Curate Health Reviews 

17,502
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 3,888 reviews, reviewers had a great experience with this company. Customers frequently praise the straightforward ordering process, noting that answering initial questions, completing medical checks, and managing prescription renewals is exceptionally simple and efficient. Many consumers also point out the extremely helpful support team, professional medical guidance, and consistently fast delivery of well-packaged products. Some reviewers were not happy with dispatch delays, mentioning extended waiting times and a complete lack of timely updates regarding their pending orders. A few other people also felt that having to actively chase customer service for tracking information and missing scheduled delivery dates caused significant frustration.

What people talk about most

Service

People report positive experiences with service, highlighting fast ordering, efficient medical checks, and... See more

Order

Customers had ambiguous experiences with order processing, reflecting a high level of disagreement. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive quickly, on... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a division in consumer experiences.... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied

Rated 5 out of 5 stars

Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in y... See more

Company replied


Company details

  1. #39 of 42 best companies in Health consultant
  2. #6 of 6 best companies in Fertility Doctor
  3. #27 of 28 best companies in Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18k reviews

5-star
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1-star

Asks customers to review

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3.9

All reviews

(17,502)

2,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional easly contacted when issues arise, these are are quickly sorted. I have been with this company for many months and have yet to find fault I would recommend them without fail

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that you've had such a positive experience with us over many months! It's wonderful to know that you find our team professional and that any issues are quickly resolved. We truly appreciate your strong recommendation.

Best,

The Curate Health Team

Rated 5 out of 5 stars

It’s helped me so much

It’s helped me so much, I’m full, more energy, so simple to use I love myself again, Just pricing is a lot , just hoping it don’t go higher in price again

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear our product has positively impacted your energy and well-being! We appreciate your feedback regarding pricing and assure you we always strive to offer the best value. Thank you for your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Good Company to deal with although do…

Good Company to deal with although do seem to make it hard work to re-order. Having said this it does make sense but the good honest people always penalised by the not so honest sorts.
Delivery service can be a minefield but well packaged and not Curates fault just delivery guys being over dramatic especially since delivery is monthly!
Only seems to be recent months. Who knows 🤷‍♀️🤔
Wouldn’t use any other Company. 5 stars from me for Curate

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We truly appreciate you taking the time to share your feedback and for your continued loyalty. We understand your points regarding the re-ordering process and the recent delivery experiences, and we are always looking for ways to improve these aspects for our valued customers. We are so pleased to hear that you wouldn't use any other company and that you've given us 5 stars! Your kind words mean a lot to us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

It helps me lose weight without no…

It helps me lose weight without no symptoms or side effects

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our product is helping you achieve your weight loss goals without any issues. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy to order fast delivery

Easy to order fast delivery

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your ordering process was easy and that you received your delivery quickly. Thank you for sharing your positive experience with us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Good communication

Very helpful personal, good communication. Thank you.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are glad to hear that our team provided you with helpful and communicative service. Thank you for your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

We truly appreciate your kind words! It's wonderful to know that we consistently provide you with great service. Thank you for your continued support.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Love it

Love it, worked really good
for me. Will definitely recommend it to others

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our product worked well for you! We truly appreciate you recommending it to others.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great no fuss

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Smooth order process & quick delivery.

Smooth order process & quick delivery.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are happy to hear that your ordering process was smooth and that you experienced quick delivery! We truly appreciate your positive feedback.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Every time I order from Curate

Every time I order from Curate, I have issues and hold ups. The last pen I recieved broke with 3 injections still to go

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We're sorry to hear you were disappointed with your experience.

We've checked our records and can't see that the issue with the pen was reported to us. Had we been made aware at the time, we would have investigated it as quickly as possible. We always encourage patients to contact us as soon as possible if they experience any problems so we can help promptly. We appreciate your feedback.


Best,

The Curate Health Team

Rated 5 out of 5 stars

Very easy to reorder

Very easy to reorder
Was well informed at every stage of my goods to be delivered

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that reordering was easy and that our communication about your delivery was helpful. Thank you for sharing your positive experience!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Brilliant straight forward service and…

Brilliant straight forward service and smooth deliver

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you experienced brilliant, straightforward service and smooth delivery. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always a great experience

Have used Curate quite a few times over the past 2 years and can’t fault them. Website is easy to use, staff are friendly and helpful. Had one issue previously (more so DPD at fault) however customer services quickly rectified the issue and ensured the product received prompting. Highly recommend

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experiences with us over the past two years! It's wonderful to know that you find our website easy to use and our staff friendly and helpful. We're especially pleased that our customer service team was able to quickly resolve the issue you encountered, ensuring your product arrived promptly. Thank you for your high recommendation!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always good service from staff when…

Always good service from staff when required.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you always receive good service from our staff. Thank you for taking the time to share your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

They were very professional very…

They were very professional very curtious

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear our team was professional and courteous. Thank you for sharing your positive feedback with us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always prompt and good prices

Always prompt and good prices

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy you found our service prompt and our prices good! We truly appreciate you taking the time to share your positive feedback with us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Brilliant service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very quick service

Very quick service, highly recommend

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so glad to hear you experienced quick service and that you highly recommend us! We truly appreciate your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Fast efficient service from ordering to…

Fast efficient service from ordering to delivery.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you experienced fast and efficient service from ordering to delivery. We truly appreciate your positive feedback!

Best,

The Curate Health Team

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