Ctgwindows Reviews 61

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant from start to finish. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and expertise of the installation teams. Reviewers are particularly happy with the quality of the products, noting the superb fitting of new windows and doors. Some customers also mentioned that installers were able to expertly handle unexpected challenges during the installation process, ensuring a successful outcome.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the friendliness,... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and helpfulness.... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a new conservatory roof and throughout the process CTG windows were professional and provided us with all the information we needed. Our fitters Gary and Scott were prompt, pleasant and ca... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new windows and the service from CTG! Steve who came out to quote us was lovely and really helpful, showing us lots of great options which helped us to visualise what our windows... See more

Company replied

Rated 5 out of 5 stars

Scott and Gary did a brilliant job on our windows/door. They were professional, kept us in the know about what they were doing, and the work they've done is faultless. Not a bad word to say about CTG... See more

Company replied

Rated 5 out of 5 stars

Living by the coast most properties are subject to all weathers and I thought it necessary to replace my front door which had 20 years of Cornish weather chucked at it. Finding a local trader wa... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

The CTG window fitters were excellent.

The CTG window fitters came twice as the fit turned out to be more complex than was thought. Overall the job was excellent but there were a couple of ordering errors, the fitters on the other hand did an excellent job and made good the window size error.
They cleaned up post work and made an excellent finished job and we would recommend them..

7 August 2025
Unprompted review
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Reply from Ctgwindows

Hi Martyn, we really appreciate your kind review!!!

Rated 5 out of 5 stars

We saw the company advertised locally

We saw the company advertised locally. We called for a quote, they sent the sales team round within the week. We received a quote which we were happy with. We had emails and phone calls keeping us up to date all the way through the process. A two man team came 6 weeks later as promised. They arrived on time. They took the old door and frame away. They fitted the door which was not straight forward at all. New door, old house. They cleaned up and all was in place in one afternoon. We can recommend this company. Great service thank you 🙌

7 August 2025
Unprompted review
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Reply from Ctgwindows

Hi Tracey, thank you so much for your amazing review!!!

Rated 5 out of 5 stars

Gary & Scott fitted my new front & back…

Gary & Scott fitted my new front & back doors, dealt with replacement glass in 1 window & readjusted a previously fitted patio door & they were a pleasure to have in my home. Fantastic & helpful fitters, all works & looks fantastic, cleaned everything & genuinely easy going guys. Cannot thank you enough. Fantastic job & love my new additions of doors to previous windows fitted.

31 July 2025
Unprompted review
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Reply from Ctgwindows

Hi Jen, thank you for your kind review and lovely comments!!

Rated 5 out of 5 stars

New composite Door…

I've just had my new front door fitted by CTG windows. I am really very happy with the result.
The fitters Casey and Ian did a really good job. They were both very friendly and professional.
Wouldn't hesitate to recommend this company to anyone.

28 July 2025
Unprompted review
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Reply from Ctgwindows

Hi Richard! Thank you for your lovely review!!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5 stars – Excellent Service from Casey & Ian!

I recently had new patio doors fitted by CTG Windows, and I couldn’t be happier with the result. Casey and Ian did a fantastic job from start to finish. They were professional, efficient, and respectful of my home throughout the installation.

The doors look amazing and were fitted to a very high standard. They also took the time to make sure I was happy with how everything worked before they left. It’s clear they take pride in their work.

I wouldn’t hesitate to recommend CTG Windows – and especially Casey and Ian – to anyone looking for quality products and great customer service.

Thank you both!

15 July 2025
Unprompted review
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Reply from Ctgwindows

Hi Amanda!! We really appreciate your lovely review and all of your kind comments!!

Rated 5 out of 5 stars

New door for my poor old sun lounges.

After I made my original request for a new door, Graham came and measured, and then I was offered a price. Then the surveyor came survived the door which was good as Mark the fitter exclaimed the surveyor did a very good job as the door fitted perfectly. this was in my sun lounge where the original door was in a poor state due to wood rot.

13 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Trevor, thank you for your kind review and lovely comments!!!

Rated 5 out of 5 stars

We recommend CTG Windows

We had a good experience dealing with CTG Windows from start to finish. All our dealings with staff was pleasant and professional. The window was fitted by two great guys (Casey and Ian) both friendly and polite. The window was fitted quickly and everything was tidy after. All in all we are pleased with CTG Windows and their staff. Given our experience we recommend them.

23 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Dave, we really appreciate your amazing review!!

Rated 5 out of 5 stars

Front door

CTG Windows were easy to work with listened to my requirements. They explained everything stage by stage I spoke with the ladies in the office who were helpful also .fitting day arrived Mark went through the process and the result was amazing I never thought I'd say that about a door .the quality the sound the door makes when it closes is premium

16 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Caroline, thank you so much for your kind review!!

Rated 5 out of 5 stars

Great from start to finish.

From start to finish, ordering and having a new composite door fitted has been a great experience. Mark who fitted the door was friendly, skilled, and did a great job. I would highly recommend Mark and the team at CTG.

11 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Paul, thank you so much for your amazing review!!

Rated 5 out of 5 stars

The six fitters who installed our four…

The six fitters who installed our four windows were excellent. Very polite and knowledgeable. A very clean and and faultless experience.
We will be ordering our last few windows soon and look forward to the same crew fitting them. Thanks guys

28 May 2025
Unprompted review
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Reply from Ctgwindows

Hi Pauline, we really appreciate your lovely review!!

Rated 5 out of 5 stars

Excellent

The easiest quotation, no pressure to go ahead no chasing you to buy. The chap came round measured had a quick 5 min chat about what we wanted and left. Quote came through and it was very reasonable, the second measurements was just as simple. The fitters were brilliant, clean, tidy and respectful. Did a brilliant job and kept to the quoted install time. Thanks Mark, Casey and Ian. Overall I’d definitely recommend CTG, can’t fault them.

2 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Phil, we really appreciate your amazing review!!

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived exactly when they stated they would. Mark did an excellent job with my kitchen window and garage door. Would highly recommend

4 June 2025
Unprompted review
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Reply from Ctgwindows

Hi Fiona, thank you for your kind review and your kind comments towards Mark!!

Rated 5 out of 5 stars

Excellent

Scott and Gary did a brilliant job on our windows/door. They were professional, kept us in the know about what they were doing, and the work they've done is faultless. Not a bad word to say about CTG - communication has been great from the get go and they're much cheaper than other alternatives.

22 May 2025
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Reply from Ctgwindows

Hi Aimee, we really appreciate your lovely review!!

Rated 5 out of 5 stars

Gary and Scott were brilliant

Gary and Scott were brilliant, they installed 3 sash windows in a curved bay, their workmanship was incredible can't recommend Gary and Scott more highly.

19 May 2025
Unprompted review
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Reply from Ctgwindows

Hi! Thank you o much for your lovely review!!

Rated 5 out of 5 stars

New Conservatory Roof…

We needed a new conservatory roof and throughout the process CTG windows were professional and provided us with all the information we needed.
Our fitters Gary and Scott were prompt, pleasant and carried out the fitting superbly. They made sure we knew each step of the build and were consulted throughout.
We are really happy with our new roof and would recommend CTG windows.

16 May 2025
Unprompted review
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Reply from Ctgwindows

Hi Pamela, thank you for your amazing review and kind comments!!

Rated 5 out of 5 stars

The fitter Mark was very professional…

The fitter Mark was very professional and did an excellent job fitting the French doors to our outdoor learning classroom and he left the site immaculate we are very happy with the end product

Thank you
Simon site Manager

24 April 2025
Unprompted review
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Reply from Ctgwindows

Hi Simon thank you so much for your lovely review!!

Rated 5 out of 5 stars

A job very well done

The entire process from having a quote to installation was excellent!
Mark installed our beautiful new door yesterday.
He was very polite, tidy and efficient. He has done a brilliant job. Thank you Mark

22 April 2025
Unprompted review
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Reply from Ctgwindows

Hi Trish we really appreciate your amazing review and lovely comments!

Rated 5 out of 5 stars

Smooth from start to finish

We have just had our new window and door fitted. From initial enquiry to installation everything has gone extremely smoothly. Mark the fitter was very professional and explained everything in great detail.

Many thanks
David and Pam

17 April 2025
Unprompted review
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Reply from Ctgwindows

Hi David, thank you so much for your lovely review!

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