" option was selected. This feature allows users to move funds directly into a fixed-term deposit with higher returns, and once confirmed, cannot be reversed.
Please respond to the contact request or reach out to our support team directly so we can review your account details and provide full clarification.
Best regards,
Cryptonomy Team
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