Cupshe Reviews 24,665

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the swimwear, noting that items are well-made with good materials and often exceed expectations for the price. Many appreciate the consistent and true-to-size fit of the garments, which makes online ordering reliable, and the styles are frequently described as fashionable and flattering. Reviewers also highlight the fast delivery service, with orders often arriving sooner than expected, and commend the easy ordering process. However, some people mentioned issues with sizing, finding items to be smaller than expected or not fitting well, and a few experienced difficulties with the return process, including unrecognised order numbers or delays in receiving return labels. There were also occasional complaints about missing items in orders or a perceived decline in the quality of some clothing items compared to swimwear.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, style, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the top-notch materials and... See more

Delivery service

People report positive experiences with delivery service, often noting that parcels arrived much sooner than... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers finding the return process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought things from Cupshe for the last 3 years. I have never had a bad experience, even when I need to return something that didn't fit right. I always opt for the credit and purchase anoth... See more

Rated 5 out of 5 stars

Excellent service and great items from Cupshee. Bought 4 dresses and look forward to wearing them on holiday. All are made out of a nice light weight fabric and they don’t crease so super for packing.... See more

Rated 5 out of 5 stars

I have always loved everything from Cupshe .. bought something this time that I was unsure of (it was beautiful but didn't feel confident in it) and their return policy is awesome. Super fast help. Al... See more


Company details

  1. Clothing Shop
  2. Beach Clothing Shop
  3. Dress Shop
  4. Swimwear shop
  5. Underwear shop
  6. Ladies' clothes shop

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

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Asks customers to review

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Rated 1 out of 5 stars

Regret making my first ever order from Cupshe

So disappointed that only a couple of weeks after placing my first ever order with Cupshe for a cute leopard print bikini, it turns out they’re a racist company. It’s disappointing but not surprising the way racists even in professional settings have been emboldened by the current U.S. administration. But I just can’t support a business who will take my money and then say they don’t want people who look like me in their product.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy return process

Easy return process, well compensated.
I did not have a hard time at all returning a product I did not like.
I can confidentally buy from Cupshe anytime

31 May 2026
Rated 5 out of 5 stars

Great customer service

I had a wonderful experience with Cupshe. The quality of the swimwear exceeded my expectations, especially for the price. The fit was true to size, the fabric felt comfortable and well-made, and the styles looked just as beautiful in person as they did online.

The ordering process was simple, shipping was smooth, and everything arrived exactly as expected. I also appreciate the variety of styles available for different body types and ages, making it easy to find something flattering and comfortable.

Overall, Cupshe offers great value, stylish designs, and a reliable shopping experience. I would definitely order from them again and highly recommend them to anyone looking for fashionable and affordable swimwear.

31 May 2026
Rated 1 out of 5 stars

Racist brand.

Not only is the quality incredibly poor, they are a very racist company and have outright refused to work with black people. Disgusting company.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Gorgeous bikini

The ordering experience was fine and also contacting cupshe was ok, not brilliant but ok. The parcel arrived much sooner than I was told so I was really happy and the bikini is gorgeous 👍

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality, poor sizing. Go to shein, its better quality (still poor quality) and value for money because its just rubbish.
The fact that they requested more details from me to verify my low review or it would be removed makes me wonder how many of the negative reviews don't get through. I know they have issues with black people so I wonder if that is it.

13 May 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Dear India Elvin, thank you for sharing your feedback. We are sorry to hear that you were disappointed with both the quality and sizing of the item you received.

We would like to assure you that quality is one of our top priorities. All of our products are carefully selected and undergo quality inspections before being shipped. We continuously monitor customer feedback and work closely with our suppliers to maintain and improve our product standards. While we understand that individual expectations and preferences may vary, we strive to provide products that offer both style and value to our customers.

Regarding sizing, we understand that finding the right fit when shopping online can sometimes be difficult. Different styles, fabrics, and cuts may fit differently depending on individual body shapes and personal preferences. To help customers make informed purchasing decisions, we provide detailed size charts and product measurements on each product page. We also encourage customers to contact our customer service team for personalized sizing assistance before placing an order.

We take all customer feedback seriously and are always looking for ways to improve both our products and our shopping experience. We would appreciate the opportunity to better understand the specific issues you encountered so that we can investigate them further.

Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your order information, we would highly appreciate it. Looking forward to your response.

Rated 5 out of 5 stars

orders come in a timely fashion!!!

orders come in a timely fashion!!!
I had some questions from support and they are prompt in responding. If you do have a return it is easy! Quality of the 5 suits I purchased are top notch without the price point.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality, annoying returns procedure.

Ordered 2 items when they arrived the material looked cheap and both items a dress and jumpsuit were a poor fit, so decided to return. What a complete rigmarole!! Return process is long winded and tricky. Avoid Cupshe unless you have lots of time and patience.

5 June 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Dear Rebecca, thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

Regarding the quality and fit of the items, we would like to assure you that all of our products undergo careful quality checks before shipment. We source materials from trusted suppliers and continuously work with our manufacturers to maintain consistent standards. We understand that fit and material preference can vary depending on individual body shapes and expectations. To help customers make the best choice, we provide detailed size charts and product measurements on each product page, and our customer service team is always available to offer personalized guidance when needed.

As for the return process, to meet the different needs of our customers, we offer several options to help with returns or exchanges. We sincerely apologize if the process felt long or complicated. Please know that we are constantly working to optimize our return procedures to make them smoother and more convenient for our customers.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

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