Cube Controls Reviews 378

Excellent customer service. I bought my F-Pro second hand and yet they assisted me with troubleshooting the rim. Despite me fixing the rim myself, they were instrumental in helping me locate the broken solder connection.

These are great people who care about their products even after the sale!

I had a broken Q-Conn connector on my F Core and contacted the support. They replied after a few minutes and after sending a video they organized a pickup. About a week and a half later I got my wheel back and everything works fine.
Overall I am very happy. All my questions were answered, the response times were minimal and I felt well supported :D thank you!

Quickly send through DHL, good track and trace

Had an issue with my Fpro wheel and contacted support. After couple of remote sessions wheel still didn't work properly. Send it to CC and wheel was returned within a week now properly functioning. Excellent support even out of warranty.

Amazing quality wheel. Good prices. Cube Controls is one of my favourite

Great build quality and the packaging and unboxing experience is next level for a sim racing wheel

great experince getting my wheel

Honest company, fast shipping.

The wheel feels really good, the buttons are great and the materials are really strong. I recommend this piece of art.

Love the AMG-GT wheel. Arrived very quickly!

Excellent customer service. I had an issue with my F-PRO (encoder knob snapped off). It was out of warranty so I just ordered some extras and fixed it easily. However, before sending me the parts, they made sure it was something I could fix on my own but were fully willing fix it for me if I wished.

The service of cube controls is perfect. I had an issue with my wheel and asked for help. They helped me trough every step. After this didn’t worked they picked up the wheel and fixed it. I had it back in 2 weeks :)

Thanks for the great service!

Cube Controls Wheels are very ergonomic and for me the best feeling wheels out there.
Can highly recommend!

The product quality is supreme and the response is quick for any questions or concerns. Thanks a lot !

I had an issue with my CSX3 wheel and I reached out for help. Response was always instantaneous from customer support and they kind of suggested the factory reset first to see if it fixes my issue but it did not. Later they kind of asked to return the wheel. I still had the warranty. The courier pickup was initiated by Cube Controls team (India to Italy) and also helped me with various questions and documentation regarding inter country transfer. After week or so, i got the email stating the wheel was fixed and it is dispatched to me as well. I am so much happy hearing this.
I appreciate whole Cube Controls team for their quick action in resolving the issue. I will remember and for sure i will be happy purchasing their future products.
Thanks

The wheel was not properly updated so I need assistance to get the right fear version in order to update the wheel correctly. I received all the assistance I need guidelines videos on the files so I could update the wheel and now it’s working perfectly.

Amazing customer service.
Provided every help possible when it comes to troubleshooting my wheel.
They were in constant contact and ultimately did everything to make my wheel work perfectly again.
I will definitely continue to buy cube controls products!
Thanks

I had a wheel that was misshifting during more violent wheelbase operations. CubeControls was willing to ship the wheel from the USA back to their location in Italy in order to do a repair fully at their expense. They responded to my initial request quickly, provided useful troubleshooting steps, and communicated well with me (despite my untimely and poor communication as I was enjoying my newborn baby). I ended up making the simple repair myself - props to them for making an easily user-servicable product. Thanks "A" (from their support team)! 10/10 service and product. Would definitely recommend buying from them.

Best customer service experience in a long time. Very fast response time, mostly under 30min… after a few follow up questions regarding my problem, they sent me a detailed set of instructions and files that solved my problem.