Everything was great and after 4 months, I was apparently a new customer and had to have the review etc, which took ages to be approved and then nearly 2 weeks for the delu
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Review summary
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Reviews shaping this summary
e have a lot of problems downloading a current picture as it won't let me use a photo from the computer i has to betaken at the time of ordering and my wife works, so has to be done at weekends. Pay... See more
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Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more
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I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more
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Company details
- #38 of 41 best companies in Health consultant
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Written by the company
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Contact info
United Kingdom
- support@curatehealth.co.uk
- curatehealth.co.uk
3.9
Great
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Curate Health
Hi,
We're happy that placing your order is always easy and that we deliver on time. We appreciate your positive feedback very much!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We are so glad to hear that our delivery was on time and that we provided attentive care. We appreciate your kind words.
Best,
The Curate Health Team
Mrs Lorr J
Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in your weight loss journey. You can contact them in so many ways and they return your call straight away to put your mind at rest with any questions about your products your purchased. I also appreciate the extra mile they go out there way to help you keep up with the cost of your medication (My Mounjaro cost) the £30 off my Mounjaro each month.
20 July 2026
Reply from Curate Health
Hi,
We are glad to hear about your positive experience with us! It truly brightens our day to know that our commitment to supporting your weight loss journey, and providing prompt assistance, is making a difference. We are especially pleased that our efforts to help with medication costs, like your Mounjaro, are appreciated. Thank you for recognizing our dedication to your well-being.
Best,
The Curate Health Team
Poor service
I tried to re-order but it turned me down. I tried to contact them through the links provided and the emails bounced back. I tried to call them, no one answered then they hung up on me. All in all not great.
17 July 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We're sorry to hear about your experience.
Some of our automated emails are sent from a no-reply email address, so replies to these messages will not be received. However, if you need to contact us, you can do so via the support ticket system on our website or through our WhatsApp service, both of which are monitored by our team.
We're sorry to hear you had difficulty reaching us by phone and appreciate you bringing this to our attention.
If you still require assistance with your order or would like us to look into why your reorder was declined, please get in touch via our website or WhatsApp and we'll be happy to help.
Best,
The Curate Health Team
Very happy with my Order fast and…
Very happy with my Order fast and efficient had no problems would recommend
17 July 2026
Reply from Curate Health
Hi,
We're so pleased to hear that your order was fast and efficient and that you had no problems. We appreciate you taking the time to share your positive experience!
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Only just started the jab today but the…have been very helpful
Only just started the jab today but the texts emails have br
17 July 2026
Reply from Curate Health
Hi,
We appreciate you taking the time to share your initial thoughts. We are glad to hear the communication has been helpful.
Best,
The Curate Health Team
Easy questionnaire to complete
Easy questionnaire to complete, prompt reply, fast delivery. Can i have a good discount on my next order please?
17 July 2026
Reply from Curate Health
Hi,
We're so happy to hear that our questionnaire was easy to complete, and that you experienced a prompt reply and fast delivery. Thank you for your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy to hear that your order was processed and delivered so quickly! Thank you for your positive feedback, we truly appreciate it.
Best,
The Curate Health Team
The prices of monjaro are to high
17 July 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We understand that the cost of treatment is an important consideration and appreciate your concerns.
We work hard to keep our prices as competitive as possible while continuing to provide a safe, regulated service. The cost of medication is largely determined by the manufacturers and wider supply chain, rather than by us directly.
We appreciate you taking the time to share your thoughts and will continue to review our pricing wherever possible.
Best,
The Curate Health Team
Parcel arrived on time as expected
Parcel arrived on time as expected. No issues. Happy with packaging
20 July 2026
Reply from Curate Health
Hi,
We're happy to hear your parcel arrived on time and that you were pleased with our packaging! Thank you for your kind words.
Best,
The Curate Health Team
I can’t fault them great customer…
I can’t fault them great customer service, I’ve never had a problem. I’ve been order off them for a year and a half they are hreat
17 July 2026
Reply from Curate Health
Hi,
We are glad to hear that you've consistently had such a positive experience with us over the past year and a half. Your kind words about our customer service mean a lot to us. Thank you for your feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're delighted to hear that your ordering process was straightforward and that you experienced fast delivery. We appreciate your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're pleased to hear that your order was processed quickly and that we kept you updated throughout the entire process. Thank you for your positive feedback!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're delighted to hear that your experience with us was straightforward and positive. Thank you for taking the time to share your feedback!
Best,
The Curate Health Team
The response to my query was dealt with…
The response to my query was dealt with fast and efficiently. No complaints.
17 July 2026
Reply from Curate Health
Hi,
We are so pleased to hear that we handled your query quickly and effectively. We appreciate your positive feedback!
Best,
The Curate Health Team
Great but not helpful with failed delivery and having to pay £260 again
Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount would have been appreciated.
8 July 2026
Reply from Curate Health
Hi,
Thank you for your feedback. We're sorry to hear about your delivery experience and understand how frustrating this must have been.
While we work hard to ensure orders are dispatched promptly, deliveries are carried out by our courier partner. As outlined in our terms and conditions, customers are responsible for ensuring someone is available to receive the parcel or for updating their delivery preferences directly with the courier if needed.
We appreciate that this situation was disappointing, and we'll continue working with our delivery partners to provide the best possible service. Thank you for sharing your experience.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
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