I ordered my stuff and it arrived 4 days later, possibly could have came quicker only because of storm Amy.But very satisfied with what I bought. Thanks to company and staff.
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Such a shame they are stopping trading. Ordering was easy. Items packaged well and delivered on time.
First time a vaping product tastes like real cigarette smoke. Bold Tobacco is dynamite flavour, paired with a very strong device that offers long lasting battery - never need to light up ever again!
Company replied
I've tried a number of vape products over the years, from flimsy pen vapes to all kinds of disposables, and I've always found myself going back to smoking. After trying CUE's device and a variety of f... See more
Company replied
Company details
Written by the company
Here at CUE, we are dedicated to creating a world that offers everyone the means to make their goals a reality. We support you on your journey of positive change, every step of the way. Our role is to provide you the best vape products. Helping you on your journey to find alternatives to smoking. At a pace that works for you.
Contact info
Unit 28, Ellough Industrial Estates, NR34 7TD, Beccles, United Kingdom
- info@cue-vapor.com
- cue-vapor.com
Brilliant products
Haven’t ordered for a while, so when they where cheaper thought I would give it a go, never fails, full of flavour, perfect product, love it
31 July 2024
Reply from Cue Vapor
We're thrilled to hear that our products continue to meet your expectations, especially after some time away! It's great to know that the flavour and quality are still delivering satisfaction. Thanks for giving us another go and sharing your positive experience. We hope to keep impressing you with our offerings!
Free pods and when I messaged them as…
Free pods and when I messaged them as it looked like I was being unsubscribed, they got back to me within 24 hours
19 July 2024
Reply from Cue Vapor
Thank you for taking the time to provide your feedback! We're glad to hear that our response time met your expectations and that the issue with your subscription was promptly addressed. We strive to provide excellent customer service and appreciate your recognition of our efforts. If there's anything more we can do for you, please let us know. We're here to help!
Reply from Cue Vapor
Thank you so much for your kind words and recommendation! We're thrilled to hear that you're pleased with our service. We look forward to continuing to provide you with excellent experiences in the future!
Reply from Cue Vapor
Thank you for your feedback! We’re glad you received your order quickly. Fast delivery is one of our top priorities, so you can stay focused on your journey to quitting smoking. We appreciate your support and welcome any suggestions to help us improve your experience even further. Happy vaping!
Reply from Cue Vapor
Thank you for your feedback! We’re delighted you found our ordering process easy and delivery quick. Our goal is to get products to you as swiftly as possible so you can stay on track with your journey to quit smoking. We’re also committed to ongoing improvements, and we regularly update our website based on customer feedback to make your experience even better. Thank you for choosing Cue Vapor!
Reply from Cue Vapor
We're thrilled to hear that you're enjoying a mess-free and leak-free experience with our product! Providing hassle-free vaping is one of our top priorities, and it's fantastic to know that we've hit the mark for you. Thank you for sharing your positive feedback, and if you ever have any questions or need further assistance, please don't hesitate to reach out to us. Happy vaping!
Regards
CUE Vapor Team
Computer froze on me & I wasn’t made…
Computer froze on me & I wasn’t made aware of my purchase until checking email address
25 March 2024
Reply from Cue Vapor
We're sorry to hear about the inconvenience you experienced. If you need any assistance or have any concerns about your purchase, please don't hesitate to contact us. We're here to help!
Regards
CUE Vapor Team
Quick delivery
8 February 2024
Reply from Cue Vapor
We're thrilled to hear that you received your order promptly! At CUE Vapor, we strive to provide fast and efficient delivery service to ensure our customers get their products in a timely manner. If you have any further feedback or questions, feel free to reach out to us. Thank you for choosing CUE Vapor!
Nothing bad to say
Nothing bad to say. Solid construction. Hassle free. With modest use, battery used one bar in a week and pods last over a week.
15 January 2024
Reply from Cue Vapor
It's fantastic to hear that you're enjoying your experience with our product! We're thrilled that you find it to be hassle-free and durable. At CUE Vapor, we strive to create products that provide long-lasting satisfaction for our customers. If you ever have any questions or need support, feel free to reach out. We're here to ensure your vaping experience remains top-notch!
First time a vaping product tastes like…
First time a vaping product tastes like real cigarette smoke. Bold Tobacco is dynamite flavour, paired with a very strong device that offers long lasting battery - never need to light up ever again!
19 January 2024
Unprompted review
Reply from Cue Vapor
We're thrilled to hear that you're enjoying our Bold Tobacco flavor and that it's giving you a taste reminiscent of real cigarette smoke. At CUE Vapor, we're dedicated to crafting flavors that satisfy our customers' cravings. It's fantastic to know that you find our device strong and long-lasting, providing you with the assurance you need to stay smoke-free. Thank you for choosing CUE Vapor, and we're here to support you on your journey to a smoke-free lifestyle!
Have been using Cue Vapor on my…
Have been using Cue Vapor on my holidays and also over the Christmas
New Year period . Still have the very occasional cigarette but find the cue Vapor definitely the best alternative to this. Particularly enjoy the Menthol and watermelon flavours . k. Shelley Finchley N3
14 December 2023
Reply from Cue Vapor
It's wonderful to hear that you've been enjoying your Cue Vapor experience during your holidays and over the Christmas New Year period! We understand that transitioning away from cigarettes can be challenging, but we're thrilled to know that Cue Vapor has been a great alternative for you. Our Menthol and Watermelon flavors are designed to provide a refreshing and satisfying vaping experience, and we're delighted that you've been enjoying them. Thank you for sharing your feedback, and we're here to support you on your journey to a smoke-free lifestyle!
Regards
CUE Vapor team
Easy order great service promp delivery
8 November 2023
Reply from Cue Vapor
Thank you for your fantastic feedback! We're thrilled to hear that your experience with CUE Vapor was marked by an easy order process, great service, and prompt delivery. Providing a seamless and efficient service is at the heart of what we do.
Your satisfaction is our priority, and your positive comments inspire us to continue delivering top-notch service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.
Best regards, CUE Vapor Team
Fast delivery as always
Fast delivery as always, with notification from Royal Mail on ETA which is helpful
6 November 2023
Reply from Cue Vapor
Dear Teresa
Thank you for sharing your experience with us! We're delighted to hear that you received your order promptly, and we appreciate you highlighting the convenience of the Royal Mail notifications on the estimated time of arrival.
Ensuring fast and reliable delivery is a priority for us, and we're glad it made your experience even more enjoyable. If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We look forward to serving you again soon.
Best regards, CUE Vapor Team
Great little vape
Great little vape, nice and mellow on intake, and It's a handy compact size for your pocket
5 October 2023
Reply from Cue Vapor
Thank you for sharing your positive thoughts! We're delighted to hear that you find our vape to be great, offering a nice and mellow intake. The compact size designed for pocket convenience is a feature we're proud of, and it's fantastic to know it suits your preferences.
Should you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to continuing to provide you with a great vaping experience.
Best regards, CUE Vapor Team
Reply from Cue Vapor
Dear Keith
Thank you for your feedback! We're pleased to hear that you find the mod great. We understand that flavor preferences can vary, and we appreciate your honesty. If you have any specific suggestions for tobacco flavors or if there's anything else we can assist you with, please feel free to share your thoughts.
We value your input and strive to meet your vaping preferences. If there's ever a chance to explore new flavors or improve your experience, we'd love to hear more from you.
Best regards, CUE Vapor Team
Great product and even better customer…
Great product and even better customer service
8 August 2023
Unprompted review
Reply from Cue Vapor
Dear Alex
Thank you for your positive feedback! We're delighted to hear that you find our product great and that our customer service exceeded your expectations. Providing excellent products and top-notch customer service is our commitment, and we're thrilled to have made a positive impact on your experience.
If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you.
Best regards, CUE Vapor Team
Reply from Cue Vapor
Dear Jayson,
Thank you for your wonderful review! We're thrilled to hear that you consider us a great company, and we're delighted that our customer service and quick delivery have met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback.
If there's anything else we can do for you or if you have additional feedback, please feel free to reach out. We look forward to serving you again and maintaining the high standards that you've come to expect from us.
Best regards, CUE Vapor Team
Quick and easy
11 June 2023
Reply from Cue Vapor
Dear Mike,
Thank you for your feedback! We're thrilled to hear that your experience with us was quick and easy. Providing a seamless and straightforward process is something we strive for, and we're glad to have met your expectations.
If there's anything else we can assist you with or if you have additional feedback, please feel free to let us know. We appreciate your support and look forward to serving you again.
Best regards, CUE Vapor Team
First thank you and I think if you…
First thank you and I think if you could make a device with lid would be much better and also if you could give a offer for a puds would be great.
21 May 2023
Reply from Cue Vapor
Dear Ali,
Thank you for your valuable feedback and suggestions! We appreciate your input. The idea of a device with a lid is intriguing, and we'll certainly take it into consideration for future product development. Your insights help us improve and innovate.
Regarding your interest in offers for pods, we love the idea! We'll explore ways to provide enticing offers on pods for our customers. Keep an eye on our multi-pod promotions, as we strive to bring you great deals to enhance your vaping experience.
If you have any more suggestions or if there's anything else we can assist you with, please feel free to reach out. We value your input and look forward to continuing to meet your expectations.
Best regards, CUE Vapor Team
Excellent service and an amazing…
Excellent service and an amazing product! The best vapes ever
23 April 2023
Reply from Cue Vapor
Afternoon Ellis
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that you're loving our vapes. As a vaping company, we're committed to providing high-quality products and excellent customer service, so it's wonderful to know that we're meeting our goals.
We're always striving to improve our offerings and provide the best possible experience for our customers, so if you have any feedback or suggestions for us, we'd love to hear it! Thanks again for your support, and we look forward to serving you again soon.
Regards
Bo
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