Thank you for your feedback.
Before anything, we would like to clarify one important point:
How did you identify the driver as being from CSM SAMEDAY LTD?
Our vehicles do not carry any company logo or company name, so it is very possible that we have been confused with another business, such as CSM LOGISTICS , which is a completely different company and has no connection with us.
To avoid leaving negative feedback to the wrong business, we kindly ask you to please search for “CSM LOGISTICS ” on Google, check their logo and branding, and compare it with the vehicle you saw.
We believe this feedback may belong to them, not to us.
At CSM SAMEDAY LTD we take professionalism extremely seriously, and we always investigate any legitimate complaint. However, in this case, we believe there has been a misidentification.
Thank you for understanding, and please feel free to contact us directly if you have any additional details.
Bedst Regards
Denisa
CSM SAMEDAY LTD