Team valley Darren was extremely helpful from discussing styles and size of tiles suitable for bathroom and en suite to offering advice with grout colour and for ordering in extra tiles so they wer... See more
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Location
Switch locationUnit 8, Eleventh Avenue, Team Valley Trading Estate, NE11 0JY Gateshead, GB
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See what reviewers are saying
I use ctd Gateshead regularly to buy my materials for work. They are always helpful and friendly, advising me on the latest products and making sure I get the best deals.
Company replied
The sample tiles were ideal to help me decide which one to choose. My bathroom fitter has ordered them and I look forward to seeing them when the bathroom is completed
Company replied
CTD delivered my tiles exactly on time, and service was extremely friendly
Company replied
Company details
Information provided by various external sources
Contact info
Unit 8, Eleventh Avenue, Team Valley Trading Estate, NE11 0JY, Gateshead, United Kingdom
- 0191 487 8484
3.8
Great
15 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Team valley Darren 5*
Team valley
Darren was extremely helpful from discussing styles and size of tiles suitable for bathroom and en suite to offering advice with grout colour and for ordering in extra tiles so they were in stock if needed. Friendly and approachable answering all queries and offering his expertise advice.
The choice and quality of tile was great compared to other tile suppliers.
3 June 2024
Unprompted review
Reply from CTD Tiles - Gateshead
Thank you for the fantastic review! The team put a lot of effort to make buying tiles effortless, so we are thrilled to hear that you enjoyed your experience with us.
Incredibly unreliable
Incredibly unreliable, poor communication and terrible customer services. Don’t expect what you ordered and when you don’t get it don’t expect a refund… this company is living proof that not just some tradesmen are cowboys, honestly don’t know how they are still in business
6 June 2024
Unprompted review
Reply from CTD Tiles - Gateshead
Hi, thank you for your review. I am sorry that you have had a frustrating experience. If you would like any further support, please send an email to web@ctdtiles.co.uk and the team can investigate this issue for you. Thanks again- CTD Tiles.
Tradie review
I use ctd Gateshead regularly to buy my materials for work. They are always helpful and friendly, advising me on the latest products and making sure I get the best deals.
20 December 2023
Unprompted review
Reply from CTD Tiles - Gateshead
Thank you for your feedback. It is great to hear that the team are always able to help you! I will be sure to pass your feedback on. Thanks - CTD Tiles 👍
Sample tiles perfect to help you choose
The sample tiles were ideal to help me decide which one to choose.
My bathroom fitter has ordered them and I look forward to seeing them when the bathroom is completed
24 April 2023
Reply from CTD Tiles - Gateshead
Good Afternoon Jean - thank you for your top review of our online services 🌟
We're so happy they're perfect fit for your project and look forward to seeing the finished result if you would like to share with our Customer Gallery: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😁
Fantastic service from Daren and Simon.
8 May 2023
Unprompted review
Reply from CTD Tiles - Gateshead
Good Afternoon, thank you for your lovely 5 ⭐ review!
I'll pass you kind comments on to the team at Gateshead and we look forward to seeing you again for any future projects we can help you with! Many thanks Nikki 😀
Reply from CTD Tiles - Gateshead
Good Afternoon Thank you for the great 5⭐Review! We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments on to the Gateshead team who will be pleased to hear this 😀
We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Many thanks Nikki 😀
CTD delivered my tiles exactly on time
CTD delivered my tiles exactly on time, and service was extremely friendly
26 March 2023
Reply from CTD Tiles - Gateshead
Good morning Pauline, thank you for the great 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto the web team. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Great customer service
The guys couldn’t be more helpful when I chose and bought my tiles. Great customer service!
3 January 2023
Unprompted review
Reply from CTD Tiles - Gateshead
Hi Jan, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Gateshead who will be happy to hear this thanks Jodie 😀
Absolutely fantastic staff
Absolutely fantastic staff. Couldn’t do enough for me. I would like to thank Aaron and Dave in particular. Tiles are great too!
25 October 2022
Unprompted review
Reply from CTD Tiles - Gateshead
Good afternoon, thank you for your 5 star review! 🌟 Aaron and Dave really are the A Team when it comes to providing our customers excellent service! 👍 I will pass your comments onto the team, who will be thrilled to hear this! We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley 😀
Quarz Grey Décor Tile - 400x250mm B0039901
Great tiles matched the ones I had and wanted to extend were easy enough to find the match on the website and luckily was able to receive a sample so I knew they would match handy tile estimator on the webiste too so I knew exactly how many boxes to buy. Overall very happy.
30 March 2022
Reply from CTD Tiles - Gateshead
Hi Sandra, thank you for your fantastic review! ⭐ It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto the web team and Gateshead who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley
Reply from CTD Tiles - Gateshead
Hi Sarah, thanks for your review, this is great to hear! Thanks, Jamie
Reply from CTD Tiles - Gateshead
Hi Andrew, it's great to hear the team were happy to help and you were able to return with no issues. We hope to see you again! Thanks, Jamie
The staff at Gateshead were Great …
The staff at Gateshead were Great sorted my order NO problems
5 September 2020
Unprompted review
Reply from CTD Tiles - Gateshead
Hi Ken, thank you for reviewing CTD Tiles. We're so pleased to hear the team were able to help you, and we hope to see you again! Thanks- CTD
Very helpful staff
Very helpful staff, top marks all round.
Only required two full size samples.
Collected next day.
19 July 2020
Unprompted review
Reply from CTD Tiles - Gateshead
Hi Bernard, thank you very much for your feedback, it's great to hear the team were happy to help you! We'll be sure to pass on your comments on to the store, and we hope to see you again. Thanks- CTD Tiles
A good first experience with CTD Tiles.
We ordered online and were given a date that we could collect the tiles. When they arrived in store they telephoned to say they had arrived and it was sooner than expected, which was great. Our experience in store was fine and we were quickly dealt with. The sales member then brought the tiles out to our car. We do need more, and some other bits and pieces, so we look forward to dealing with the company again.
3 February 2020
Unprompted review
Reply from CTD Tiles - Gateshead
Hey Julia, thank you very much for your feedback. We are glad to hear you experienced great service at CTD Tiles Gateshead and will pass this onto the team. We hope to see you again!
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