C Spire Reviews 29

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT USE THIS SERVICE IF HAVE ANOTHER OPTION!!! Was a Fiber customer for over two years, internet was fine. When I attempted to discontinue service due moving, I called several times to... See more

Company replied

Rated 1 out of 5 stars

Cspire Wireless is the absolute worst company I have ever dealt with. I had hoped after getting Cspire Fiber in my home that their phones would work with my fiber. Not so. No one (3 installers later)... See more

Company replied

Rated 4 out of 5 stars

Service is generally great. My only complaint is that towers go down more often than I'd like to think is normal, and a slew of customers complain and threaten to switch to another provider. As I ment... See more

Company replied

Rated 2 out of 5 stars

When they replaced my phone after a warranty claim, they gave me an inferior downgraded phone, stating that it was the only phone they had left to replace my more expensive phone with. My phone cost a... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Experience one of the best wireless phone, HDTV, and internet services providers offering great deals and packages.


Contact info

  • East County Line Road 1200, 39157, Ridgeland, United States

  • cspire.com

2.2

Poor

TrustScore 2 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent excellent company

Excellent excellent company! Highly recommend this company! Amazing ceo 👩‍💼 and people!! Thank you 🙏!!

28 July 2024
Unprompted review
C Spire logo

Reply from C Spire

Andrew, thanks for sharing your experience. We’re glad it was a great one.

Rated 1 out of 5 stars

Untrustworthy scammers avoid if at all…

Untrustworthy scammers avoid if at all possible. They cheat, provide used equipment and stack on fake charges.

1 July 2024
Unprompted review
C Spire logo

Reply from C Spire

Cultured Mister, we appreciate your feedback and thank you for sharing your experience. We’re sorry to hear it wasn’t a good one. Please call our wireless team at 855‑277‑4735 so we can learn more about your experience and address it directly.

Rated 1 out of 5 stars

Christian Hypocrisy

Great opening show at Olympics in Paris. Your still living in the Middle Ages if you can’t appreciate this last supper performance . Christian hypocrisy

28 July 2024
Unprompted review
Rated 1 out of 5 stars

Cspire scammed me of my phone

Cspire scammed me of my phone, lost it, refused to return it and refused compensation for the loss.
Totally disreputable and dishonest company with incompetent employees.

25 August 2023
Unprompted review
C Spire logo

Reply from C Spire

Charles, we appreciate your feedback and thank you for sharing your experience. We’re sorry to hear it wasn’t a good one. Please call our wireless team at 855‑277‑4735 so we can learn more about your experience and address it directly.

Rated 1 out of 5 stars

Went to store on hwy 49 in Gulfport and…

Went to store on hwy 49 in Gulfport and manager was rude,and was told I had to pay a $50 restock fee for a phone that is only a day old.
Don’t go here on the weekends

1 October 2022
Unprompted review
C Spire logo

Reply from C Spire

Charles, we appreciate your feedback and thank you for sharing your experience. We’re sorry to hear it wasn’t a good one. Please call our wireless team at 855‑277‑4735 so we can learn more about your experience and address it directly.

Rated 4 out of 5 stars

Service is generally great but...

Service is generally great. My only complaint is that towers go down more often than I'd like to think is normal, and a slew of customers complain and threaten to switch to another provider. As I mentioned, service is wonderful for the most part, but a network problem happens every few months for sure. Hopefully, they are working to strengthen their network so that this won't happen as much, or at all preferably.

4 May 2019
Unprompted review
C Spire logo

Reply from C Spire

Thank you for sharing your feedback with us, Jasmine. We appreciate you choosing C Spire. You're the reason we do what we do.

Show reviews in all languages. (29 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look