Curchods Estate Agents - Esher Reviews 9

They say selling a house is one of the most stressful things that you will do, they are not wrong but what they don’t tell you is if you get the right people to help you do it then it’s a lot easier even when things get very very tough. Curchods Esher are undoubtedly the right people infact one could say they might well be the best. They sold our family home with all of its memories with professionalism and care navigating some difficult circumstances and dealing with lots of emotion. We dealt with Laura who was just amazing, it was a difficult process but my word she handled it with aplomb she didn’t just do her job well she did it with so much kindness and compassion a truly wonderful person and a really good agent too!

Curchods have been great to deal with. They have been professional, friendly and have excellent communication.

I wanted to rate this higher, but the experience didn’t meet the expectations set at the start. I chose Curchods because the initial introduction was very professional, and I felt confident in their service, they were all lovely people. However, when complications arose in our chain, they were not managed well, and communication broke down to the point where all buyers were communicating directly with each other in the end to warrant the agents redundant and we questioned having to pay such a sum to them. Still am.

At the beginning, I even found myself managing the photographers on the day, directing how the photos should look and which ones to use for the listing. Throughout the process, their expertise didn’t come through, and the approach began to feel lazy. I even sold in one day without a huge amount of effort required from them.

When I raised my concerns, I was passed to a senior team member who did keep me updated, which I appreciated. But on moving day, all I received was a call to say congratulations, with nothing further or since. Overall, the service didn’t enhance the experience and wasn’t managed as well as I had expected from a company with a good reputation and when you are paying a big fee. I just don't feel you get your money worth from an agent when you are having to do the job.

Professional and seamless service from Alice and the team in Esher. Thanks again Alice!

The staff were efficient and polite at all times. When I rang them for any information they always seemed very on the ball, knew who I was and what I was selling, quickly updated me, or phoned buyer's solicitors, or the buyer promptly to check up on the facts etc.
They also worked closely with my solicitors, who were excellent, to move things along.
I was also impressed when my 1st 'buyer', after a protracted period, proved to be beyond unrelisble and was eventually politely informed that Curchods would not be able to help her with any property viewings.

Highly recommend Curchods, Ben was amazing from start to finish, professional, knowledgeable, helpful and respectful of our wishes. Gillian was an absolute pleasure and the whole team were great.

We were very pleased with Ben, Cody and the team in selling our house.
The whole team is very professional, helpful and kept us fully upto date with thoughts of potential buyers .
We would definitely recommend Curchods.
Mike & Anstice

Friendly and helpful at all times. Sold quickly after five good offers.

We highly recommend Curchods whilst selling our beloved Mum's house in Esher. The staff were incredibly helpful and always communicative at all times. We had excellent support and guidance from Cody...who went out of her way to make the lengthy process as smooth as
possible.A huge thankyou to all the staff there ! We have now completed and would definitely use Curchods if needed in the future.