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CT Skills Reviews 277

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support and helpfulness of the staff, describing them as kind, patient, and motivating. Many appreciate the prompt feedback and quick response times, which contribute to a smooth and encouraging learning journey. The overall user experience is consistently praised for being well-structured, easy to navigate, and providing clear guidance. However, some people were dissatisfied with communication, mentioning issues like unanswered emails, irrelevant feedback, or inconsistent support from different assessors. A few other people also felt that the course content was not always sufficient, requiring them to fill in significant knowledge gaps independently.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the support, guidance, and... See more

User experience

Users describe positive interactions with user experience, with many reviewers having a fantastic experience... See more

Customer service

Customers consistently express satisfaction with the customer service, highlighting the excellent support and... See more

Service

Reviewers highlight positive aspects of service, with many praising the supportive and helpful tutors who... See more

Response time

Reviewers mention positive feedback about response times, with many praising tutors for being supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more

Rated 5 out of 5 stars

My assessor was lovely. She gave me wonderful advice and was kind and helpful in all aspects from teams meetings to emails. I enjoyed my time with CR skills and hope I can continue with them on a lev... See more

Company replied


Company details

  1. #52 of 97 best companies in Career and Education Provider
  2. #4 of 7 best companies in Apprenticeship Centre
  3. #21 of 41 best companies in Recruitment

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

277 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had a great experience being…

I had a great experience being supported by Janet during my Level 2 Certificate in Understanding Data Protection & Data Security.

Even though the course was online, she made everything clear and easy to follow. Janet was always supportive, responsive, and provided helpful feedback that really improved my understanding.

Thanks to her guidance, I completed the course with confidence and gained valuable knowledge. I would definitely recommend her as a tutor

30 March 2026
Unprompted review
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Reply from CT Skills

Hi Milli,

Thanks for sharing your feedback! We're glad you had a positive experience in your course.

All the best in your career.

Rated 5 out of 5 stars

Superb tutor and organisation

Superb tutor marked the course within hours of submitting it for checking, gave clear and good feedback done many courses but this organisation is the most efficient highly recommended. Thank you

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Mark,

Thanks for sharing your feedback! We're glad you had a positive experience in your course.

All the best in your career.

Rated 5 out of 5 stars

L3 Business Admin with Clair

I have completed my L3 Business Admin apprenticeship and I'm now heading into my End Point Assessment period. My assessor, Clair, has been absolutely fantastic, being such a positive guide throughout the course. She was always available to chat or answer any questions I may have had, making sure to reassure me and provide valuable advice. I would highly recommend an apprenticeship with Clair as your assessor!

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Joe,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

challenging apprenticeship but helpful tutors.

This apprenticeship has been very challenging yet rewarding. I would not have made it through without the help and support from Clair, she brought a calm and reassuring presence that made the overwhelming moments manageable. There was a point where I felt I couldn't continue and gave up but Clair gave me the encouragement and positivity to continue, I am incredibly grateful for everything she has done - she has truly helped me achieve something I once thought wasn't possible.

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Helen,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with CT Skills. The training was well structured, supportive, and easy to engage with alongside work.
My tutor, Jo Green was excellent – knowledgeable, approachable, and genuinely invested in helping me succeed. She explained things clearly, was always supportive, and made the learning experience feel manageable and motivating.
I would happily recommend CT Skills, and especially Jo, to anyone considering training or an apprenticeship.

30 March 2026
Unprompted review
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Reply from CT Skills

Hi Nat,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Great experience

23 March 2026
Unprompted review
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Reply from CT Skills

Hi JD,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 1 out of 5 stars

Bad news

My BF did his Accountancy apprenticeship with these, they gave him the BPP platform then bullied him through it, constantly emailing telling him he was behind. His review person was nagging him to sit exams before he was due or ready, telling him about his tutor health problems and telling him to move to another tutor, who only worked part time. He was being told ehat to put in a portfolio by someone called Janet who had no experience or Accountancy qualifications. All Janet did was pull other people down. He left without finishing it was that bad. It was horrible and I wouldn't recommend 😔

1 January 2026
Unprompted review
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Reply from CT Skills

Hi Ems,

Really sorry to hear about this experience.

We'd like to hear more so we can look into this, please email info@ctskills.co.uk and we'll contact directly.

Thanks,
CT Skills

Rated 5 out of 5 stars

Fantastic support from Tutor

I could not be more GRATEFUL to have experienced this journey with any other tutor!
To be paired with Emma Whitby was the most rewarding part of my journey! The kindness radiates off her and the support has been unmatched!!
Anyone who has the luck of having a Tutor like mine are going to experience encouragement, support and feel able to achieve these challenging goals on the way ! Emma has shaped who i am and to be half the woman she is i would be lucky!!
Thank you CT Skills

27 March 2026
Unprompted review
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Reply from CT Skills

Hi Emelia,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Great courses supplied with lots of…

Great courses supplied with lots of support when needed. I have completed Level 2 Leadership and Level 2 mental health awareness and Janet Henderson supported me on both courses.

9 March 2026
Unprompted review
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Reply from CT Skills

Hi Katie,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Janet and the rest of the CT Skills…

Janet and the rest of the CT Skills team were very helpful and supportive throughout my apprenticeship and I wouldn't have been able to complete my apprenticeship without their constant support and guidance.

5 March 2026
Unprompted review
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Reply from CT Skills

Hi Dylan,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I had Janet as my tutor and she very…

I had Janet as my tutor and she very much helped especially when i got stuck on certain questions, she took the time out to help me and was always there when i needed my questioned answered and when she sends resubmissions back its always very understanding of what i needed to added or didn't need to add. Overall i recommend having Janet as your tutor she does everything in her power to make sure you have completed it and is always on hand when you need her.

9 March 2026
Unprompted review
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Reply from CT Skills

Hi Alex,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Really enjoyable!

I have enjoyed my whole apprenticeship with my assessor, Lucy. She has taught me so much and also helped me build my confidence throughout the years.

3 March 2026
Unprompted review
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Reply from CT Skills

Hi Sienna,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

I rate Janet Henderson with 5 star due…

I rate Janet Henderson with 5 star due to her being helpful on my course , especially her efficiency on communication in timely manner

26 February 2026
Unprompted review
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Reply from CT Skills

Hi Alexander,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

I recently completed the Level 3…

I recently completed the Level 3 Teaching Assistant course with Kaylie as the trainer, and I can honestly say it was one of the most rewarding professional development experiences I’ve had.

From the very beginning, Kaylie created a welcoming and supportive learning environment. She explained the course structure clearly, set realistic expectations, and ensured everyone felt comfortable contributing. Her depth of knowledge about the role of a Level 3 Teaching Assistant was evident throughout, and she consistently linked theory to real classroom practice, which made the content highly relevant and easy to apply.

One of the standout aspects of the course was Kaylie’s delivery style. She balanced professionalism with approachability, encouraging discussion and valuing everyone’s experiences. Complex topics such as safeguarding, supporting children with additional needs, and promoting positive behaviour were broken down into manageable sections, making them easier to understand and implement. She also provided practical examples and scenarios that reflected real school settings, which helped build confidence.

Kaylie was incredibly supportive with assignments and coursework. Her feedback was constructive, detailed, and motivating. She took the time to ensure everyone understood the requirements and was always available to answer questions or provide clarification when needed.

Overall, the Level 3 Teaching Assistant course was well-structured, informative, and empowering. Kaylie’s enthusiasm, expertise, and dedication made a significant difference to my learning experience. I would highly recommend this course to anyone looking to develop their skills and confidence as a Teaching Assistant.

27 February 2026
Unprompted review
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Reply from CT Skills

Hi Sinead,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Apprenticeship Success

Great tutors and support which made the apprenticeship experience enjoyable and straightforward.

26 February 2026
Unprompted review
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Reply from CT Skills

Hi Julian,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Team leader/ supervisor LVL3

I completed my Level 3 team leader/supervisor apprenticeship with my assessor Ian Peal. He was so supportive throughout and managed to turn any nervousness into confidence for the next step. After having my assessor changed mid way through I am grateful that it was Ian, he gave my flexibility where needed, extra calls/ support before my EPA and guided me to be able to achieve a distinction. Thank you Ian, you are much appreciated!

18 February 2026
Unprompted review
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Reply from CT Skills

Hi Juilet,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Just completed another course with ct…

Just completed another course with ct skills. Absolutely brilliant tutors and support team. Really helped in my retraining in mental health. Can’t sing their praises enough. Thank you , especially Janet

12 February 2026
Unprompted review
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Reply from CT Skills

Hi Andy,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

Deanne was very helpful

Deanne was very helpful and made me feel comfortable throughout my apprenticeship.

17 February 2026
Unprompted review
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Reply from CT Skills

Hi Paige,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 4 out of 5 stars

Good training provider

My tutor Deanne was lovely and very helpful through the whole process. However the CT skills website itself was quite hard to navigate, the only improvement id make.

17 February 2026
Unprompted review
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Reply from CT Skills

Hi,

Thanks for the feedback, we're glad you had a great experience with your assessor.

We have recently launched a new website, so hopefully this solves the navigation difficulties.

All the best in your career.

Rated 5 out of 5 stars

10/10

My experience doing my apprenticeship with CT Skills was brilliant, I couldn't fault my assessor Deanne S. She's been supportive throughout my learning and was always just 1 email away to answer any questions I had. I couldn't be more happy with my results and this really helped me get started and feel confident in my career. I couldn't recommend this training provider more.

16 February 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Izzy,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

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