CUDDLY Reviews 2,721

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, kindness, and hard work in saving animals, often describing them as selfless and compassionate. Many highlight the company's ethical approach and the significant positive impact they make on the lives of animals, especially those in critical or desperate situations. The service is often described as efficient, providing detailed information about each animal and making it easy for people to donate and track their contributions. However, some customers expressed concerns about the company's financial practices and that the process for receiving memorial certificates can be slow. Additionally, some reviewers found the practice of adding Cuddly-branded items to wishlists and asking for tips inappropriate.

What people talk about most

Ethics

Reviewers mention positive feedback about ethics, praising the organization for its honest, caring, and... See more

Service

Customers had positive experiences with service, often describing it as efficient and valuable, especially in... See more

Product

Reviewers highlight positive aspects of product, with many expressing love for Cuddly and its mission to help... See more

Staff

Consumers find staff to be positive, often described as a true, honest, and hardworking team dedicated to... See more

Website

People report positive experiences with the website, finding it very easy to use and navigate for donations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cuddly is a lifesaver. Personnel always go above and beyond to assist rescues in difficult situations. Cuddly employees, volunteers and donors work endlessly to make sure rescues' financial and mater... See more

Company replied

Rated 5 out of 5 stars

Contributions to suffering animals around the world are badly needed. It is sad to see and read about these terrible conditions but ignoring it is not an option. Caring people need to step up and... See more

Company replied

Rated 5 out of 5 stars

I think Cuddly does such a wonderful job with communicating their mission. I feel that every rescue posting is clear and transparent. I also enjoy the “updates” tab so we can keep up on a rescue’s pro... See more

Company replied

Rated 5 out of 5 stars

You guys are an amazing charity. Working hard for animals in need especially animals in critical condition. You guys are angels on earth. Going to war torn extremely dangerous situations & areas to sa... See more

Company replied


Company details

  1. Charity
  2. Animal rescue service
  3. Non-bank financial service
  4. Pet adoption service

Written by the company

CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.

Guaranteed Verified Nonprofits Only

Every rescue and shelter partner is verified by Guidestar

With CUDDLY, you know exactly where your donation is going. Through our verification process with Guidestar, you can rest assured your donation is going to a verified nonprofit organization.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

It's very easy to make a donation

It's very easy to make a donation. They thank you and send a receipt and it's for a darn good cause.

7 January 2026
CUDDLY logo

Reply from CUDDLY

We appreciate your heartfelt support. Every donation allows us to help more animals in need, and knowing you’re part of our mission means the world to us.

Rated 5 out of 5 stars

Awesome work!!!

I think it’s great that this organization rescues injured and sick animals. They seem to truly care about them.

7 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you so much for your support! Your generosity helps us fund lifesaving care to animals who need it most, and we’re truly grateful for your trust and kindness.

Rated 5 out of 5 stars

cuddly products are soft

cuddly products are soft, well-made and perfect. love it.

9 January 2026
Unprompted review
CUDDLY logo

Reply from CUDDLY

Thank you for your kindness and for recognizing the importance of caring for animals. Your generosity truly changes lives, and we couldn’t do this without you.

Rated 4 out of 5 stars

I thought my donation was going to one…

I thought my donation was going to one severely abused dog that broke my heart when I saw their situationbut instead, i believe i was able to help several animals with it which i will not complain about as long as she and the other babies are taken care of.

3 January 2026
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Reply from CUDDLY

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help support rescues, caring for, and protecting animals in need.

If you have any questions about your donation, please reach out to support@cuddly.com and we can definitely help get your donation to the right campaign!

Rated 5 out of 5 stars

Great help with animals 👍.

Great help with animals 👍.

6 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments.

Rated 5 out of 5 stars

Thank you for saving animals lives…

I am happy to help organizations like yours who care for so many abused and neglected animals in desperate need of care. You’ve saved so many of them and loved and cared for all to the best of your ability. God bless you ❤️

2 January 2026
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

I love all animals. And if I could save them all I would.

I love to donate. But this last time I must have not realized what I was signing up for. So, I wanted to change my donation from a monthly donation to a one time donation. I mistakenly made it a monthly donation. Cuddly was very prompt at resolving the error of mine, but they gave the money back. I didn't want my donation back. I just wanted to keep my donations on a one at a time type deal. I fully intend to re-donate the money they sent that was returned.

4 January 2026
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Reply from CUDDLY

We truly appreciate your kindness and generosity. Knowing that you value and support the care of animals inspires us to keep doing everything we can for those in desperate need.

If you ever need any assistance please feel free to reach out to support@cuddly.com

Thank you for all you do for animals in need.

Rated 5 out of 5 stars

Great experience

Great experience! Reliable, and reputable. Great place to know your donations are directly helping an animal in need.

1 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most.

Rated 5 out of 5 stars

So happy such services that help…

So happy such services that help animals exist! Thank you!

1 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most.

Rated 5 out of 5 stars

Cuddly is transparent about where funds…

Cuddly is transparent about where funds go, keeps me updated on the animals I’ve helped, and gives me confidence that I’m truly making a meaningful difference.

20 December 2025
Unprompted review
CUDDLY logo

Reply from CUDDLY

Thank you so much for your support! Your generosity helps us fund lifesaving care to animals who need it most, and we’re truly grateful for your trust and kindness.

Rated 5 out of 5 stars

I just appreciate all that you do and…

I just appreciate all that you do and how you provide the utmost care and commitment to these innocent animals!! Thank you!!

1 January 2026
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

Dogs/Rescues Most in Need

Featuring dogs and rescues most in need. Such a valuable service. I am subscribed to your emails and give every chance I can. God bless you guys!

5 January 2026
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Reply from CUDDLY

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most.

Rated 5 out of 5 stars

Cuddly Helps Animals in Need

They do a tremendous job of helping animals in need. When no one is there to help these poor animals, Cuddly always comes to their rescue.

4 January 2026
CUDDLY logo

Reply from CUDDLY

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help support rescues, caring for, and protecting animals in need.

Rated 5 out of 5 stars

Cuddley at it's best

Cuddley always highlights animals in need
Allowing us how to choose help …. The updates are heartwarming

4 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your thoughtful generosity. Your support allows us to make a meaningful impact in the lives of animals, and we’re truly thankful for your trust in our mission.

Rated 4 out of 5 stars

Speedy helpful donation

Speedy helpful donation

26 April 2025
CUDDLY logo

Reply from CUDDLY

Thank you for your kindness and for recognizing the importance of caring for animals. Your generosity truly changes lives, and we couldn’t do this without you.

Rated 5 out of 5 stars

Keep helping the dogs…

Please keep saving these helpless dogs and finding forever homes for them.

3 January 2026
CUDDLY logo

Reply from CUDDLY

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help support rescues, caring for, and protecting animals in need

Rated 5 out of 5 stars

Hope for finding homes for pets

Donation process was easy and quick. Donating for helping animals in need.

29 December 2025
CUDDLY logo

Reply from CUDDLY

Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.

Rated 5 out of 5 stars

Nice work 👍👍

4 January 2026
Unprompted review
CUDDLY logo

Reply from CUDDLY

We truly appreciate your kindness and generosity. Knowing that you value and support the care of animals inspires us to keep doing everything we can for those in desperate need.

Rated 4 out of 5 stars

I love cuddly

I love cuddly! However, I wish there was always adoption options with EVERY post!!!

2 January 2026
CUDDLY logo

Reply from CUDDLY

Thank you for your kindness and for recognizing the importance of caring for animals. Your generosity truly changes lives, and we couldn’t do this without you.

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