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CT Skills Reviews 

289
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly supportive, encouraging, and knowledgeable, often going the extra mile to help. Many people highlight the well-structured courses, clear content, and efficient user experience, making learning enjoyable and easy to follow. Reviewers frequently mention prompt responses and helpful feedback, which significantly contributes to achieving success and building confidence. However, some customers also noted that their experience was frustrating, feeling they were left to fill in significant knowledge gaps themselves and faced unrealistic expectations, leading to an overall negative experience for specific courses.

What people talk about most

Staff

People report positive experiences with staff, highlighting their tutors and assessors as supportive,... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the courses straightforward,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am rating my course level 3 counselling skills with 5 stars, this is largely due to my lovely tutor Janet! Janet was always so supportive, encouraging and understanding of any issues that I had. Whe... See more

Company replied

Rated 5 out of 5 stars

An excellent course giving a detailed insight into children and young people’s mental health. I throughly enjoyed the course and once I started I couldn’t wait to start the next unit. My tutor marked... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the CT Skills Business start-up course. I have just finished the course and learnt so much, and feel confident now about beginning my start-up after learning how to write a bus... See more

Company replied

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied


Company details

  1. #38 of 98 best companies in Career and Education Provider
  2. #3 of 7 best companies in Apprenticeship Centre
  3. #14 of 38 best companies in Recruitment

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

level 3 counselling with…Janet

Completed my level 3 counselling with CTSkills . Janet Henderson was my tutor , very passionate about her career and role as a tutor. One phone call or email away , quick responses and went out her way to ask more in depth admin quires I had within the course criteria. Over all 5/5 for Janet , thank you. LB

3 October 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Leon,

Thanks for sharing your feedback! We're glad you enjoyed your course.

All the best in your career.

Rated 5 out of 5 stars

My experience has been great!

My experience has been great, both assessors I had were super helpful and really boosted my confidence in myself as I progressed in my qualification.

30 September 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Oliver,

Thanks for sharing your feedback! We're glad you had a great experience.

All the best in your career.

Rated 5 out of 5 stars

I have enjoyed and learned so much from…

I have enjoyed and learned so much from this course, so valuable. Very useful in my career. My tutor Jayne was very supportive and pointed me in the right direction where required. You do have to plan well and dedicate study time. Thank you for this opportunity.

29 September 2025
Unprompted review
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Reply from CT Skills

Hi Bally,

Thanks for sharing your feedback! We're glad you enjoyed your course.

All the best in your career.

Rated 5 out of 5 stars

Naomi was my tutor throughout my level…

Naomi was my tutor throughout my level 3 in early years, and she was fabulous! She had great knowledge to share and was supportive throughout my apprenticeship. She ensured deadlines were met while also offering well-being support and offering personalized guidance.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and great tutor

Just about reaching my Gateway in Level 3 HR Support and I have loved every step of the way! Jo has been a great tutor, she is very supportive and helped me along the way. Couldn't recommend Jo or CT Skills anymore

9 September 2025
Unprompted review
Rated 5 out of 5 stars

I have recently passed my level 2…

I have recently passed my level 2 apprenticeship with ct skills and I’m so happy with the resources and support they have provided me to be able to pass. Thank you

1 September 2025
Unprompted review
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Reply from CT Skills

Hi Shakmelia,

Thank you for your feedback, congratulations on completing your apprenticeship!

All the best in your career.

Rated 5 out of 5 stars

Really great experience!

I have just passed my gateway and so far my experience with CT Skills has been great. Jo has been absolutely amazing and has been so helpful along the way! She really cares about her learners and offers so much support and guidance.

29 August 2025
Unprompted review
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Reply from CT Skills

Hi Ella,

Thank you for your feedback, congratulations on passing your gateway!

All the best in your career.

Rated 5 out of 5 stars

Gateway Reached hooray!!!

I have recently reached gateway on my Level 5 Leadership and Management Apprenticeship. It started a bit rocky and due to business needs I had a 6 month break but when I returned for back on with it when just settling back into it I had a change of tutor which was then my 3rd tutor. I have found Ian Peal to be very knowledgeable and helpful and very able to point me in the right direction with questions, thus ensuring I am doing the research and evidence myself but without telling me the answers entirely. Ian has been very supportive to me and understanding when I have been just too busy with my day job and accommodating when needing to move meetings to fit in. I am pleased to have had him as my tutor and will miss his reminders every week and gentle nudges to keep on track. Thanks Ian

28 August 2025
Unprompted review
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Reply from CT Skills

Hi Stephanie,

Thank you for your feedback, congratulations on reaching your gateway!

All the best in your career.

Rated 5 out of 5 stars

AAT Level 3

I did my AAT level 3, it has been a great and detailed course and I have had a lot of support from my tutors. Janet Henderson helped me out with any questions I had and supported me throughout my time.

28 August 2025
Unprompted review
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Reply from CT Skills

Hi Lucy,

Thank you for your feedback, congratulations on completing your Level 3 apprenticeship!

All the best in your career.

Rated 5 out of 5 stars

Great experience

I have recently been carrying out my childcare level 5 qualification with CT Skills. I have found this course really interesting and informative. Overall I would really recommend this course for anybody who wishes to carry on their studies. I had a brilliant supportive tutor Lucy, who has helped me throughout 😊

26 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Laura,

Thank you for sharing your feedback, it's great to read!

All the best in your career.

Rated 5 out of 5 stars

Excellent course and detailed …

Excellent course and detailed feedback. My course tutor Janet Henderson was great. She ensured that my course went smoothly. I would highly recommend.

26 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Kirsten,

Thank you for sharing your feedback!

All the best in your career.

Rated 5 out of 5 stars

I have finished my level three in early…

I have finished my level three in early years education and Donna Weston-Lord was amazingly insightful and helpful throughout. I have enjoyed this course and found each step easy to complete and follow.

20 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Tasia,

Thank you for sharing your feedback, so glad to hear you enjoyed the course.

All the best in your career.

Rated 5 out of 5 stars

CT Skills

I have completed 3 courses with CT Skills now at Level 2. The courses are informative, widen your knowledge and as a bonus are free to access. I recently also won £200 Love2Shop vouchers in the prize draw. I fully recommend CT skills to everybody

13 August 2025
CT Skills logo

Reply from CT Skills

Hi James,

Thank you for your feedback it's appreciated, and congratulations on winning the vouchers!

All the best, CT Skills

Rated 5 out of 5 stars

Good communication

Good communication, supportive and encouraging

13 August 2025
CT Skills logo

Reply from CT Skills

Hi Linda,

Thank you for your feedback it's appreciated.

All the best, CT Skills

Rated 5 out of 5 stars

A great company to deal with

I started this in 2024 but due to personal circumstances, I got behind on it but my tutor was so supportive all the way through & once I have the time, I will be doing another course because it was a great experience ⭐️⭐️⭐️⭐️⭐️

13 August 2025
CT Skills logo

Reply from CT Skills

Hi Vanessa / Paul,

Thank you for your feedback it's appreciated and great to hear that you got the support that you needed.

All the best, CT Skills

Rated 5 out of 5 stars

Great experience

It was great experience. Contact with tutor within any problems.

10 July 2025
CT Skills logo

Reply from CT Skills

Hi Franciszek,

Thank you for your feedback it's appreciated.

All the best, CT Skills

Rated 5 out of 5 stars

HR Support level 3 review CT Skills

HR Support level 3

I received brilliant support throughout my apprenticeship with Jo Pickard! Jo is very friendly and passionate about what she does. Throughout the course she provided me with all the resources and there were never any dips in communication. Jo also supported me whilst completing my functional skills in maths.

CT skills also provided me with short courses along the way which were good fun. I got to learn new things and meet new people on other courses whilst I was completing my apprenticeship. It's been a pleasure working with Jo and CT skills and I would recommend them to anyone who is looking to start an apprenticeship.

13 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Danny,

Thank you for leaving such great feedback, Jo will be delighted!

All the best in your career.

Rated 2 out of 5 stars

Needs improvement.

CT skills is a wonderful free resource for everyone to upskill, but unfortunately its not fully developed. The assigned tutor never answers to the emails. One of my assessments was failed by mistake and only rectified when a different 'representative' called me to check in on my progress. Every time you talk to someone, its someone different and not familiar with the course. After being frustrated with it all, the best for me is to call it quits.
I have done lots of E-learning in my multiple careers and unfortunately this has been the most frustrating.
As far as free resources go, Google, Oxford and Cambridge have plenty of IT courses to offer. Best of luck to everyone learning new skills!

11 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Mara,

Thank you for raising this, it's not the experience we want our learners to have. A Manager from the Online Course team will reach out to you directly to discuss and find a resolution.

All the best, CT Skills

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