Banner for CSGORoll

CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, feeling that these changes have ruined the user experience and made the platform less rewarding. They frequently reported that the website's performance is poor, with issues like lag, freezing, and general unreliability, making gameplay unenjoyable. People also felt that the new reward system was a major downgrade, effectively erasing their progress and making it harder to earn rewards. Many believe the company has shown a lack of transparency and has not addressed existing problems, leading to a loss of trust among long-term users. However, some customers also noted positive aspects, such as helpful customer service and a well-designed interface with good features. A few other people also felt that the site offers versatility with various games and withdrawal options, making it enjoyable and easier to use compared to other platforms.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices a... See more

Company replied

Rated 1 out of 5 stars

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but... See more


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Vary sad situation

They promised positive changes like more xp for coin, no lags. And we have lagging site more than ever, ruined free case, ruined game for high leves. I am pretty sure they'll try to delete my review. But I am sharing only truth.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Cyril

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Terrible greed and delusional thinking

I’ve been a longtime user of CSGORoll, but the recent overhaul is nothing short of a betrayal. What was once an enjoyable experience with reasonable daily rewards has turned into a greedy cash grab.

Here’s what’s gone wrong:

Daily Rewards System Ruined
The “dailies” have been massively nerfed. Users now have to re-level up every 30 days just to claim a box, and the drop rate for anything valuable is insultingly low. Many feel the system is now designed to extract money, not reward loyalty.

Rakeback Is Misleading

The new “ascend” or prestige system comes with promises of rakeback, but the payout is tiny — nowhere near what was communicated. Several long-term users report they’re basically paying more to get less.

Performance Issues

The site has gotten much more laggy. Features that used to work smoothly now freeze or become unresponsive.

Forced Grinding to Stay Competitive

This update feels less about improving the user experience and more about forcing you to grind or deposit just to maintain your old level or earn anything of value. What used to be a fun reward loop now feels like an endless treadmill.

Broken Promises on Crypto Withdrawals

They’ve repeatedly promised crypto withdrawal options, but still nothing works reliably. For a platform that claims to be modern and forward-facing, this is a major letdown.

Transparency & Communication Issues

Their “Open Message to Our Community” tries to frame all the backlash as malicious competitor attacks, but the core of user anger is legitimate. The blog post tries to play down the scale of the issues.

Conclusion:

CSGORoll’s new update is a massive step backwards. Instead of rewarding longtime users, they’ve made the site grindier, less fun, and frankly, more exploitative. It feels like a cash grab disguised as “improvement.” Unless they revert or significantly improve this new reward system, I can’t in good faith recommend depositing there anymore.

And on top of all of that... They like to call their loyal customers 'Leeches'. This alone should be a reason to never ever do a deposit again. The real leech here is not the customer but CSGORoll trying to leech more and more of their loyal customers.

UPDATE : What a lame anwser this is? Where is the excuse for calling the people that feed your site with money 'Leeches'? Besides that, you guys will do exactly nothing with the feedback, you never did. It is always the same response which is just another false claim.

23 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello UGC

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Extremely Disappointed – Loyal High-Value Players Treated Unfairly

I’ve been a loyal CSGORoll player for a long time and have spent hundreds of thousands of dollars on this platform. But the recent changes have pushed things too far.

CSGORoll completely overhauled all of the free and progression systems, making leveling up practically impossible unless you spend even more money. These updates feel blatantly greedy and show zero respect for long-term, high-value players like us who helped build this platform.

This is not the CSGORoll we supported for years.

I will not delete this review until CSGORoll gives us a fair and transparent response and restores reasonable progression and rewards. Right now, it feels like loyal players are being punished instead of appreciated.

Do better.

23 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Wangqiao

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Recurring updates ruin this site

I have been playing on this site since probably 2020 or earlier. Since I started the dailies have basically been the same and its been what most players have joined the site for in the first place, quality rakeback from a lot of losing. Recently the site made it so that you have to level up, and you only have 30 days worth of rewards to do so. I think this maneuver was meant to have people deposit more money which just comes off as greedy and relentless from a site that never lost any money due to its player to player trading system, and people arent dumb enough to fall for it like the owners originally thought. Update is horrible and will hopefully be the downfall of this site

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Killian (The Owner) is greedy and only care about himself

This site lost the only thing that kept players coming back. The new reward system is terrible. The updates soul purpose was to get people to drop rank and give basically nothing in return. The level up rewards should have been retroactive ATLEAST! I would deposit a few times a month but now I will be going elsewhere.

22 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Sean!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

GAMBLE ELSEWHERE

The old reward system worked, it kept people returning and somewhat happy with the 'rake back'. Now, the greedy website owners are taking all rewards away in about a month. You have to wager an ungodly amount of money to get rake back/rewards. After the month is up, you have a small chance to MAYBE get a reward assuming you did not level up. Levelling up can take hundreds, if not thousands of dollars depending on your level.

The website is also extremely laggy. The website gets stuck loading, case battles freeze, etc. You can pay money to gamble and then not be able to watch the outcome of your bet due to debilitating lag.

If you are looking for somewhere to gamble CSGO wise or whatever direction CSGORoll takes in the future stay away from this website. Go to any other website. The updates that take place do not benefit the users or the existing problems with the website are fully ignored.

21 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Nathan!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Horrible update

Horrible update, they destroyed reward system to push out people who grinded their levels and receive something in return. Its literally a scam! All who invested their time and money in this site is now left with nothing and forced to do all over again if they want to get anything in return. Calling your precious community leeches is the most disgraceful thing you could ever do! Screw this scam! DO NOT EVER DEPOSIT, just do it else where or don't gamble at all.

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Aigars

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Terrible Update

The recent change has gone back on what they promised their players. Completely screwing over many of their used-to-be-loyal player-base.

14 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Blake!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Just a horrible untrustworthy website

Just a horrible untrustworthy website. It used to be ran well but they've completely given up on caring about anybody but their own greed. STAY AWAY!

21 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Eddie!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

it used to be a good site

it used to be a good site but the recent update they made sure to throw all the old timers under the bus. do not give them money!

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Micke!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

My credit card got hacked 10 minut…

My credit card got hacked 10 minutes after me buying some coins. Terrible experience.

21 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Bummy!

Thank you for your review, we're sorry you have had a negative experience. I can see the information you have replied with is incomplete. Can you please reach out to our 24/7 Support Team and we will be happy to look into your issue for you.

Best Regards,
CSGORoll Team

Rated 1 out of 5 stars

Used to be great

Used to be great — now there’s no reason to return

I’ve been on this site since 2018 and visited it every single day. The daily cases were the only real reason to keep coming back, and they motivated me to deposit a few times each month just to slowly work my way up.

But now that this system has been taken away and replaced with something far worse, the site has basically lost the one thing that made it worth visiting at all. There’s no sense of progression, no real reward for long-term loyalty, and no reason for me to continue depositing or even checking in daily.

After years of consistent support, it’s disappointing to see the platform move in a direction that pushes long-time users away. Until they bring back meaningful daily rewards, this site offers nothing of value to me anymore.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Pump and Dump

They’ve basically made the site pointless. The latest update destroyed everyone’s trust in the website. The devs basically pumped and dumped it. Just don’t deposit. Thank me later :D

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Bsqueez!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Owner called the most loyal players…

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but mainly focus on upgrading my levels. All that was revoked because owner is a greedy scum.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

destroyed the webiste with updates

destroyed the webiste with updates

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Shiny!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

They're scammers

They're scammers, heartless people. After luring people in with rewards as bait, now they're deleting them. A real scam, shame on them, bunch of crooks!

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Dont waste your time

They choose to constantly update their website with more useless clutter. They do this instead of fixing the lag and bugginess of the site that the live user chat is always talking about. I have opened the site the past three days hoping to claim my "daily rewards" but am unable to even complete such a simple task. I am instead met with daily frustration and im sure many others can agree. Just take your money anywhere but csgoroll, atleast go to a site that actually works.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

worst update

worst update, they ruined the site and the community trust

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Vlad!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

dailys ruined again...

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Kyle!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look