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See what reviewers are saying

Rated 5 out of 5 stars

I love Cudoni! Both the seller and customer experience have been wonderful. Love their personal touch of reaching out to see if you have new things to sell and also being able to send over to friends... See more

Rated 4 out of 5 stars

Ordered from Canada, very impressed! The overall shopping experience was great and the delivery process was very detailed. 4 stars because the listing did not have detailed photographs showing the "si... See more

Rated 5 out of 5 stars

My first time using this company and will definitely use again! Purchased a Mulberry bag for much less than what sellers were asking for on eBay, fully read the description which stated item was good... See more

Rated 4 out of 5 stars

Great first shopping experience with Cudoni. Items arrived in better condition than described on website. Doubt my new handbag was used more than twice as arrived in pristine condition. I contacted... See more

Company details

  1. Online marketplace
  2. Second-hand shop
  3. Handbags Shop
  4. Jewellery shop
  5. Second-hand Clothing Shop
  6. Watch shop

Written by the company

Cudoni is the easiest way for busy people to buy and sell pre-loved luxury goods. We cover both women's and men's lifestyle and fashion brands including Chanel, Hermès, Dior, Prada, Gucci, Céline, Louis Vuitton, Rolex, and Van Cleef & Arpels. Our trusted service has been featured in major international publications such as The Times, Vogue, Tatler, The Daily Mail, The Evening Standard, Forbes and The Telegraph.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great Servcie

Can't fault Cudoni here. Product was as described and despatched promptly. Only issue was with Royal Mail, so out of Cudoni's hands - however they dealt with my chase ups promptly and efficiently. Spot on !!

17 March 2023
Rated 5 out of 5 stars

My first time shopping at CUDONI and I…

My first time shopping at CUDONI and I had a superb experience!! The dress was advertised as in good condition and arrived brand new with tags so I really can’t be any more happy! Very nice prices, fast delivery and great customer service! Will definitely shop with you again!

18 March 2023
Rated 5 out of 5 stars

Fantastic first order from Cudoni

The item I ordered was in perfect condition … better than described in fact!

Delivery was fast and my item was very well packaged.

I contacted Customer Service with a query about delivery and they were really helpful. It was also quick and easy to speak to a human :o)

5 March 2023
Rated 5 out of 5 stars

Great seamless experience

Great seamless experience - met with lovely representative from Cudoni who came to my home, on my schedule, took stock of what I wanted to sell, weeded through the inventory and took a bag of my items. Emailed confirmation to me about the items.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

item not well described

item not well described, had wear signs and should have been photographed prior, used should come with more detailed photos
wanted to return but was told cannot
very disappointing

1 March 2023
Rated 1 out of 5 stars

Unfulfilled Promises when Selling Items

I was contacted by Cudoni to sell a pair of Berluti loafers, almost unworn. Berluti is a brand Cudoni lists as fit for resale. I accepted to provide them with the shoes in return of a quote and placement on their platform. After providing them with the shoes, for no specific or apparent reason, Cudoni decided the item was not fit for sale ("too much damage") and will be returned within 30 days.

It's doubly frustrating as 1) expectations were not clearly explained ("we will assess any item from a luxury brand and provide you with a quote"), 2) We have no insight as to why they can't sell the shoes (the shoes are almost unworn so the argument does not hold) and 3) I now have lost 2 months in the process of selling my shoes, which was the opposite intention of why I decided to go for a specialised reseller in the first place.

16 March 2023
Unprompted review

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