We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blan... See more
Company replied
I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was a... See more
Company replied
Finding the right carer for a loved one can be a minefield. A friend recommended Curam Care as my mum needed some help and support at short notice. The service provided is speedy and efficient and res... See more
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Company details
- #11 of 15 best companies in Home Help
- #12 of 16 best companies in Emergency care service
- #25 of 27 best companies in Home Care Service
- #7 of 8 best companies in Home help service agency
- #26 of 34 best companies in Mental Health Services
- #19 of 21 best companies in Aged Care
Written by the company
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Written by the company
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contact info
18 Ashwin St, Dalston, , E8 3DL, London, United Kingdom
- 01387 730766
- info@curamcare.com
- curamcare.com
4.5
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Thoughtful
I sent message to Angella C if she was available for Care Health on which she messaged me back in Curam Care Website ( App) she could not as she has a full time client and also phoned me as well to confirm this. I was surprised she phoned me as well.
25 June 2025
Unprompted review
Reply from Curam
Dear Neil,
Many thanks for your 5-star review. We are glad to hear that you had a good experience with Curam.
If you even need further assistance, please let us know.
Best wishes,
Sofia - Assistant Manager
Curam is always improving and updating…
Curam is always improving and updating their app.
Easy to use and in any doubt, customer service will soon get back to you.
I already used Curam several times when in need and never had any issues.
3 June 2025
Unprompted review
Reply from Curam
Hi Gabriela,
Thank you for your lovely review!
We're so pleased to hear that you've found the Curam App easy to use and that our Curam Support Team has been helpful when needed. It’s great to know you've returned to us several times and had a smooth experience each time.
We really appreciate your support as we keep improving the platform.
Best wishes,
Sofia - Assistant Manager
Brilliant company with brilliant tech
Brilliant company with brilliant tech - searched and found a carer in real time! It's the future!
5 June 2025
Unprompted review
Reply from Curam
Hi Lilou et Loic,
Many thanks for taking time to write this brilliant review.
We are so happy to hear that you had a positive experience using Curam.
Please feel free to contact us anytime should you require any assistance.
Best wishes,
Sofia - Assistant Manager
We were looking for care for my mum
We were looking for care for my mum, (who lives in a remote area which I found a challenge). we looked at several care agencies and the set up just didn't feel right for several reasons. Then I came across curam. It was all new to me, I put out a post and had several responses, we were able to get to know the carers, meet and talk to them about mums needs in order to find a good personality match for mum. We are so happy with our carer, she has been amazing and has become part of our family. Curam is a brilliant way to find carers, highly recommended
5 June 2025
Unprompted review
Reply from Curam
Hi Anna,
Thank you so much for your kind words and thoughtful review.
We are truly glad to hear that you had such a positive experience using Curam to find care for your mum, especially given the challenges of her remote location. It's wonderful that you were able to connect with carers, take the time to find the right fit, and ultimately welcome someone so special into your family. Supporting families in finding compassionate, reliable care is exactly what we strive for at Curam.
Thank you again for recommending us—it means a lot! Should you ever need assistance please feel free to contact us.
Best wishes,
Sofia - Assistant Manager
Unprofessional carers and non-existent customer support
I had a poor experience with Curam Care. Be aware, that they take no responsibility for the work of the carers. Despite you are paying them, they claim to be an introductory company and in case issue arise they will give no support. I went to Curam hoping to find a reliable carer during my respite holiday. I was let down by two carers few days before my departure with no explanation. The next carer I hired charged me extra for costs beyond our agreement on top of highly expensive rates. My holiday became instantly a nightmare, having to call Citizen Advise for legal help and collecting evidence of the unlawful money requests. If you want peace of mind, I recommend using a care agency instead. If something goes wrong, you will have to deal with it by your own.
29 May 2025
Unprompted review
Reply from Curam
Hi Daniela,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.
Please be assured that we have a dedicated customer support team available to assist you. You can reach us on 01387 730766 or via email at client@curamcare.com. For queries specifically related to live-in care, our specialist team can be contacted on 01865 819 038 or at livein@curam.io. Both teams are here to support you with any concerns or questions.
The contractual agreement exists directly between you the client and the self-employed Care Professional. It is a mutually agreed contract between you and your chosen Care Professional.
The agreement allows you the client and the Care Professional to specify the Services to be provided, any Health Procedures if they are required and any Special items if required.
Curam is not party to, nor does it specify the service items in any Service Agreement. The responsibility for the care to be provided and the arrangement for providing it is between the client and the care professional.
While we are not a party to any agreement, we are always here to offer guidance and support where needed.
Based on our understanding, the live-in Curam Care Professional you engaged was unable to take breaks outside the home and was required to assist the care recipient multiple times throughout the night. As a result, she was working significantly beyond the standard expectation of 12 hours per day with a 2-hour break. In such circumstances, Care Professionals are entitled to request additional compensation to reflect the extended hours and intensity of care provided.
We value your feedback, as it plays an important role in helping us improve the services we provide. If there's anything further we can assist with or clarify, please don’t hesitate to get in touch.
Best wishes,
The Curam Team
Happy and positive
I have used Curam as my platform to advertise being a self employed carer. The fact I get to pick who I work with and where I work means I am in control.
All clients I have been fortunate to work with have all been so nice and their families very welcoming. I have done daily care, overnight care and live in care. All have been positive experiences.
I had the privilege of accompanying a client on a 5 day Norwegian Fjords Cruise. That was amazing.
Best decision I ever made was to advertise via Curam.
Would definitely recommend using their platform.
19 May 2025
Unprompted review
Reply from Curam
Hi Pauline,
Thank you for sharing your wonderful experience!
We are so pleased to hear how Curam has helped you take control of your work as a self-employed carer and connect with such kind and welcoming clients and families. It’s inspiring to hear about the variety of care you’ve provided—and what an incredible opportunity to accompany a client on a Norwegian Fjords cruise! Stories like yours highlight the meaningful impact of flexible, person-centered care.
We're truly grateful to have you on the platform and appreciate your heartfelt recommendation.
Best wishes,
Sofia - Assistant Manager
I’ve been using the Curam app since December 2024
I’ve been using the Curam app since December 2024. I’m very excited to use it, because you can control your schedule when and where to work, you can manage your time. They posted various clients.
Thanks Curam care.
I love my app.
19 December 2024
Unprompted review
Reply from Curam
Hi Gusmelia,
Thank you so much for your lovely review!
We are delighted to hear that you're enjoying the flexibility and freedom that the Curam App offers. Being able to manage your own schedule and connect with a variety of clients is exactly what we aim to support. We are happy that you love the app—and we love having you as part of the Curam community.
Best wishes,
Sofia - Assistant Manager
Reply from Curam
Hi John,
Many thanks for your 5-star review. This means a lot to us.
We are very happy to hear that you had a positive experience using Curam.
Please feel free to reach out should you need assistance.
Best wishes,
Sofia - Assistant Manager
Really efficient service
Really efficient service. All the carers I contacted responded really quickly and proved to be very reliable and professional. I really like the ease of use of the website, how to make payments and the messaging facilitiy. A great way to find a carer in the local area. Highly recommend.
13 May 2025
Unprompted review
Reply from Curam
Hi Mary,
Thank you for your wonderful feedback!
We're so pleased to hear that you found the service efficient and that the carers you connected with were responsive, reliable, and professional. It's great to know that the website’s ease of use, payment process, and messaging feature made your experience smooth and convenient.
Your recommendation means a lot to us—thank you for choosing Curam to find care in your local area!
Best wishes,
Sofia - Assistant Manager
I met wonderful and amazing clients…
I met wonderful and amazing clients through this platform. Curam makes you feel comfortable, their support and communication is outstanding. I will recommend this platform to all my friends and family
13 May 2025
Unprompted review
Reply from Curam
Hi Mathini,
Thank you so much for your kind words! We are very happy to hear that you've had such a positive experience connecting with clients through Curam. It's great to know that our support and communication made you feel comfortable—that's exactly what we aim for.
We truly appreciate your review and are grateful to have you as part of the Curam community!
Best wishes,
Sofia - Assistant Manager
Great Team and support throughout the…
Great Team and support throughout the process and clear instructions.
1 May 2025
Unprompted review
Reply from Curam
Hi there Tshepiso,
Many thanks for leaving a wonderful review. We are very happy to hear that you had a good experience using Curam.
Please feel free to contact us anytime if you need any further assistance. Welcome to our Carer Community!
Best wishes,
Sofia - Assistant Manager
Best platform ever
I met wonderful and amazing clients through this platform. Curam makes you feel comfortable, their support and communication is outstanding. I will recommend this platform to all my friends
16 April 2025
Unprompted review
Reply from Curam
Hey there Lesego,
Many thanks for leaving this wonderful 5-star review!
We are happy that you've had such a positive experience on Curam and that you've connected with amazing clients through the platform.
Our team works hard to ensure our carers feel supported and valued, so your feedback truly means a lot to us. We're grateful for your recommendation and please feel free to reach out should you need any further assistance.
Best wishes,
Sofia - Assistant Manager
Great Facility
We were able to find excellent carers with great ease
19 December 2024
Unprompted review
Reply from Curam
Hi there,
Many thanks for leaving us this 5 star review. We are glad that you have found excellent carers.
Please let us know if you ever need any further assistance.
Best wishes,
Sofia - Assistant Manager
Awful platform!!! harrased and made to feel small
Awful platform! once you secure a message or job with the client Curam are literally harrassing you to the limit! whatsapp, texts calls emails! fees they take are ridiculous for what they provide! and also threats of action if you leave! there is limited jobs in the area of choice and clients never get back to you! avoid at all costs!
6 November 2024
Unprompted review
Reply from Curam
Hi there,
We have requested more information via Trustpilot so we can investigate this further, alternatively please email us at carer@curamcare.com. Our Care Professional fee is the lowest in the care sector at 15% . We do follow up with you for safeguarding purposes. We understand Care Professionals are working elsewhere and can leave the platform whenever they wish.
Best wishes,
Eve- Marketing Manager.
My approval meeting was great
My approval meeting was great. A friendly lady gave a detailed explanation of how the system works and answered all my questions thoroughly. With the information I have, I am now confident in applying for my first client and more.
21 March 2025
Unprompted review
Reply from Curam
Hi there,
Thank you so much for your kind review! We are very happy to hear that your approval meeting went well and that you found the explanation helpful. It's wonderful to know that you are feeling confident and ready to take the next steps.
Welcome to our Care Professional Community and best of luck. Please let us know if you need any further assistance.
Best wishes,
Sofia - Assistant Manager
Curam makes life easy for both…
Curam makes life easy for both potential clients and carers. As a Carer I have a wide range of jobs available that I can view at my fingertip on the Curam app and apply. The Curam app is seamless and provides everything that is needed to engage with clients and vice versa.
20 March 2025
Unprompted review
Reply from Curam
Hi Tokunbo,
Thank you for sharing your experience with Curam and for your review!
It’s great to know that you find the range of jobs accessible and the app easy to use. We are committed to making connections as smooth and efficient as possible, and your feedback is truly appreciated.
Best of luck and welcome to our Care Professional Community. Please feel free to reach out should you need any help!
Best wishes,
Sofia - Assistant Manager
Great Care providers and pleasure to…
Great Care providers and pleasure to work for.
19 March 2025
Unprompted review
Reply from Curam
Hi Louise,
Thank you so much for your kind words and for leaving us a review! We are very happy to hear that you’ve had a positive experience with Curam.
Please feel free to contact us should you need any further assistance.
Best of luck and best wishes,
Sofia - Assistant Manager
Happy with the experience I had with…
Happy with the experience I had with Karen very attentive and helpful.
10 March 2025
Unprompted review
Reply from Curam
Hi Noma,
Many thanks for taking time to write this review.
We are so glad to hear that you had a positive experience with Karen. We'll be sure to pass along your kind words to her—she’ll be happy to know she made such an impact.
We truly appreciate your feedback. Please don't hesitate to contact us should you need any assistance in the future.
Welcome to our Care Professional Community.
Best wishes,
Sofia - Assistant Manager
Applications quick and easy
Application online is easy and straightforward. Booking appointments and interviews with amazing staff. Suggested by a friend so grateful to be part of the team soon.
3 March 2025
Unprompted review
Reply from Curam
Hi Maria,
Thank you so much for your kind words!
We are happy to hear that you found the application process quick and easy, and that our team made booking appointments and interviews an easy experience. It's always great to hear positive feedback and we are excited to welcome you to our Care Professional Community soon.
Best wishes,
Sofia - Assistant Manager
Well Curam are professional and make…
Well Curam are professional and make sure all the relevant information is in place. Really helpful and very nice to talk too as well. Thank you Curam looking forward to working with you. 😄
25 February 2025
Unprompted review
Reply from Curam
Hi Maria,
Thank you so much for your feedback!
We are glad to hear that you found Curam professional and helpful. It's always our goal to provide the best service.
Please feel free to contact us anytime should you require any assistance.
Welcome to our Care Professional Community.
Best wishes,
Eve - Marketing Manager
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