Curchods Estate Agents - Cranleigh Reviews 12

A big thank you to Neil and the staff at the Cranleigh office for recently selling my parents’ home. Great communication throughout and sound advice given. I wouldn’t hesitate to recommend.

The team at Curchods stuck at it through a difficult period for house sales and kept us encouraged.
Once the offer was received they took full control of the intra party communications and kept us informed all the way through.
Many thanks to the whole team.

Great experience purchasing a house with Garry and the team at Cranleigh. They we excellent at keeping the process moving forwards and keeping us well informed. Nothing was too much trouble for them. Would high recommend!

Highly recommended. 5* experience. Top estate agents !
Helpful and fully supported at all stages of the sale.
All the staff were knowledgeable and guided us throughout the process.
Garry was our direct link and what a star! Personable and supportive.
We were kept regularly informed of the sale progress.
We sold the house in just a few weeks !!
L&C (Cranleigh)

I am writing this review as a buyer of a property that Curchods were the Agents for the seller. My main contact with Curchods was Dawn Proudfoot and I cannot praise Dawn enough for her prompt and courteous attention to all my many enquiries about the property. In these types of transactions the path to Exchange and Completion can be bumpy and during these episodes Dawn was a calming influence and set about solving the issues in a confident and inspiring manner. In trying sum up if I was selling I would not hesitate to invite Curchods to act as my Agent.

Curchods in Cranleigh offered us a fantastic service. The whole team were extremely helpful and kept us updated throughout the whole sale to completion journey. We had a few ups and downs with the legal process on our journey but Curchods worked extremely hard, on our behalf to keep things on track. A big thanks to Clive, Neil, Gary, Dawn and Rachel for the great service

The Cranleigh team were brilliant and had to work very hard selling my parents house in the current market. Great communication and very professional staff. Would highly recommend.

The whole team have been brilliant all the way through but a special mention fot Gary who has been incredibly supportive patient and very diligent as our chain was large and had several issues along the way but Gary followed it through and always kept us updated which is all you want really. Well done.

My wife worked for many years with the old agency - Burns & Webber in Cranleigh so when we were looking to use an agent to sell one of our investment properties we looked to the re branded office in Cranleigh - Curchods. Clive came out and valued the property and we agreed a price. Even though their minimum fee was higher % fee than we had been quoted by other agents, we decided to go with them thinking that the service would be 'as good as it was before' working on the understanding that you get what you pay for. Well, we had 2 viewings and 2 offers. All sounded good until Neil took over and then it all went down hill from there and the whole experience started to become very painful. We had to chase for updates and the buyers were First time buyers so were no 'house purchase savvy' not their fault everyone has to start somewhere. I'm a mortgage broker so have held many a FTB hand through the buying process - something Neil doesn't seem understand it would appear, he kept asking them questions rather than going direct to their solicitor. At one point it ended with me telling Neil what he should be doing - is this what we were paying for??? Then after Neil got side lined Garry took over - a little better but still not dynamic or impressive. Even our solicitor had to chase them for information. So overall, WILL never use them again or recommend. I would of thought because both myself and my wife were 'in the game' that they would of done a really good job - however, I guess this is how they treat their normal client's. Use them at your own peril and if you are soo chilled that you are almost asleep and you won't notice the level of service that they provide. Good Luck with your sale or purchase - you'll need it!

Very helpful, have recently sold through Curchods and have previously bought from another branch, highly recommend Neil and the team

We recently sold our house via Chuchods in Cranleigh. They got buyers, I guess most do but it was the effort after we'd agreed a sale to get it over the line. Great job and very unusual in my experience. Thanks again Garry.

Very professional team led by Clive and Garry who steered the process from valuation through to exchange via a complicated and sometimes frustrating conveyance. Accurate valuation, high quality presentation of our home, excellent solicitor recommendation and regular and comprehensive communication at all times. I would not hesitate to recommend the Curchods Cranleigh team.