What made my purchase memorable? It is the fact that the customer service I received even though I had a slight issue with my order was excellent. I will definitely recommend Curien and their variou... See more
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I saw Curien. N2 Neuron on several YouTube channels of respected technicians. Got tele# from website, talked personally with Joshua Carton. Great rep, responded to questions I had in a PROMPT manner!... See more
Company replied
Just Received Product! Reviews From Diagnostic Network Are Excellent. If Tool Does Everything It Says It Does Will Be Money Well Spent. Only Thing I Didn't Expect Was Them Sending It Through UPS Whic... See more
Company replied
I found the meter worked well and easy to read. when testing remote areas and when drive testing to get reading that you can't get from a computer connected. That intermittent problem can be seen... See more
Company details
Written by the company
The Industry's 1st Smart-meters, Smart-scope providing actionable intelligence rather than just numbers. guiding you through basic circuit testing to advanced sensor tests, diagnostic processes and procedures. Coupled with the industry's best training and continued education.
Contact info
445 w 7th st. ste c, 90731, San Pedro, United States
- 8003811821
- support@curienllc.com
- curienllc.com
4.3
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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How a great company and product can make them and the user Successful
Excellent product functionality. Product warranty support is excellent. Diagnostic use classes and learning teaching center on a level I have yet to experience anywhere else.
Great company and product and the incredible depth of knowledge and commitment of employees are why I will continue to support this company and products.
14 March 2024
Just Received Product
Just Received Product! Reviews From Diagnostic Network Are Excellent. If Tool Does Everything It Says It Does Will Be Money Well Spent. Only Thing I Didn't Expect Was Them Sending It Through UPS Which Charged Brokerage Fee Of $107.00 Which Is Ridiculous. Website Charged Us Shipping Of $24.50 And Expected To Pay HST Duties At Border Crossing But Did Not Expect $107.00 Custom Brokerage Fee. Very Disappointed . Supplier Should Explain And Give Shipping Options . Brokerage Fee Of $107.00 On A $400.00 Tool Is A Joke.
26 February 2024
Reply from Curien LLC.
William, We are grateful that you received the tool and that it was what you expected. When it comes to the duties and fees we are terribly sorry about this, but we had no idea. You are the first international customer that has been charged with anything. As far as those fees go, it has to do with your country's laws and we are not privy to that information ahead of time. In order to try and make it better for you, I would be more than happy to offer you a substantial discount on anything from our website and we can coordinate to ensure you are taken care of before shipping. Please do feel free to call or email any time!
The N2 looks like a great tool i am not…
The N2 looks like a great tool i am not a professional auto technician I am DIY so I don't have time to spend time with the tool like a pro but I am trying to learn it it seems like a great tool to have in your tool chest
4 January 2024
On of the best multimeters on market…
On of the best multimeters on market the only 1 i will use
29 December 2023
It is interesting tool
It is interesting tool. I can see it making testing electrical circuits easier and faster.
30 December 2023
Reply from Curien LLC.
Thanks so much for your review! let us know if you need anything!
Reply from Curien LLC.
Kyle, this was obviously an accident. I have processed for you to get the missing fuse pair, however you could have emailed or called rather than leave a 1 star review. My cellphone number is 562.217.3974 you can always text or call me directly. I suggest text as I can quickly respond to those if I am in a meeting.
Update: Thank you for your call today. I am glad you received the second set of fuses.
Prompt ship and replacement tool arrived
29 November 2023
Reply from Curien LLC.
Thanks so much for your review! let us know if you need anything!
Very helpful
Very helpful. Very supportive. Quick responses. Very intriguing product. Thoroughly enjoying the experience
14 November 2023
Reply from Curien LLC.
Thanks so much for your review! let us know if you need anything!
Reply from Curien LLC.
Thanks so much for your review! let us know if you need anything!
Placed order 7 days ago and haven’t…
Placed order 7 days ago and haven’t received anything yet, not even an email saying it shipped. Order number 10442 with priority shipping.
20 October 2023
Reply from Curien LLC.
Michael, thanks for your follow up! We shipped your unit on the 24th but we noticed that the tracking shows no status available. We appreciate you letting us know so we can follow up and make this right! I honestly think a phone call or email would have been a better way to get a response, but this works. If we don’t get any response from the post office by Monday you will get a new unit sent then. My cellphone number is 562.217.3974 feel free to call or text me anytime. I suggest texting as I can reply later if I am unable to answer immediately. - Josh
Shipping label created on the 13th but…
Update: They let me know that they had made a mistake and got it shipped out today. Good customer service.
Shipping label created on the 13th but item never shipped. Contacted via the support email. Received a quick reply that packages hadn't went out yet and would ship on the 18th. It's now the 19th and still does not show that it has been shipped. Hard to review an item I have yet to receive.
11 September 2023
Reply from Curien LLC.
Destin! Thanks for reaching out! Am checking into this asap!
Company Helpful
The company is very helpful and responsive. The tool works well. Generally very pleased
28 August 2023
Reply from Curien LLC.
The unit was delivered today. Please confirm. We will also call you. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9400111206215208381903
Slow shipping
Slow shipping. Its been a week since the order and it supposedly got shipped yesterday, though tracking only shows "information sent to UPS", so who knows when I will get it.
25 August 2023
Reply from Curien LLC.
Gustavo, just checked in on your shipment and we packed it and shipped it but it’s waiting for pickup from USPS. Being a holiday I will hand deliver it to USPS personally if there is no pick up tomorrow. My cell phone number is 562-217-3974. My name is Joshua Carton and I am one of the owners. Call or text me anytime with questions or concerns.
Best,
Parasitic draw tool is a great…
Parasitic draw tool is a great complement to all ready great volt meter. Purchasing through delivery is great. Love the hand written notes in the packaging.
25 June 2023
Waiting for videos
23 June 2023
How can a review be given?
How can a review be given? Hard to rate something you don't have or have had no given info about.........Update, received product. Haven't had a chance to use yet but product seems to be well made and comes in a handy dandy little plastic case. Well done will use and further my review.
7 June 2023
Reply from Curien LLC.
Donald, Thank you for your message. I am terribly sorry about the delay in your shipping. As you may know the parasitic draw tester was announced and launched this weekend. your order is set to go out before the weeks end. We have been playing catch up on this and apologize for any inconvenience. Please call Joshua Carton's cell phone with any questions and he will take care of your needs: 562.217.3974
Just received my curien 80 amp clamp
Just received my curien 80 amp clamp, can't wait to start using it, along with my curien n2 neuron, seems to be very good quality, I'm very impressed with all the products that curien has to offer on their website, very very impressed, fast shipping and the best customer service by far, looking forward to get the new rugged tablet also, thank you so much guys
22 April 2023
Reply from Curien LLC.
Juan, Thank you so much for the feedback! Please let us know if you need anything!
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