Ordered on line expected to collect on a designated date, but got a call they were ready before that date which was ideal. Staff very helpful product looks good, will certainly use CTD again
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See what reviewers are saying
Would recommend for tiles manager needs a attitude adjustment but other staff very kind and helpful
Company replied
Extremely helpful staff who went out of their way to help and accommodate our tiling requirements. Annette and Brian in particular were very helpful. We have used CTD for our kitchen and utility (wa... See more
Company replied
Used laticrete white adhesive today and wow a game changer thanks Karen and the team at Chichester CTD
Company details
Information provided by various external sources
Contact info
Quarry Lane, PO19 8PE, Chichester, United Kingdom
- 01243 787664
4.8
Excellent
38 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Used laticrete white adhesive today and…
Used laticrete white adhesive today and wow a game changer thanks Karen and the team at Chichester CTD
29 January 2026
Unprompted review
Helpful staff
Was browsing the tiles but I didn’t have a clue what I needed…. Until Scott came to my rescue, once I explained what I wanted he knew precisely what I need. Thank you for your assistance Scott.
26 June 2025
Unprompted review
Scott's brilliant
Excellent staff. Especially Scott who couldn't do enough to help. Very knowledgeable and helpful!
16 December 2024
Unprompted review
Great help again by the staff nothing…
Great help again by the staff nothing is to much trouble to get all the materials needed for the works we do.
Will continue to keep using them and recommending to our customers.
Peter at The Geoffrey Budd Partnership
28 November 2024
Unprompted review
Big shout out to CTD Tiles Chichester
Big shout out to CTD Tiles Chichester, with special mention to store manager Karen.
I needed guidance on my Kitchen project and her wealth of knowledge really shone through. Helping me narrow down my options was a huge help as I can be easily overwhelmed.
Very pleased with my choice and the price was even better than I thought it would be. Karen was very patient and kind and professional. Highly recommend.
27 November 2024
Unprompted review
Helpful staff
Bought tiles on line, on a 20% off day, but chose the tiles in store. Very helpful staff and arranged sample tile to take home for colour match.
19 May 2024
Reply from CTD Tiles - Chichester
Hi, thank you very much for your feedback, we are glad to hear you experienced great service at CTD Tiles and we hope to see you again!
Karen at Chichester was very helpful…
Karen at Chichester was very helpful and pointed me in the direction of the right adhesive for the job
2 May 2024
Unprompted review
Reply from CTD Tiles - Chichester
Thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Karen and Team
Karen and her team at CTD tiles Chichester has been nothing but great and helpful. From our first visit to the store to choose and order tiles for our main bathroom to the last visit we made to do the same again for our bedroom ensuite shower room the team has supported us in our decision making and delivery. Our thanks to them all.
2 February 2024
Unprompted review
Reply from CTD Tiles - Chichester
Thank you for the fantastic review! The team put a lot of effort to make buying tiles effortless, so we are thrilled to hear that you enjoyed your experience with us. We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
I had to collect some tiles but my boss…
I had to collect some tiles but my boss didn't tell me it was a pallet load and I had called at some other suppliers before getting to Ctd. The lady on the desk is always lovely and the gent on the forklift helped me re-arrange my van so I could get the tiles in. Brilliant and so helpful.
30 August 2023
Unprompted review
Good old fashioned proper customer service!
We did the usual local rounds looking at tiles and went straight back to CTD.
Excellent choice, top quality knowledgeable and helpful staff.
We ordered 2 samples, made our choice and ordered.
Due to a delay with our shower room they kindly kept the tiles for us until we were ready. Even refunded the single tile which we had not chosen.
Also helped with choice of grouting to match.
That's why we'll be going back to CTD when we do the bathroom!
Thank you
12 April 2023
Unprompted review
Reply from CTD Tiles - Chichester
Good Morning! Thank you for your wonderful 5-star review and custom it means the world to us! 🌍💙
I'm so happy to hear you receive top tier customer service from the team at Chichester! They truly are fab examples for their commitment to provide our customers with excellent customer service!
I will make sure your comments are passed on to the Team and I'm sure they will be pleased to hear this. We look forward to seeing you again soon! Thanks Nikki 😀
Quality service, Quality Tiles 👌
We went all around looking at tiles. We actually went full circle, and ended back at CTD because of the better range of tiles that suited our needs. We had brilliant service from staff, very helpful and friendly. Thanks everyone. 👌
15 March 2023
Unprompted review
Reply from CTD Tiles - Chichester
Good afternoon, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Chester who will be pleased to hear this 😀 Thanks Jodie
Brilliant service by Adam
Brilliant service by Adam, a great addition to CTD.
12 March 2023
Unprompted review
Reply from CTD Tiles - Chichester
Hi Adam, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to Adam and the team at Chichester who will be pleased to hear this 😀 Thanks Jodie
Great experience from skilled helpful staff…
Brian was really helpful knowledgeable and friendly with it. He spent time with us and we really appreciated his help. The choice and variety of tiles in stock was extensive. Highly recommended
11 February 2023
Unprompted review
Reply from CTD Tiles - Chichester
Hi Jayne Thank you for the fantastic 5⭐review! Brian and the team at Chichester always try to make your experience as easy and enjoyable as possible, with excellent product variety at competitive prices. I have passed your comments on to the team who are pleased to hear this. We'd love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx thank you Jodie 😀
Extremely helpful
Extremely helpful staff who went out of their way to help and accommodate our tiling requirements. Annette and Brian in particular were very helpful.
We have used CTD for our kitchen and utility (wall and floor tiles) and it all looks amazing. We will definitely be back when it comes to upgrading our bathroom.
7 December 2022
Unprompted review
Reply from CTD Tiles - Chichester
Good morning, thank you for your 5 star review and recommendation! 🌟 Annette at the Chichester branch really does make customer service a five star experience! I will pass your comments onto Annette, Brian and the rest of the team who will be pleased to hear this, and we look forward to seeing you again soon for your up coming project. Thanks Jodie😊
Excellent Service!
Everyone in the store was extremely helpful. They kindly lent us a grout matching kit so we could make sure we had the correct grout colour. With additional tiling work to be done in the future, it will definitely be CTD Tiles that will utilise for all our needs.
8 November 2022
Unprompted review
Reply from CTD Tiles - Chichester
Hi Laura, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Chichester who will be happy to hear this thanks Gaynor 😀
Knowledgeable and helpful
Helpful, friendly staff where nothing was too much trouble. Both Annette and Brian were very knowledgeable and helpful.
28 September 2022
Unprompted review
Reply from CTD Tiles - Chichester
Good afternoon Vanessa, thank you for your 5 star reviewn! 🌟 We are really pleased to hear Annette and Brian were on hand during your visit to the Chichester showroom, and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊
Reply from CTD Tiles - Chichester
Hi Glyn, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻 and collected from our Chichester store! I will pass your comments onto the web team and Chichester who will be pleased to hear this, and we hope to see you again soon. Thanks Keeley 😊
Great Customer service
Today we dealt with Annette, she was extremely helpful and knowledgeable about the different tiles we discussed, would recommend CTD at Chichester without hesitation.
22 July 2022
Unprompted review
Reply from CTD Tiles - Chichester
Good morning,, thank you for your 5 star review and recommendation! 🌟 Annette at the Chichester branch really does make customer service a five star experience! I will pass your comments onto Annette and the rest of the team who will be pleased to hear this, and we hope to see you again soon. Thanks Keeley.😊
Great team Jed
Great team Jed, Annette, and all. Very helpful and informative.
27 June 2022
Unprompted review
Reply from CTD Tiles - Chichester
HI Jane, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Chichester are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Keeley. 😊
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