Our issue was trying to match bathroom tiles supplied 12 years ago by Worlds End Tiles (who I believe were acquired by CTD...),the original tiles having been discontinued. Very broad range at the Hamp... See more
Company replied
Location
Switch locationSandfield Industrial Estate, Oldfield Road, TW12 2HT Hampton, GB
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See what reviewers are saying
Excellent customer service from Peter and Jamie. They gave really good hints and tips, showing their expertise with out any hard sell techniques! Who knew there were so many colours, finishes, mosai... See more
Company replied
Excellent company, everything in stock and reasonable on price. Pete in the showroom at Hampton’s a lovely man and couldn’t be more helpful, brilliant customer service and always goes out of his way t... See more
Company replied
When we collected our tiles there was 2 packs that were damaged so we were asked to come back to collect them. When we went back the following week we collected the tiles. However I think the guy... See more
Company replied
Company details
Information provided by various external sources
Contact info
Sandfield Industrial Estate, Oldfield Road, TW12 2HT, Hampton, United Kingdom
- 020 8941 9781
4.9
Excellent
93 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful service
Very helpful service, great product knowledge and sound advice
8 October 2024
Unprompted review
5 star reveiw
I've been using ctd hampton for over 10 years and don't shop anywhere else. Pete manages it well and always has materials well stocked.
14 June 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
The Manager Peter and his assistant…
The Manager Peter and his assistant Rita are very attentive to me and my customers. Nothing is ever too much trouble for them, and they make sure all of my orders are completed before any of my jobs start. I would highly recommend using them for all your tiling requirements.
20 May 2024
Unprompted review
Reply from CTD Tiles - Hampton
Hi Gareth, thank you very much for your feedback, we are glad to hear you experienced great service at CTD Tiles and we hope to see you again!
Been using CTDin Hampton for many…
Been using CTD in Hampton for many years now always a great service very helpful especially Peter the manager who is always smiling and a pleasure to do business with
Lee
Vision Design & Build
12 May 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.
Ctd hampton always has plenty
Ctd hampton always has plenty
Of stock of tiles and materials pete and rita go the extra mile always, welcoming and helpful very experienced in there knowledge reqlly helpful and great ideas
6 May 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.
Excellent service and product range
Our issue was trying to match bathroom tiles supplied 12 years ago by Worlds End Tiles (who I believe were acquired by CTD...),the original tiles having been discontinued. Very broad range at the Hampton showroom and great help from Rita and Peter in finding the tiles and making the order. Good prices too. Highly recommended.
12 April 2024
Unprompted review
Reply from CTD Tiles - Hampton
Hi Michael, thank you for the fantastic review! The team will be very pleased to hear that you were happy with the service you received. thanks CTD Tiles.
Excellent company
Excellent company, everything in stock and reasonable on price. Pete in the showroom at Hampton’s a lovely man and couldn’t be more helpful, brilliant customer service and always goes out of his way to help and have everything we need. Highly recommend to any trades or DIY looking for all and any tiling supplies.
9 April 2024
Unprompted review
Reply from CTD Tiles - Hampton
Hi Tim, thank you for sharing your experience. We are thrilled to hear you enjoyed your experience with Pete and the team. Thanks, CTD tiles.
Peter was so knowledgeable and…
Peter was so knowledgeable and helpful….. thank you CTD Tiles Hampton
Tony & Jane
8 April 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for the fantastic review! Peter will be very pleased to hear that you were happy with the service you received. Thanks CTD Tiles.
Peter and Rita
Peter and Rita are always looking to help the customer. If I need a replacement tile they will dig through old stock to find the best or exact match. I've been a repeat customer for many years now.
14 March 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for the lovely review. Peter and Rita will be pleased to hear they have another delighted customer. Thanks CTD tiles.
Very good service
Very good service.
They are local to me which helped.
Was easy picking up one of my products and getting a refund for the other.
26 January 2024
Reply from CTD Tiles - Hampton
Hi Craig, Thank you for taking the time to leave a 5-star rating. We appreciate your feedback. Thanks CTD tiles.
Very helpful
We have just picked up our tiles from CTD at Hampton.We ordered from CTD five years ago and didn't hesitate to use them again for our next project.Peter was extremely knowledgeable about the products and we received excellent customer service.
9 February 2024
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for the fantastic review! We are thrilled to hear that we have been able to help you over the years. We will be sure to pass your feedback on to Peter and the team at Hampton. thanks again- CTD Tiles.
Very helpful staff and always go out…
Very helpful staff and always go out off there way for me 5******
Especially Peter the manager
18 December 2023
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for your feedback, great to hear the team were able to help you, especially Peter!
Excellent service from Peter and Rita…
Excellent service from Peter and Rita yesterday. Many thanks.
4 December 2023
Unprompted review
Reply from CTD Tiles - Hampton
Thank you for taking the time to review the team. We appreciate the great feedback. Thanks Again- CTD Tiles.
Always a great service and good product…
Always a great service and good product range
3 July 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon, thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Hampton showroom!
I will pass your comments on; I'm sure they will be pleased to hear this and we hope to see you again soon! Many thanks, Nikki 😃
I had a very pleasant experience at ctd…
I had a very pleasant experience at ctd hampton. The staff were charming and very insightful and knowledgeable making my experience more comfortable. Professional care is key and they had it
26 June 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon, thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Hampton showroom!
I will pass your comments on; I'm sure they will be pleased to hear this and we hope to see you again soon! Many thanks, Nikki 😃
Great quick friendly service .
Great quick friendly service .
Always got the product stock .
9 June 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon, thank you for your 5 star review and repeat custom! 🌟 The Hampton branch really are a great bunch; I will pass your lovely comments onto the team, who will be pleased to hear this.
We look forward to seeing you again soon! 😃Thanks, Nikki
Excellent service from Pete and his…
Excellent service from Pete and his staff. Also the Ardex reps
9 June 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon, thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Hampton showroom!
I will pass your comments on; I'm sure they will be pleased to hear this and we hope to see you again soon! Many thanks, Nikki 😃
Pete & Jamie were extremely helpful and…
Pete & Jamie were extremely helpful and knowledgeable and we were delighted with both the service and the quality of the tiles we received. Will highly recommend the CTD team at Hampton.
6 June 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon Brian, Thank you for your 5 star review! 🌟
So happy to hear you were provided excellent customer service during your visit, our staff at the Hampton branch and across the group are so happy to help with your projects and selections - their knowledge and eye for style is second to none; I will pass your comments onto the store. Thanks Nikki 😃
I had to return a box of tiles as they…
I had to return a box of tiles as they were broken. Jamie was very helpful in replacing them and they were a very good match. The customer service I have had from CTD Hampton has been very good. Thank you.
James Whelan
18 May 2023
Unprompted review
Reply from CTD Tiles - Hampton
Good Afternoon, thank you for your wonderful 5 star review! 🌟
It is great to hear Jamie was able to provide an excellent customer service during your visit to the Hampton showroom; he really is an asset to the team. 😁 I will pass your comments on and I'm sure they will be pleased to hear this and we hope to see you again soon! Many thanks, Nikki 😃
Always pleasant
Always pleasant, very knowledgeable, very dependable and always a pleasure to do business with. Peter and Ross are always on their game with customer service.
22 May 2023
Unprompted review
Reply from CTD Tiles - Hampton
Hi William, Thank you for the great 5⭐Review!
I will pass your comments onto Peter, Ross and the Hampton team who will be pleased to hear this, we look forward to seeing you again! Many thanks Nikki 😀
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