CS Connolly ltd Reviews 108

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, prompt responses, and the team's ability to explain everything thoroughly, making them feel well-informed and at ease. Consumers frequently mention the staff going above and beyond, even when unexpected issues arise, ensuring jobs are completed efficiently and to a high standard. Reviewers also note the tidy work and the practical advice offered, leading to a smooth and positive experience for various heating and plumbing needs.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, knowledge, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the staff's efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Third time CS Connolly Ltd has carried out a boiler service and gas safety checks for me. Chris is really friendly and makes time to offer helpful advice. His rates remain very competitive and he phon... See more

Rated 5 out of 5 stars

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respo... See more

Rated 5 out of 5 stars

Easy to arrange a boiler service via Chris's website. He got in touch very promptly, made the arrangements, communicated clearly, turned up when he said he would, did the job well, left everything nea... See more

Rated 5 out of 5 stars

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Conn... See more


Company details

  1. Gas engineer
  2. Boiler supplier
  3. Gas installation service
  4. Central Heating Service
  5. Heating service
  6. Repair Service

Written by the company

CS Connolly Ltd is a family focused local gas and central heating business, Chris has over 17 years industry experience with British Gas plus additional time served with a large competitor. Having worked for larger companies, Chris felt his clients deserved a more personal, professional and reliable service. Now more than ever with the cost of living, customers are looking for high standards at a more competitive rate. One of our main objectives is to have our customers at heart on every job regardless of how big or small. We will always attempt to repair before having to advise on replacement. First class customer service, safety and high quality workmanship is at the forefront of everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Great!

Great and prompt service and a genuine pleasure to deal with, would definitely recommend

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Great job at a reasonable cost

We used Chris for the first time to service our boiler. We received a quick response to our initial contact and on the day of the appointment he phoned in advance to advise he was on his way. Chris is professional and friendly, did a thorough job at a reasonable cost and provided us with a written report within a couple of hours.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

PROFESSIONAL AND FRIENDLY SERVICE

Stage 1 of a job to disconnect a large radiator in readiness for a major re-plastering job to remedy a damp issue. Chris came yesterday to assess the work and provided excellent advice and booked the appointment. He came on time today to do the work in a tidy and timely fashion and within an hour or so of leaving he presented his worksheet online. I have every reason to believe he'll do an excellent job of reinstating the radiator when the re-plastering work has been completed.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Chris

Chris has been great to work with, definitely recommend.

We have a complex issue with our upstairs radiators and Chris has worked hard to try and resolve it. Everything has been very clearly and articulately explained, and we feel very well informed about our next steps.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Over and above!

As usual Chris offered a first class service.

He identified the issue quickly and made good, also noticing and fixing an unconnected pipe which you'd have thought other heating engineers should have noticed in the past!

Still awaiting a part which Chris sourced and ordered quickly and he took the time to call and advise when it's likely to arrive.

Chris also offered advice to my 5 yr old on how to build his train track better!

Service doesn't get better than this.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Top notch service....as always

I've had Chris work on my boiler before, and as usual the service level and work was A+. Chris represents a high level of professionalism in his approach to each and every job and I would highly recommend him.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service I had…

Very pleased with the service I had from Chris, I am new to the area and it was the first time I had used him. Professional, attentive and very helpful as well as an excellent communicator and reliable time keeper I wouldn’t hesitate to use him again thank you Chris .

14 May 2024
Unprompted review
Rated 5 out of 5 stars

First class service

This was my first visit from Chris and I will certainly use him again. He was friendly, efficient, and made a point of explaining everything he needed to do. I would be very confident in recommending him to anyone. Thank you, Chris.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Have used CS Connolly for a couple of years now and always very happy with the service. Chris is always very polite, calls to let you know his arrival time, works very efficiently and is tidy, respectful of the property and gives all the info of what's been done and could be required verbally and follows up with his written report for the service log. I'm very happy to, and do, recommend him to friends and family in the area.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

First class service again!

More than happy to recommend Chris Connolly.
Second year he's been to service our boiler and gas safe certificate.
He's friendly , excellent communication and is where he says he'll be when he said he'd be!
Thank you Chris

9 May 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Chris…

I would highly recommend Chris Connolly. He is very knowledgeable, polite, punctual and explains everything he is doing. Customer care and communication before and after our Annual check was great, and we will definitely be using him again in the future.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

Chris arrived promptly, and at very short notice, very polite, professional and clearly an expert in his field. Chris had my boiler back up and running within an hour! Legend! 100% recommend 👌
Euan

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Got Chris out to look at my boiler and…

Got Chris out to look at my boiler and try and fix it, but beyond repair, Chris tried for over an hour trying but to no avail. Gave me advice on what to do next and explained every thing in great detail.

I will be using Chris again and would recommend him to any one else. 5*+

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and a lovely guy

Chris came out at a couple of hours notice after rearranging his appointments on a freezing January day to have a look at our Valiant combi boiler which had developed a fault and was inoperable he not only solved the problem but serviced the boiler as well a fantastic service from a knowledgeable and friendly guy.

19 January 2024
Unprompted review

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