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Cult Kits Reviews 213

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TrustScore 4.5 out of 5

4.7

Clothing Shop
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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of the products, particularly the football shirts, which often exceeded expectations and were described as authentic and special. Customers also frequently highlighted the exceptional service, noting the easy buying process, smooth communication, and professional approach. The delivery service received high marks for being fast, efficient, and well-packaged, with many appreciating the care taken in presenting the items. The company's amazing selection of unique shirts was also a significant draw, making it a recommended choice for collectors and enthusiasts. However, some people mentioned occasional issues, such as receiving a shirt that was not as advertised or experiencing longer delivery times than promised. Despite these minor concerns, the company often resolved problems efficiently, sometimes even offering bonus gift codes for the inconvenience.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality of... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the fantastic and great quality... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and smooth shipping,... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the overall... See more

Service

Consumers find service to be positive, with many reviewers describing it as super, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company to buy from for any football shirt collector or enthusiast. They have an amazing selection of European and South American shirts, as well as from other world countries. I have be... See more

Company replied

Rated 5 out of 5 stars

Bought loads of shirts from here. Only once did I receive one shirt that was not as advertised, but the process to resolve the issue was effortless. Was offered a full refund but instead I returne... See more

Company replied

Rated 5 out of 5 stars

Order a shirt that was shipped to a wrong address by Royal Mail. They returned it but most likely got lost in the process. Contacted their support team and after some time of waiting for the parcel to... See more

Company replied

Rated 5 out of 5 stars

I had some issues with additional taxes that needed to be paid. After reaching out to their help desk, Cult Kits provided me with an excellent solution. On top of that, I have recieved the products in... See more

Company replied

Company details

  1. #212 of 617 best companies in Clothing Shop
  2. #23 of 50 best companies in Football shop

Written by the company

Welcome to Cult Kits, the destination for authentic vintage football shirts, retro soccer jerseys, original match-worn kits, and rare classic football shirts from around the world. Whether you're hunting for a classic Premier League jersey, a 90s international shirt, or a throwback from your favourite club, we stock thousands of original and 100% authentic football shirts for true collectors and casual fans alike. Explore our carefully curated drops with new shirts added daily at 6PM via The Daily Drop. From iconic World Cup kits to rare club issue shirts, Cult Kits is the trusted source for vintage football fashion and nostalgia. To put it simply, Cult Kits is 'the' vintage shop for football fans to find their favourite shirts & jerseys. Just sit back and browse the collection, whilst wallowing in some nostalgia. We are trusted sellers of authentic classic football shirts from all over the world, based in Swindon, UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Could improve

Kit is of a decent quality but has many more marks than are originally visible, and also has a strange smell which has been difficult to remove in the wash

5 December 2023
Unprompted review
Cult Kits logo

Reply from Cult Kits

Hello David

Thank you for your review. We're sorry to hear that you are not entirely satisfied with your order. I'd like to assure you that we do our very best to mention all features of the shirts we list, as well as of course ensuring every pre owned item is washed to the highest standard. However, sometimes some elements in a description can be missed and the age of a shirt, even after washing can still retain some of its age-like scent. We do of course only want to ensure you're experience is a pleasant one when using Cult Kits, so please email us at info@cultkits.com to enable us to further rectify this issue with you directly.

Rated 5 out of 5 stars

Excellent

The customer service at Cult kits is amazing. It is like dealing with a local shop. They really went out of their way to help me with my online delivery and I can’t thank them enough. I will 100% shop here again! Thanks

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Great great service

Great great service. My parcel got lost by DHL, David from Cult Kits did an outstanding service. He managed to get the parcel back, send it once again and it worked. Very good communication in every step of the process.I will buy there again.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I enquired about an exchange and within a few hours David had sent me a lovely reply back - I couldn't have asked for better customer service. David was so helpful! Thank you!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Top Class Service

I have ordered a few kits from this business on multiple occasions. Their website is very accessible and easy to use. They have a wide variety of amazing football jerseys. The customer service is first class. Whenever I had a question and needed to reach out to Cult Kits; they responded right away. Definitely a joy purchasing classic kits from this great business.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Thank you David!

I had an email interaction with David who answered all my questions promptly and went out of his way to help me.

Thank you :)

Highly recommend

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I forgot to put my house number so it was returned to the UK. David from Cult Kits quickly helped me get everything right and I got my order within 3 days. Great customer service and would definetly recommend!

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy selling experience

I was selling 15 vintage football shirts. Rob at Cult Kits was very helpful and came back to me quickly with a fair price. All in all, great experience, would recommend this company to anyone looking to sell football shirts!

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Great shop, helpful staff

I absolutely love the products from Cult Kits, I’m a big fan of the bootleg tees which look and feel great.

They were also really quick and helpful when I needed to return some items. I would highly recommend.

28 July 2023
Unprompted review

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