CTD Tiles - Wimbledon Reviews 22

TrustScore 4.5 out of 5

4.6

Unit 2 South Wimbledon Trade Park, Jubilee Way, Off Mordon Road, Merton, Wimbledon, SW19 3XD London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I used the Wimbledon store, the staff are just amazing, very helpful , they did everything to get me samples as I couldn't get to them during office hours. Special delivery had to be arranged ue to ou... See more

Company replied

Rated 5 out of 5 stars

The conscious & detailed way the staff & specifically the manager(Claude Naidoo) has dealt with my projects is greatly appreciated. They have always been on hand to help in whatever is requested of t... See more

Company replied

Rated 5 out of 5 stars

Excellent, really helpful. Our sales rep was Claude. He was brilliant. Explained everything,and is going to call me to update me on delivery too. He Got the heavy slabs on the floor for us to see prop... See more

Company replied


Company details

  1. Tile Shop

Information provided by various external sources


Contact info

  • Unit 2 South Wimbledon Trade Park, Jubilee Way, Off Mordon Road, Merton, Wimbledon, SW19 3XD, London, United Kingdom

  • 020 8540 0277

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super helpful staff

Super helpful staff – great experience. It was also good to be able to see the samples in real life, will definitely use again,

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service at CTD Wimbledon

I have been shopping at CTD Wimbledon for many years and have always received exceptional service. The product range is extensive allowing for a different range of budgets. I would highly recommend the team who will happily help.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, really helpful. Our sales rep was Claude. He was brilliant. Explained everything,and is going to call me to update me on delivery too. He Got the heavy slabs on the floor for us to see properly too. Excellent customer service in s Wimbledon. Thank u.

23 May 2023
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Good Morning, Thank you for your wonderful 5 star review! 🌟
It is great to hear the team were able to provide an excellent customer service during your visit to the Wimbledon showroom, they really are a great team. 😁 I will pass your comments onto Claude at the branch!
We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Nikki 😃

Rated 5 out of 5 stars

The conscious & detailed way the staff…

The conscious & detailed way the staff & specifically the manager(Claude Naidoo) has dealt with my projects is greatly appreciated. They have always been on hand to help in whatever is requested of them.
Thanks to all !!!👍👍👍

16 March 2023
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Good afternoon Mohsin, Thank you for the great 5⭐ review! At CTD each individual customer is important to us and we’ll always do our best to go above and beyond when it comes to delivering excellent customer service I will pass your comments onto Claude and the Team at Wimbledon! We hope to see you again soon and We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Jodie 😀

Rated 5 out of 5 stars

Great service from the team!

9 March 2023
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Good morning Ivan, Thank you for the great 5⭐ review! At CTD each individual customer is important to us and we’ll always do our best to go above and beyond when it comes to delivering excellent customer service I will pass your comments onto the team at Wimbledon! We hope to see you again soon and We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Jodie 😀

Rated 5 out of 5 stars

I used the Wimbledon store

I used the Wimbledon store, the staff are just amazing, very helpful , they did everything to get me samples as I couldn't get to them during office hours. Special delivery had to be arranged ue to out location of the house. Craig Wait was our main contact at the store, absolutely brilliant , he knows his stuff, advised us on all matters from what to tell the builders , how the job needs peeping and finishing , what grout will look nice etc. We went to all the major tile suppliers and decided to settle for CTD for product and service, we were not let down , I want to give them 10 stars!!

28 February 2023
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Kalpesh, thank you for your wonderful 5 star review! 🌟 It is great to hear Craig was able to provide an excellent customer service during your visit to the Wimbledon showroom, he really is an asset to the team. 😁 I will pass your comments onto Craig and the Wimbledon branch, who will be pleased to hear this and we hope to see you again soon! Many thanks, Jodie. 😃

Rated 5 out of 5 stars

Craig at the Wimbledon store was…

Craig at the Wimbledon store was brilliant. Really helpful and kind and patient.

21 January 2023
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Good afternoon Asma, Thank you for the great 5⭐ review! At CTD each individual customer is important to us and we’ll always do our best to go above and beyond when it comes to delivering excellent customer service I will pass your comments onto Craig and the Team at Wimbledon! We hope to see you again soon and We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Rated 5 out of 5 stars

Craig at the Wimbledon/Colliers wood…

Craig at the Wimbledon/Colliers wood branch is extremely helpful, experienced and patient. I visited the branch several times to choose tiles, and he made sure I took my time to make the right choice. I am extremely happy with my purchase. Thank you Craig!

16 July 2022
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Julie, thank you for your wonderful 5 star review! 🌟 It is great to hear Craig was able to provide an excellent customer service during your visit to the Wimbledon showroom, he really is an asset to the team. 😁 I will pass your comments onto Craig and the Wimbledon branch, who will be pleased to hear this and we hope to see you again soon! Many thanks, Keeley. 😃

Rated 5 out of 5 stars

Thank you Mr Nick!

Thank you Mr Nick!
Great customer service! Nick is a excellent,very helpful person. I did get what i need. I would 100% recommend this store.

3 July 2022
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Katarzyna, thank you for your wonderful 5 star review! 🌟 It is great to hear Nick was able to provide an excellent customer service during your visit to the Wimbledon showroom, he really is an asset to the team. 😁 I will pass your comments onto Nick and the rest of the team, who will be pleased to hear this and we hope to see you again soon! Many thanks, Keeley. 😃

Rated 5 out of 5 stars
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Sarah, thank you for your fantastic review! 🌟 The Wimbledon team really are a great bunch and always ensure to go the extra mile to help our customers! I will pass on your lovely comments to the team, and we hope to see you again soon! 😃 Many thanks, Gaynor.

Rated 5 out of 5 stars

Nic gave us great shopping experience

Nic has been truly great to us when we visited Wimbledon store. He helped us to choose the tiles what we are looking for and also advised us on different types tiles, pricing and colours. He has shown great customer service skill and made us feel really valued.

15 December 2021
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Prakash, thank you for your lovely 5 star review! 🌟 Nic at the Wimbledon team really is a great asset to the team, and always goes the extra mile to ensure all of our customer enquiries are answered!😊 I will pass your comments onto Nic, who will be pleased to hear this, and we hope to see you again soon! Thanks, Keeley.

Rated 5 out of 5 stars

Tile shopping made easy.

Bought some tiles from the Wimbledon store, the attention and service from Nick made the process easy. Would defiantly recommend this store.

11 December 2021
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Robert, thank you for your fantastic review ⭐! It is great to hear Nick and the team at Wimbledon branch provided an excellent customer service, as always! I will pass on your lovely comments to the team, thank you Gaynor 😀

Rated 5 out of 5 stars

Great service from Nick.

Great service from Nick.
Very knowledgeable and patient with our questions. Great asset to your company.
Thank you, Nick!

23 November 2021
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

HI Nick, thank you for your fantastic 5 star review! 🌟It is great to hear the Wimbledon branch was on hand as always to provide an excellent customer service, and help with your requirements! I will pass on your lovely comments onto the team, thanks Keeley. 😊

Rated 5 out of 5 stars

Very helpful stuff

13 September 2021
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Pawel, thank you for the 5 star review! I have passed your comments onto the Web team who will be pleased to hear this, thanks Keeley. 😊

Rated 5 out of 5 stars

Great service from Craig

Great service from Craig – helpful, knowledgeable, patient and a pleasure to deal with. He understands what the client wants and is happy to advise. We will definitely buy again from CTD and will recommend CTD and Craig to our friends and builders. Well done!

16 May 2021
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Margaret, thanks for your review. It's great to hear Craig was so happy to help and I've passed on your comments to the team. We look forward to seeing you again! Thanks, Jamie

Rated 5 out of 5 stars

Great tile and service

Vast selection of good quality tiles and great service from Craig and the team, would highly recommend.

28 April 2021
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi David, it's great to hear of the excellent service you received from Craig and the team, I've passed on your comments to the store. Thanks, Jamie

Rated 5 out of 5 stars

Great customer service from Craig who…

Great customer service from Craig helped us with having our tiles delivered in a short time frame.

12 August 2020
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi, thank you very much for your review. It's always good to hear when our team provide great service! We'll be sure to pass this on to Craig in store, and we hope to see you again. Thanks- CTD

Rated 5 out of 5 stars

Awesome branch of CTD

Awesome branch of CTD! Grant, Michael and Craig were each friendly and helpful every time I called or popped in. Such a pleasure to deal with a business that makes life so easy. Smooth customer service, informative team, good prices and friendly too. Thanks guys!

28 July 2020
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Sally, thank you for your review. It's great to hear the team at Wimbledon were so happy to help you! We'll make sure to pass on your comments to the branch. Thanks- CTD Tiles

Rated 5 out of 5 stars

Great service!

Went to a number of competitor stores to look for tiles and eventually decided to buy our tiles from the CTD Wimbledon store.
Went back there on 3 different occasions, each time helped by Craig.

We found Craig to be knowledgeable, helpful and also extremely patient with our numerous questions. He helped with not just the actual tiles, but also was very helpful with advice concerning grouting, trim and adhesive. A pleasure to deal with him.

CTD stocks a wide range of tiles and accessories - and has plenty of parking available.

CV from Wimbledon; 22 Feb 2020

23 February 2020
Unprompted review
CTD Tiles - Wimbledon logo

Reply from CTD Tiles - Wimbledon

Hi Conrad, we are glad to hear that you received great service at CTD Wimbledon, thank you for your comments. We will ensure your feedback is passed onto Craig and his manager. We hope to see you again! Thanks- CTD Tiles

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