Bought floor and wall tiles from Preston branch and both Chris and Adam have both been excellent. Made a few changes to order quantities, re-ordered same items and Chris and Adam were extremely helpfu... See more
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Fantastic customer service from both Chris and Adam. Really helpful from choosing the tiles, picking a grout colour and easy delivery. No quibbles when returning full boxes as I'd over ordered. W... See more
Company replied
I can highly recommend CDT tiles. Excellent service from first visit to delivery. Very impressive customer service from Chris , Lee and Alex - friendly, helpful and knowledgeable and nothing too... See more
Company replied
Ctd provides the best service for trade of any retailer I've used. The distribution aspect is key to their ability to provide that service which is so essential to traders like myself. Along with will... See more
Company replied
Company details
Information provided by various external sources
Contact info
L2 & L3 Deepdale Trade Park, PR1 6QY, Preston, United Kingdom
- 01772 794 779
4.7
Excellent
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent Quality and Service
Bought floor and wall tiles from Preston branch and both Chris and Adam have both been excellent. Made a few changes to order quantities, re-ordered same items and Chris and Adam were extremely helpful. Quality of tiles are great. Another order due to be placed in next few months. Would recommend.
25 July 2024
Unprompted review
Fantastic customer service
Fantastic customer service from both Chris and Adam.
Really helpful from choosing the tiles, picking a grout colour and easy delivery. No quibbles when returning full boxes as I'd over ordered.
Would highly recommend 👌
17 May 2024
Unprompted review
Reply from CTD Tiles - Preston
Thank you for the fantastic review! The team put a lot of effort to make buying tiles effortless, so we are thrilled to hear that you enjoyed your experience with us.
Thank you to Adam at CTD Tiles
Thank you to Adam at CTD Tiles, very helpful and efficient service. The showroom has plenty of stock to choose from, is well laid out. Adam is very knowledgeable of the products. Ordering and delivering was easy and on time. Definitely recommended.
9 April 2024
Unprompted review
Reply from CTD Tiles - Preston
Hi Maggie, thank you for your feedback. Adam will be very pleased to hear you were happy with the service and information you received. Thanks again- CTD tiles
Staff team are simply lovely
Staff team are simply lovely. Stock range and prices are very competitive. This combination is a winning formula to retain my loyalty as a customer on a major property refurbishment.
14 March 2024
Unprompted review
Reply from CTD Tiles - Preston
Hi Katrina,
Thank you for your feedback, great to hear the team were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Excellent service both in store and…
Excellent service both in store and online.
Helpful staff with no sales pressure.
Wide choice of tiles at reasonable prices.
Have used CTD Tiles before and will certainly use them again in the future.
17 November 2023
Reply from CTD Tiles - Preston
Thank you for your feedback, great to hear we were able to help you! We'll be sure to pass your feedback onto the team. Thanks - CTD Tiles
Excellent service
Excellent service, very helpful staff and a great selection of tiles
23 October 2023
Unprompted review
great selection fantastic customer…
great selection fantastic customer service no hard sell special mention of Lee who absolutley took care of everything we needed, couldnt do enough for us even delivered personally well happy, so much so we have reordered!!!!
25 September 2023
Unprompted review
Reply from CTD Tiles - Preston
Good Afternoon, Thank you for your 5 star review and repeat custom it means the world to us! 🌎😊
So happy to hear you were provided excellent customer service during your visit! Our staff at the Preston branch are more then happy to help with all aspects of you projects; I will pass your lovely comments onto the team in store. Thanks Nikki 😃
Very satisfied
The staff at the Preston store were very helpful and patient. I went in with no idea what I wanted but came away very happy. The tiles look fantastic in my new bathroom. Definitely recommend
4 March 2023
Unprompted review
Reply from CTD Tiles - Preston
Good morning Maureen, Thank you for the Great 5🌟 review and recommendation! we pride ourselves on making sure that you’re getting the best customer experience possible – that means helpful staff, good prices, and lots of options. Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Preston! I will pass your comments on to the team who will be thrilled to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Beautiful tiles… excellent service
Bought some lovely polished floor tiles from Preston branch … the service from the staff there was excellent .. quick delivery and extremely courteous … many thanks I would highly recommend buying from this branch
7 March 2023
Unprompted review
Reply from CTD Tiles - Preston
Good morning Sam, thank you for your 5-star review and the recommendation 🌟 Your feedback is really appreciated, the team at the Preston branch are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team who will be pleased to hear this! We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Highly recommended
I can highly recommend CDT tiles. Excellent service from first visit to delivery. Very impressive customer service from Chris , Lee and Alex - friendly, helpful and knowledgeable and nothing too much trouble.
Good range of products and very competitive pricing. We spent months looking for the perfect tiles for a bathroom and kitchen and were delighted to find them here. .
Will definitely be returning for our next project.
Anne C
6 March 2023
Unprompted review
Reply from CTD Tiles - Preston
Good morning Anne, Thank you for the great 5 star review 🌟! and the recommendation 😊 We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and look forward to see you for your next project! I will pass your comments onto the all the team at Preston who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😊
I would recommend dealing with CTD…
I can certainly recommend CTD Tiles, Deepdale, Preston for both their selection and excellent customer service. Thank you to LEE and CHRIS for for kind attention.
18 February 2023
Unprompted review
Reply from CTD Tiles - Preston
Hi, thank you for your wonderful 5 star review! 🌟 It is great to hear Chris and Lee have been a great help. We will always try to knock your socks off during every visit.🧦 😁 I will pass your comments onto the team, who will be pleased to hear this Many thanks, Jodie 😃
Ctd provides the best service for trade…
Ctd provides the best service for trade of any retailer I've used. The distribution aspect is key to their ability to provide that service which is so essential to traders like myself. Along with willing, knowledgeable staff and a can-do attitude I've found over the years, that ctd is simply a problem-free source for all of my requirements.
20 January 2023
Unprompted review
Reply from CTD Tiles - Preston
Good Afternoon, Thank you for the amazing 5🌟 review! we pride ourselves on making sure that you’re getting the best customer experience possible – that means helpful staff, good prices, and lots of options. Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Preston we look forward to seeing you soon for the next projects! I will pass your comments on to the team who will be thrilled to hear this. Thanks Gaynor
I had an excellent experience with CTD Preston
I had an excellent experience with CTD tiles, Lee was incredibly helpful and took me through all available options and delivery in detail.
My order was delivered by George, who was the most professional and courteous delivery driver I have ever met. He was very pleasant and went above and beyond to ensure all of my requirements were met.
Both Lee and George are incredible assets to CTD, an absolute pleasure to deal with and extremely helpful. Thank you!
24 January 2023
Unprompted review
Reply from CTD Tiles - Preston
Good Morning, thank you for your wonderful 5 star review! 🌟 It is great to hear Lee and the team were able to provide an excellent customer service during your visit to the Preston showroom, Lee really is an asset😁 Its also great to hear that your delivery🚚went smoothly and the George the drive was on hand to help I will pass your comments onto the both the Preston branch and the delivery driver, who will be pleased to hear this and we hope to see you again soon! Thanks Gaynor 😀
Great Team
I am a Preston based bathroom installer and Chris and the team are my local go-to tile and accessories supplier. They are always helpful and efficient and provide an excellent service taking care of my customers, helping them through the process of choosing their tiles ready for their new bathroom installation.
13 January 2023
Unprompted review
Reply from CTD Tiles - Preston
Hi Cheryl, thank you for your wonderful 5 star review! 🌟 Chris and the Preston team really are a great bunch and always ensure to go the extra mile to help out! We really appreciate your continued business over the years and the guys at the Preston branch are looking forward to seeing you again soon. Thank you Gaynor 😀
Excellent service and advice from a…
Excellent service and advice from a friendly and professional team. Chris, Lee and Alex were brilliant with helping me choose wall and floor tiles and sorting samples.
Chris even sent photos of different trim with my tile choice when I changed my mind and did want the trim! It was all added to my existing tile delivery which was delivered when they said it would be. I'll be back next year when I do my utility and 2nd bathroom.
21 November 2022
Unprompted review
Reply from CTD Tiles - Preston
Good morning, Thank you for the amazing 5🌟 review! we pride ourselves on making sure that you’re getting the best customer experience possible – that means helpful staff, good prices, speedy delivery and lots of options. Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Preston and we look forward to seeing you soon for the next projects! I will pass your comments on to Chris, Lee and Alex who will be thrilled to hear this. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Excellent service and prompt delivery
19 August 2022
Unprompted review
Reply from CTD Tiles - Preston
Good afternoon, Thank you for the fantastic five star review! ⭐ We always try our absolute best to get you what you need as quickly as possible – because we know the quicker you get the goods, the quicker you can tick that job off your list! I will pass your comments onto the Preston team who will be pleased to hear this and we hope to see you again soon!😊 Many thanks, Keeley.
Super service
Very good, efficient service both in store in Preston and online. The staff couldn’t have been more helpful and when I had to order a further tile sample and then complete my order online it was easy and quick
22 August 2022
Reply from CTD Tiles - Preston
Good morning Lorrie, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and CTD Preston was on hand to help as well! Our staff are committed to provide our customers excellent customer service. I will pass your comments onto Preston and the Web Team who will be pleased to hear this and we hope to see you again soon! Thanks Keeley. 😁
Great choice and super service
We'd been struggling to find tiles we could all agree on for two bathrooms in our house. We were very impressed with the range on offer here and actually found two tiles we could all agree on (not easy with forty something parents and teens!) Chris was attentive and gave us time to browse at our leisure. We popped in a couple of days later to place the order and Lee was very helpful in working out how many boxes to order. Delivery was very swift and all in order. I was kept informed at all points in the process. I would not hesitate to recommend this business to others. Thank you Chris and Lee.
15 August 2022
Unprompted review
Reply from CTD Tiles - Preston
Good morning Vanessa, Thank you for such a wonderful review! Its great to hear that you have had a great experience with CTD Preston😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto Chris and Lee at the branch who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😊
Amazing customer service
Amazing customer service, popped in from a recommendation by a friend to view some tiles on behalf of my mother. Couldn't have done enough for us, even went to the extent of ordering us some testers to take home. Thank you Chris and Carl!!!
28 July 2022
Unprompted review
Reply from CTD Tiles - Preston
Hi Megan, We want you to have the best customer experience possible – that means awesome customer service and great products! 😁 Thank you for the wonderful review , I will pass your lovely comments onto the team at Preston who will be thrilled to hear this! Thanks Keeley 😀
Top service
Top service, always materials in stock, chris and Lee ever helpful. Will continue to use for projects 👍👍
29 June 2022
Unprompted review
Reply from CTD Tiles - Preston
HI Richard, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Preston are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments! Thank you Keeley. 😊
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