While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love Cudoni! Both the seller and customer experience have been wonderful. Love their personal touch of reaching out to see if you have new things to sell and also being able to send over to friends... See more

Rated 4 out of 5 stars

Ordered from Canada, very impressed! The overall shopping experience was great and the delivery process was very detailed. 4 stars because the listing did not have detailed photographs showing the "si... See more

Rated 5 out of 5 stars

My first time using this company and will definitely use again! Purchased a Mulberry bag for much less than what sellers were asking for on eBay, fully read the description which stated item was good... See more

Rated 4 out of 5 stars

Great first shopping experience with Cudoni. Items arrived in better condition than described on website. Doubt my new handbag was used more than twice as arrived in pristine condition. I contacted... See more

Company details

  1. Online marketplace
  2. Second-hand shop
  3. Handbags Shop
  4. Jewellery shop
  5. Second-hand Clothing Shop
  6. Watch shop

Written by the company

Cudoni is the easiest way for busy people to buy and sell pre-loved luxury goods. We cover both women's and men's lifestyle and fashion brands including Chanel, Hermès, Dior, Prada, Gucci, Céline, Louis Vuitton, Rolex, and Van Cleef & Arpels. Our trusted service has been featured in major international publications such as The Times, Vogue, Tatler, The Daily Mail, The Evening Standard, Forbes and The Telegraph.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality

Items received were as described (excellent condition) and delivery was reasonably quick.

28 March 2023
Rated 1 out of 5 stars

Such a great website and everything…

Such a great website and everything comes as it is I just never experienced such high delivery fees only for the items to be dispatched 4 days after ordering and arrives 9 days after ordering and we are both in london it’s insane..

6 April 2023
Unprompted review
CUDONI logo

Reply from CUDONI

Hi there,

Thank you for taking the time to leave us a review. I am really happy to hear you enjoy shopping on our website.

With our standard delivery option, items are dispatched and delivered between 3-5 working days.

If you did not receive your order within the allocated time frame we can certainly look into this with our couriers to determine why there was a 5 day delay.

Please reach out to us at orders@cudoni.com so we can look into this further for you.

Kind regards,

Ashleigh

Rated 4 out of 5 stars

Can't beat top quality pre-loved treasure!

Great first shopping experience with Cudoni.
Items arrived in better condition than described on website. Doubt my new handbag was used more than twice as arrived in pristine condition.
I contacted customer service as a strap was missing from a bag. Jessica was fantastic and the missing strap was sent out promptly.
I returned an item (you have to contact e-mail on the invoice & they will barcode, instructions, etc). A £6.95 postage fee was deducted from my original payment. Glad I took a chance with Cudoni, will certainly recommend them to my family & friends.

14 March 2023
Rated 4 out of 5 stars

This is my second purchase and I am…

This is my second purchase and I am very happy with the bag. It is as described and a good price especially with the 20% off as well. Sometimes, I'd like to see more photos of the item I'm interested in or maybe the
option to send an email for further details? But other than that I enjoy the vast selection of items and the prices are better than other sites.

21 March 2023
Rated 5 out of 5 stars

Great moshino bag

My moshino bag was delivered a little late, having paid for next day delivery.
However, it was well worth the wait as the bag was in good condition at an excellent price.

22 March 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look