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Rated 5 out of 5 stars

Delivery is alway fast. I’ve used Crystalum blades for a while now, the quality is high and I would recommend them to any microblading artists.

Rated 2 out of 5 stars

Wanted to start this by saying I absolutely LOVE the Microblades. Incredibly smooth on the skin - no pulling etc as I have found with some other brands. HOWEVER, I’m super disappointed - this is my se... See more

Company replied

Rated 5 out of 5 stars

The 5 in 1 bits are amazing, really nice to use, saves changing over to different grades, would definitely recommend these to anyone, saves money in long run too. Well worth the price. Wish I had kn... See more

Company replied

Rated 5 out of 5 stars

I've been a nail technician for 2 years now. I was reluctant to buy crystalum as they are a bit pricier than some companies. I wish I'd purchased from them months ago! I absolutely love my ceramic b... See more

Company replied

Company details

  1. Beauty product supplier
  2. Beauty supply store

Written by the company

Are you looking for top quality, premium salon accessories? Do you want a retailer that values you as a customer and has over 5 years of experience in the industry? Choose Crystalum today and choose our experience and professionalism. Crystalum is a family-owned and operated business specializing in salon-quality tools and accessories for microblading professionals, permanent make-up artists, nail technicians, and professional beauty technicians. If you want quality and value for your salon, shop Crystalum today!


Contact info

4.1

Great

TrustScore 4 out of 5

78 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Haven't received my order

Haven't received my order, going off of the information on the websites delivery info it should have arrived well before now, have emailed but no response yet.

Definitely would not order again.

23 February 2023
Rated 1 out of 5 stars

Cancelled my order shortly after…

Cancelled my order shortly after putting it through on 21/12 using the contact email address as per order confirmation. Company still sent the order 2 working days later and never responded to any of my messages. Never heard back or found any contact details.

21 December 2022
Rated 3 out of 5 stars

4 days

4 days, no reply by email, no answer via chat. Still have no idea what to do with my order. I want to return it, but there was no return paper with the delivery. Finally I've got a reply.

28 April 2022
Rated 5 out of 5 stars

Love the 0.15mm Nano blades

Love the 0.15mm Nano blades. As a beginner I’ve tried a few and these are the most flexible blades I’ve found. They have really helped me create crisp, balanced strokes.

22 March 2022
Rated 5 out of 5 stars

Great!

Fast delivery as always.

12 March 2022
Crystalum logo

Reply from Crystalum

Hi Alison, thank you so much for your great feedback!

Rated 5 out of 5 stars

Service was 5 star

Service was 5 star! Fast delivery simple payment and easy to track. Can’t wait to order again.

25 January 2022
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Reply from Crystalum

Hi there,

Thank you so much!

Rated 5 out of 5 stars

Excellent products and service

Very quick dispatch and delivery. The ceramic efile bits are great quality and do a fantastic job.

3 December 2021
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Reply from Crystalum

Hi Moira,

Thank you so much for your great feedback. It means a lot to us.

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