Cryptonomy 

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Rated 1 out of 5 stars

Cryptonomy has finally gone completely out of reach. I have installed my 3rd VPN and I can only reach my portfolio that they locked up against my will and stole from me one time before I am no longer... See more

Rated 4 out of 5 stars

I have been an old user, and there were no delay payment delays before. About a year ago, I deposited XRP into a 12-month fixed staking, and I received my funds a week ago, but it should have finishe... See more

Company replied

Rated 1 out of 5 stars

Don't think cryptonomy had any intention of honoring the 12 month contracts I'd taken out on their staking platform. 7 out of 9 contracts are now well past maturity n they haven't honored any of them.... See more

Rated 1 out of 5 stars

Can't keep your word , not trustworthy also per Trustpilot rules had to take the names out . And want all my coins back ! Dear , Thank you for your continued engagement and for your thoughtfu... See more

Company replied

Company details

  1. Alternative Financial Services

Written by the company

Web3-Focused Crypto Venture Fund & Trading Organization


Contact info

All reviews

(517)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FIXED CONTRACTS no release!

Fixed contracts are not being released! Expiration due dates are not being honored per the contracts! Also when you initiate a withdraw Cryptonomy will delete the transfer and deposit your funds in another one year Fix or Launchpool contract. Preventing your withdraw from completing! Support chat will tell you the same BS over and over again. That you did that! That you did not initiate a withdraw, and that you placed your crypto into a new Fixed or Launchpool contract! WARNING!!! Do not continue to use Cryptonomy. They are a complete SCAM company that will earn your trust then keep all your crypto in Fixed or Launchpool. You will never be able to withdraw your crypto again!

15 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Gabriel,

We have submitted a request for your contact information so we can investigate your case in detail. While our platform’s fixed and launchpool contracts require explicit user confirmation, we understand that you believe there has been an error.

Please provide the requested details or contact our support team at support@cryptonomy.finance with any relevant transaction IDs. Our team is committed to reviewing and resolving issues as quickly as possible.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Staking problems

Update April 15,2025
still haven’t received my funds from my fixed 6-month staking after waiting for more than 3 months now.
Meanwhile even my fixed 9-month staking is due, without the other one having been settled yet…., what a mess!

Update April 1, 2025
unfortunately and almost expected, the promised funds were not returned on time , therefore rating downgrade to 1 star !
Can’t recommend to use this platform at the moment, not trustworthy!

Update March 15, 2025
After 60 days of waiting for my returns, I was told that I would receive them within this month, together with additional rewards…!
If this was true, it could turn out to be the best staking experience after all !
Because of this positive outlook I’ll add another 2 stars!
Let’s cross fingers!

Update February 11, 2025
Absolutely nothing has happened since January 24,2025 when Cryptonomy posted to prioritize my case.
1 month of waiting for my staking returns!
Update February 2, 2025
The promised response to my emails scheduled for yesterday, didn’t come!
Receiving a prioritized case number doesn’t mean anything at all!
It’s only to show other people reading these reviews that they take your problems seriously, but in fact it’s only about putting you off over and over again!
Still waiting for refunds…

Update Jan.31 2025;
Still no response to my emails, chat support wouldn’t help either
Waiting for refunds….

January 23, 2025
I shared my thoughts and concerns with other members on their Telegram channel. Shortly after I was banned. My letter to the support team hasn’t been answered after waiting for a week now.
My 6 month staking plan has expired and now I’m waiting the second week for the returns. I wished I could tell something positive about this company, but at the moment I’d not recommend anyone to use this platform. I’ll be right back with an update if anything changes and gets resolved.

24 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Marco Hahn,

Thank you for sharing your concerns. We have created a case number: CN-106284 to ensure your issue is prioritized. Please reach out to our support team via support@cryptonomy.finance or live chat, referencing this case number, so we can investigate your situation further.

While most staking contracts are processed on time, occasional delays can occur due to settlement procedures. However, all funds remain secure, and we are committed to resolving any outstanding issues as soon as possible.

We appreciate your patience and look forward to assisting you.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

If Cryptonomy are regulated in the…

If Cryptonomy are regulated in the United Kingdom can they provide their registration details with The Financial Conduct Authority on this site as well as their registered address in the United Kingdom- Got your reply-you left out the Financial Conduct Authority question-are you regulated by them-yes or no?

20 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Andy,

Cryptonomy operates as a fully registered entity in the United Kingdom. You can find all relevant registration details, including our company information, at the official UK government database via the following link:

https://find-and-update.company-information.service.gov.uk/company/15307665

This resource provides transparency regarding our legal status and compliance. If you have any further questions, feel free to reach out to our support team.

Best regards,
The Cryptonomy Team

Rated 3 out of 5 stars

I cannot access the website right now?

I cannot access the website right now?! Can anyone explain me why?

Until now everything was good, servive, help and everything :)

18 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear ANdré,

The website is fully operational at the moment. If you're experiencing any issues accessing it, we recommend checking your internet connection, clearing your browser cache, or trying a different device.

If the problem persists, please reach out to our support team at support@cryptonomy.finance, and they will assist you in resolving the issue as soon as possible.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Hi Cryptonomy team …your last response…

Hi Cryptonomy team …your last response to me was now 6 days ago where you expressed an urgency to resolve the issues on your platform.
I was hoping to have heard a resolution by now ????

16 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Mr Weaver,

Thank you for your patience. Please rest assured that your case is being actively reviewed, and our team is working to resolve the issue as soon as possible.

We understand the importance of timely resolutions and appreciate your cooperation during this process. You will receive an update shortly once the matter has been fully addressed.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Cryptonomy

2 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Keith Webster,

Thank you for your feedback. We have submitted a request for your contact information—please accept it so our team can reach out to you directly and address your concerns.

Cryptonomy operates under regulatory frameworks in the UK, ensuring compliance with industry standards and fair practices. We take all customer inquiries seriously and are reviewing your case thoroughly. While we understand your frustration, we want to clarify that attempts to label the platform as fraudulent without substantiated claims may be perceived as misleading or spam.

If you require further assistance, please contact our support team via email or live chat, and we will continue working toward a resolution.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

I too had a fixed staking expire on…

I too had a fixed staking expire on December 15th and the crypto is still locked up. I asked chat support about it and was told it needs to be validated and due to market volatility it will settle shortly. I asked how long is shortly and they said within 30 days. One month later I asked again and was told 60 days. This morning I tried logging in and was successful but was then booted out of the website and can't log back in. I even changed my password and still can't log back in. I have a lot of money for me tied up on Cryptonomy and can't access it.

***Update**** I can now get log back in to my wallet. I had Brett in my wallet that I hadn't been able to withdraw for a while because my wallet always said wallet maintenance, but just for Brett. I moved about 900k Myria and 1075 Xrp this morning before It logged me out. It doesn't instantly transfer it like other platforms do. So when I finally get back in to my account I find all 3 of those coins have been staked until January 11th 2026. You can't stake from your wallet for a year but was told by support you must have accidentally done it. Accidently done it 3 times when I've done it plenty of times before when I meant to do it? They aren't wanting to release the tokens from the staking so now they are holding 5 different tokens of mine hostage worth over $24k currently!....The guy in the customer support chat is ignoring me when I asked him to release the coins and not acting on it. If they make it right I'll take this review down but I'm not holding my breath.

12 December 2024
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Mike Gibson,

Thank you for reaching out. We take all cases seriously and want to assist you in resolving this matter as soon as possible. We have submitted a request for your contact information—please accept it so our support team can reach out to you directly and review your case in detail.

Regarding your fixed staking expiration and delayed release, we understand your frustration. While some settlements may experience processing delays due to market conditions, we are committed to ensuring all accounts are handled transparently and in accordance with the agreed terms.

Additionally, if you are experiencing login issues, this should not be happening, and our team is fully prepared to assist you with regaining access to your account. Please contact our support team via **live chat or email at support@cryptonomy.finance** so we can investigate and resolve this promptly.

We look forward to assisting you and addressing your concerns.

Best regards,
The Cryptonomy Team

Rated 5 out of 5 stars

Love it.

On January 3rd I received a payment, my contract lasted for half a year, I was able to get my money out without any problems as always, I trust Cryptonomy, so far without any accidents. I realize that many people may be afraid to invest their money somewhere, but here they work honestly.

Good team, thank you for your work. It is a pleasure to use your product

4 January 2025
Cryptonomy logo

Reply from Cryptonomy

Dear Zack,

Thank you so much for sharing your experience and for your trust in Cryptonomy! We’re thrilled to hear that your contract went smoothly, and you were able to withdraw your funds without any issues. We understand that investing can feel daunting, so it’s wonderful to know that we’ve been able to provide you with a sense of security and trust.

Your kind words about our team and platform mean a lot to us. Rest assured, we’ll continue to prioritize transparency and reliability to make your experience even better.

Thank you for being a valued part of our community—it’s a pleasure to serve users like you!

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Everything about this project is…

Everything about this project is unclear and it is proven that many people have been scammed, be careful because you could be next

13 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Chayleen Terrel,

Thank you for taking the time to share your opinion. We would like to point out that your statement does not appear to come from direct experience as a user of Cryptonomy. While we respect your concerns, we encourage potential users to verify information through reliable sources and firsthand interaction with our platform.

We are committed to transparency and to addressing any issues our users may encounter. If you have specific questions or would like more details about our services, please feel free to reach out to our support team.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Once you clear up customer complaints…

Once you clear up customer complaints then we can proceed . Your platform is too scary to use.
Would like to participate....but due to reviews you sound too much like a scam.

11 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Michael Howard,

Thank you for your feedback and for sharing your concerns. We understand that online reviews play a significant role in forming impressions about any platform. However, we would like to note that as you are not currently a user of Cryptonomy, your review may not fully reflect the reality of our services.

We encourage you to reach out directly to our team or explore our platform to gain firsthand experience. While we continuously work to address and resolve all customer concerns, it's also important to highlight the positive experiences of many satisfied users who trust and benefit from our services.

Your concerns are valid, and we appreciate your interest. Should you decide to join, we’re confident you’ll see the value and reliability of our platform.

Best regards,
The Cryptonomy Team

Rated 5 out of 5 stars

Cryptonomy is the best platform for me…

Cryptonomy is the best platform for me that I could find. I'm a long time user and I see that the platform continues to improve and improve.

Everything is done at the best level and as convenient as possible. I haven't had any withdraw problems. Always got my money. It is very strange that people write such things here. That's why probably after my contract and payment was finished, Cryptonomy asked me to leave a review here.

Thanks to the team! Keep up the amazing work. With you for almost 2 year!

11 January 2025
Cryptonomy logo

Reply from Cryptonomy

Dear happy user,

Thank you so much for your kind words and for being a loyal user for nearly two years! We're thrilled to hear that Cryptonomy has met your expectations and continues to be your go-to platform. Your acknowledgment of our improvements and efforts to provide a seamless experience means a lot to us.

We appreciate your support and trust, and we’ll keep working hard to maintain the high level of service you’ve come to expect. If there’s ever anything you’d like to share or suggest, our team is always here to listen.

Thank you again for your review and for being part of our journey!

Best regards,
The Cryptonomy Team

Rated 5 out of 5 stars

Returns rates are good 👍

I have been investing with Cryptonomy for over a year now, and I am very happy with the results. The APYs are incredibly high, something you don't find in many places. My investment has grown much more than I expected. Sure, sometimes there are small delays, especially with withdrawals, but they always end up getting resolved.

9 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Norman,

Thank you for your trust and positive feedback! We're delighted to hear that you're enjoying your experience with us. Your success motivates us to continue improving and providing the best service possible. 🌟

Sincerely,
Cryptonomy Team

Rated 1 out of 5 stars

Crytonomie finance is a big scam

Crytonomie finance is a big scam. Do not use this platform. You not become yours cryptos back. If you want send it after staking there to your wallet outside cryptonomy they will refuse it and make it (whitout your ok) to fix terms of one year.
They write you after their criminal action that youself make this. VERY CRIMINAL PLATFORM and SUPPORT.

NEW by this criminals: after fix staking you get the cryptos not back to your wallet. They are frozen and you can do nothing.

After this answer from Cryptonomy below I write to support with the special case number which they give me in the answer. They write me the same bullshit like all the time. Standard Text modules…. The only way is to go to a lawyer and police

28 December 2024
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear petitie,

We deeply value your feedback and regret the frustration you've experienced. Please rest assured that fixed-term deposits on our platform are only created through intentional user actions with explicit confirmation. To help resolve your issue promptly, we’ve generated a unique case number for you: CRY-2024-2176.

Kindly provide this case number when reaching out to our support team via email or live chat. This will allow us to prioritize your request and thoroughly investigate the situation to find a suitable resolution.

Our goal is to ensure transparency and trust in every interaction, and we are committed to addressing your concerns.

Sincerely,
Cryptonomy Support Team

Rated 1 out of 5 stars

Scammers

Scammers! I did a 9 month contract with them and funds are still locked I keep getting the same automated message about “Due to heightened market volatility, accredited partners have extended contract durations, allowing your deposit to continue accruing daily returns.” it’s all a lie.

8 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Andre,

Thank you for sharing your concerns. We understand how important timely access to funds is, and we take your feedback seriously. The extended contract durations are indeed a response to current market conditions, ensuring the stability and continuation of daily returns.

However, we want to assure you that your funds remain secure and continue to accrue interest. If you believe there has been an error or require further clarification, please connect with our support team via live chat or email. We're here to provide transparent assistance and resolve any issues you may have.

Sincerely,
Cryptonomy Team

Rated 1 out of 5 stars

Stop lying..

Stop lying... There has been no misunderstanding and no automatic transfer to fixed term. This function does not exist on the platform. You have done it just like you do deposits and withdrawals manually...don't direct me to customer service again. They do not solve anything because they have orders to say that the fixed term deposits you create cannot be reversed. The support email is useless and the one you put in your trustpilot review replies doesn't even exist!!!! I have sent numerous emails reporting what happened with screenshots of the withdrawals ordered and you have not replied to a single email. You only care about trying to counter negative reviews with paid or fake positive reviews.
I just want them to reverse the fixed deposits they created without my consent and get my money out of this scam platform. If they want to they can do it but they don't want to because they want to keep all the money of the investors who trust you. You are thieves and I will not stop denouncing you until you show some interest in finding a solution to the problem you have created.
I have been scammed like everyone else with the same system. All very nice as long as you don't want to withdraw your coins from the platform.... When you get ready to withdraw your money to an external wallet they create on their own fixed term deposits of 12 months. Nothing to do through the online chat or sending emails to their support email that simply do not bother to answer. In their instagram community their administrators delete and kick you out of the group within seconds of making any comment denouncing the situation. These professional scammers as soon as they have stolen enough money from users who have trusted them will simply disappear. I just hope that the police authorities start to act soon to see them in prison as soon as possible.

5 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Olga Ingles Martinez,

We understand your frustration, and we deeply regret that your experience has led to such strong feelings. We assure you that we have no interest in retaining funds unlawfully or denying assistance. Based on your description, there appears to be a misunderstanding about the process.

Fixed-term deposits on our platform are not created automatically or without action from the user. Each transaction requires confirmation, and detailed prompts guide users through the process. However, we acknowledge that this might have caused confusion.

To clarify and resolve your concern, we kindly request you to provide additional details directly via our live chat or a support email to the designated address: support@cryptonomy.finance. If you believe you have already sent such emails, please recheck the email address or provide the case number so we can investigate the situation urgently.

We strive to address every user concern professionally and transparently. Accusations of fake reviews or non-existent emails are untrue, and we are more than willing to cooperate to resolve your issue fairly.

Thank you for giving us the opportunity to assist further.

Sincerely,
The Cryptonomy Team

Rated 1 out of 5 stars

I’ll probably die because of this platform

My husband used this platform 10 months ago to transfer his crypto. Recently I was diagnosed with cancer and need treatment. We have been going through one battle after another and losing my job because of appointments etc cancelled my insurance. We begin the withdrawal process for treatment and it was locked. Originally 24 hours. Then 30 days then up to 60 days. After contacting them yesterday with the 60 day response last night he woke up to his account being divided and locked for a year. No insurance will cover me because of having an already diagnosis. I know he tried to use this platform to maximize since we were going to go through a lot as I found out my diagnosis during pregnancy. My perfect little boy is here who’ve went through IVF to have and now I probably won’t get this chance to see him grow.

27 November 2024
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Shalonda Joye,

We sincerely hope that we can somehow assist you in your situation. If your story is not a fake or spam, we kindly ask you to contact our support team by sending an email to support@cryptonomy.finance with the unique tag JOYES91-001048, along with the account information of your husband, so that our team can verify the details you’ve provided and look into the situation.

We eagerly await your message and have already passed your feedback to the support team, so they are expecting your contact.

Best regards,
The Cryptonomy Team

Rated 1 out of 5 stars

Be cautious

Just as all the recent reviews mention, as soon as you attempt a withdrawal all of your funds are lock in a 12 month fixed period. In the past I have successfully withdrawn a number of times including some relatively larger transactions which built my trust with them. On this occasion I have initiated a withdrawal for a lesser amount than in the past and have checked in the morning and all of my funds are suddenly in fixed staking not just the particular token I tried to withdraw. Unfortunately it appears I have been scammed and caused a number of others to be scammed through this website by referring them to it. It brings me great shame to have to tell them my mistake.

I hope to resolve this with cryptonomy to access at least some of my funds, I will update my review with the outcome in hopes others will not fall victim to this company if they are in fact a scam.

3 January 2025
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear Zach,

Thank you for bringing this to our attention. Our system requires explicit confirmation from users to proceed with any fixed-term deposit creation.

To assist you further, please contact our support team via the official email or live chat. Providing your account details and the relevant transaction information will allow us to investigate this matter thoroughly.

Our team is always available to guide and assist you in resolving any issues. Rest assured, we are committed to helping you find a solution that aligns with your expectations.

Best regards,
The Cryptonomy Team

Rated 5 out of 5 stars

so tired of rivers of blood and you are like my oasis

Damn, you are awesome, thanks for the opportunity to participate in top token sales even with a small amount and profit on a bearish! Much love!

2 January 2025
Cryptonomy logo

Reply from Cryptonomy

Dear Luke,

Your feedback means the world to us! Knowing that you’ve had a great experience motivates our team to work even harder. Thank you for choosing us! 😊

Best regards,
The Cryptonomy Team

Rated 5 out of 5 stars

Cryptonomy gets my goodwill and trust

Cryptonomy gets my goodwill and trust, but:

Overall, Cryptonomy deserves 5 stars, it's a well-managed platform with the necessary drive and vision to move ahead in this competitive world. I appreciate Adrian Campbell for regularly reaching out to the community. Cryptonomy is mainly operated out of London can be plus since they want to prove to the world (in the words of Adrian) that they respresent the top of the crop.

I give 5 stars because I trust Cryptonomy will make good on these customer expectations and enable the Pre-IDO. Meanwhile, it would be good for Cryptonomy to make a general statement about future IDO and such, so there won't be any room for vagueness.

1 January 2025
Cryptonomy logo

Reply from Cryptonomy

Dear Lincoln J.,

We're so glad you had a great experience! Your trust and feedback motivate us to keep improving and providing the best service possible. Thank you for choosing us!

Best regards,
Cryptonomy team

Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. They will probably try to take this review down with their methods of filtering and faking their marketing to make it seem like it’s not a scam. They do not make the full payout as said. They block you and remove you from any of the discussion groups if you ask any questions. Do not lose your money like I did

30 December 2024
Unprompted review
Cryptonomy logo

Reply from Cryptonomy

Dear John Ernest,

We understand your frustration and are here to assist. Cryptonomy is committed to ensuring transparency and fairness for all its users. If you have experienced any issues, we encourage you to contact our support team directly through our official email or live chat. Providing specific details about your case will allow us to investigate and resolve your concerns as quickly as possible.

We do not remove or block users for raising genuine questions—our goal is to address them constructively. Please rest assured, our team is ready to assist in clarifying any misunderstandings and finding a resolution that meets your needs.

Best regards,
The Cryptonomy Team

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