I did a survery for a dog kennel for 10 dollars from tractor supply not a membership at your website. You guys are really bad people i have reported the charges from multiple different websites. Insan... See more
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I didn't really have an experience with you guys. I thought I was paying for perfume and not a subscription. Maybe in the future I will thank you for your time
I never signed up for this subscription don’t even know what it is and they took money out my account. But Eric has been helpful in getting me a refund
I never heard of this company. When I called to cancel this charge, they immediately granted my wishes.
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Scammed I want a refund now!
Resolution achieved!
Diamond reached out to resolve my issue and was very helpful. I appreciate her assistance and the issue was resolved satisfactorily!
I did a survery for a dog kennel for 10…
I did a survery for a dog kennel for 10 dollars from tractor supply not a membership at your website. You guys are really bad people i have reported the charges from multiple different websites. Insane.
So not quite sure exactly what this was…
So not quite sure exactly what this was all about to be honest I’d received an email which caused me alarm and concern because I never signed up or purchased let alone heard of said company so reached out explaining I think there’s a misunderstanding which the representative was super helpful looked into everything and was able to refund me without further issues or escalation so am pretty impressed with how quick and affective customer service support was in responding and communicating!
Communication was great as well as in a…
Communication was great as well as in a timely manner.
Kenny was very prompt and efficient…
Kenny was very prompt and efficient upon processing my requests and emails. I appreciated the fact that I got a response within 24 hours and a thorough explanation and reassurance I’m so used to sub par communication from companies that I didn’t see it at first but your company and Kenny are a very pleasant and accommodating exception.
The experience contacting the support…
The experience contacting the support to was fast and easy and I want to thank the team for supporting me
I didn't really have an experience with…
I didn't really have an experience with you guys. I thought I was paying for perfume and not a subscription. Maybe in the future I will thank you for your time
You were great to work with
You were great to work with. Thank you for your help
The request was quick and replied to in…
The request was quick and replied to in a very timely manner. Much appreciated.
I never heard of this company
I never heard of this company. When I called to cancel this charge, they immediately granted my wishes.
The prompt and efficient service has…
The prompt and efficient service has shown me that they work effectively to ensure customer satisfaction. I hope to receive a refund to resolve my issue.
Customer service was helpful
The customer service was nice when I told them that I was originally paying for shipping for some adult items from a survey.
I was tricked into this on Facebook…
I was tricked into this on Facebook claiming tractor supply was giving dog kennels away for only $10. The link brought me to your page to pay the $10 fee and never once said it was a subscription payment. Make it right and refund that money and I’ll change my review
Diamond's customer support team…
Diamond's customer support team responds quickly.
They really do care
The customer service was on point and punctual! Very appreciated
Thank you Brenda for your help in…
Thank you Brenda for your help in resolving this matter. Faster than I expected.
Appropriate and effective responses
Appropriate and effective responses
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