Cuisinart UK Reviews 

Really helpful people

Customer service was excellent with a very quick response to my query and a most satisfactory outcome. Thankyou

I've been a long-time user of Cuisinart products, and our household favourite is undoubtedly the Cuisinart Spice Grinder. It's versatile enough to handle both dry and wet ingredients with ease.

Recently, we experienced a technical issue with the grinder and reached out to Cuisinart support. Their responsiveness was impressive—they identified the problem quickly and resolved it without hassle.

What truly stood out was the ability to speak with a real person within seconds of calling. It was refreshing to bypass robotic systems and have an actual conversation with someone who understood the issue straight away.

A special thank-you to Islania for her exceptional service—helpful, efficient, and a real credit to the team.

Had problems with a product but had swift response via website and satisfactory outcome. Reliable company.

Islania and Jeanette were very helpful and they were very quick to respond my questions. I was very impressed by the customer service I received and would definitely recommend buying Cuisinart products.

Excellent after sales experience when my product incurred a fault

Bought a grill from them a few months ago. All went smoothly. The test of a company I believe is the how they deal when you have an issue. Well my grill has just failed. I contacted them via email and by the next day after supplying a few photos I have a new one winging its way to me! Absolutely fabulous service - couldn’t have asked for any better. Would definitely recommend

We have had our Cuisinart deluxe ice cream maker for a while and absolutely love it. It hadn’t been working properly last few times. Contacted customer services and Islania was brilliant. She understood the issues we were having and has replaced our ice cream maker. Top notch customer service. I would recommend Cuisinart products and Islania gets 10/10

The bowl broke and a quick email or two and a new one was on its way. Lovely staff, thanks very much.

My ice cream maker stopped working, rang to ask what was wrong and if they could help, so helpful went beyond what they you would have to do.
Could do with customer service in all retail as good as these. I would give them 10stars if possible.

Excellent service . I cannot fault anything. Our new plates arrived very. very quickly. Thank you and I would not hesitate to recommend this company.

I have a CuisineArt air fryer oven, great for my family with teenagers as they can cook all they need, pizzas, chips cookies etc without any fuss. Unfortunately it stopped working properly, so I reached out to Cuisine Art customer services under the 3 year guarantee, having long since lost my receipt. A couple of emails and a replacement is winging its way to me, not only was the customer service person very helpful, emails were responded to quickly and my issue was resolved with no fuss and nonsense. Very impressed!

Had a problem which was resolved straight away no messing. Great customer service!

My mini chopper is best thing I’ve ever bought & wouldn’t be without it!

Thanks.

I'm a big fan of the Cuisinart range, and half half a dozen products. I have actually had two minor problems with these appliances. One was probably the courier bashing the box about, and the other was a piece of plastic that broke during first usage. On both occasions Customer Services were very good. Once replacing the part, and the other, replacing the whole appliance.
So still very impressed.

Excellent customer service, professional and friendly resolving issue extremely quickly thankyou so much

Had an issue with a part I bought for the ice cream maker and issue was dealt with straight away a replacement sent immediately. Customer services were excellent

Contacted Cuisinart to report that my kettle had developed a fault was offered a new replacement kettle which arrived the following day
Excellent service and very polite

We have loved using the Cuisinart wine bottle opener and our friends get a thrill from using it when they come over for dinner. Sadly (probably from over-use) it stopped charging. I contacted the Cuisinart Support Team. Islania responded straightaway and although the charger could not be repaired, she generously offered me a discount on a new one.

I have had such a good experience with Cuisinart uk. My product arrived with a fault, and after a brief phone call with Jeanette who asked me for a small amount of additional information, the product was replaced the very next day. I would say that was excellent customer service, would I recommend this company, quite simply yes.👍

An excellent experience,couldn’t have had better interaction if I tried totally resolved my problem without any fuss whatsoever