CurrencyFair Reviews 11,766

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the payment process as smooth, quick, and efficient, often highlighting same-day transfers and excellent exchange rates. Many people appreciate the user-friendly experience, finding the service reliable and straightforward for international money transfers, with some noting significant savings compared to traditional banking. However, some customers experienced issues with transfer times taking longer than expected or incurring higher costs than anticipated. A few other people also felt that the website's functionality had declined, mentioning difficulties with holding money for better rates or confusion regarding recipient details and fees.

What people talk about most

Payment

Customers consistently express satisfaction with the payment process, highlighting its ease and efficiency.... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

User experience

Customers generally report positive experiences with the user experience. Many find the platform easy to use,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the excellent and competitive... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the very competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smoothly, from opening the account to completing the transaction itself. The GBP-to-EUR transfer to a SEPA bank account arrived the same day within just a few hours. The exchange rate... See more

Company replied

Rated 5 out of 5 stars

I phoned to sort out an issue that turned out to be technology-based and didn't have a clue how to put into practice the solution the CF person suggested. She took the time to explain to me just what... See more

Company replied

Rated 5 out of 5 stars

Reasonably quick exhange and transfer (couple days), which is an inprovement from the last time what I have used CurrencyFair (which has taken over a week. Note the other similar services such as W... See more

Company replied

Rated 5 out of 5 stars

It’s just so straight forward. The only thing I would suggest is that your personal reference number should automatically be included in each transaction after you have logged in. I find I have to kee... See more

Company replied


Company details

  1. Currency exchange service
  2. Money transfer service

About CurrencyFair

Written by the company

Fast, secure international money transfers

Send money overseas at better exchange rates, with no hidden fees.

Check our rates

Transfer money overseas
Avoid steep FX markups and hefty international banking fees when transferring your savings abroad.

Access same-day transfers on major currencies to over 150 countries from any device, at any time. As we have local bank accounts across the globe, most international transfers on our platform are treated as domestic transfers, saving you time and money.

Low cost, secure transfers
On average, CurrencyFair only adds 0.53% to the mid-market currency exchange rate, whereas traditional banks can add markups of between 3% and 6%.

Our competitive exchange rates and low flat-fee of just €3 (or currency equivalent) means more money in your pocket when sending and receiving money transfers. In fact, we’re up to eight times cheaper than the banks.

Other ways to save with CurrencyFair:

  • Receive overseas pension - Avoid hidden currency exchange fees when transferring a pension overseas.
  • Buy overseas property - Avoid hefty markups on exchange rates when buying and selling overseas real estate.
  • Receive proceeds from selling shares - Exchange money from the sale of overseas shares at lower-margin FX rates.
  • Pay overseas tax - Save money when paying foreign tax in another currency, wherever you are in the world.

Get started

CurrencyFair - low cost, secure transfers

Written by the company

Save money when you send money with our low-margin FX rates.
Send and receive international money transfers quickly and easily. Exchange to over 20 currencies from one multi-currency account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy and transparent transaction

Easy and transparent transaction. We will continue to use this company.

22 May 2026
CurrencyFair logo

Reply from CurrencyFair

We are so pleased to hear that! We strive to do a good job for every customer interaction and it's great to know you enjoyed the service.

Thank you for choosing CurrencyFair and for your kind words!

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, from opening the account to completing the transaction itself. The GBP-to-EUR transfer to a SEPA bank account arrived the same day within just a few hours. The exchange rate was very competitive and offered good value.

22 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great onboarding experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Super services !

22 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for taking the time to write this review. It is great to read that you enjoyed your experience using CurrencyFair.

Thank you for choosing CurrencyFair and for taking the time to share your feedback.

Rated 5 out of 5 stars

great service

great service, saves money

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for taking the time to write this review. It is great to read that you enjoyed your experience and appreciated the low cost of our service!

Thank you for choosing CurrencyFair and for taking the time to share your feedback.

Rated 5 out of 5 stars

Very smooth experience overall

Very smooth experience overall, impressed with the speed of the process

21 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you very much for your feedback. We're glad to hear we exceeded your expectations on the speed of your transfer.

We look forward to helping you in the future with your transfer needs.

Rated 5 out of 5 stars

Quick and easy!

The acknowledgement of my payment into currency affair, was very quick and confirmation that they had received the money was equally as swift. That goes for the transfer of funds from my account to person I was sending it to . very pleased with the way in which currency fair now conduct the transfer of Money to others.

21 May 2026
CurrencyFair logo

Reply from CurrencyFair

That is exactly what we love to hear! We know that when it comes to your money, speed is one of our top priorities, so we are thrilled that everything went well with your transaction.

Thank you for choosing CurrencyFair and for taking the time to share your experience!

Rated 5 out of 5 stars

Well I could hardly complain on any…

Well I could hardly complain on any front, given the money reached my recipient almost before he contacted me on the subject.
I have used Cf in the past, but this time you surpassed yourselves in promptness and reliability.

20 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 4 out of 5 stars

Great transfer with a small hiccup

when the link to the bank occurred the amount was stated in euros which worried me. So I interrupted the procedure and got into a bit of a mix up. However, I quickly got the exchange underway and despite the euro still showing it actually occurred in GB pounds. Other than that the experience was great.

20 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for your 4-star review and for choosing Currencyfair. We are glad to hear that you are happy with our service. We constantly strive to improve, so any additional feedback you can provide would be appreciated. We are looking forward to serving you again!

Kind regards
The CurrencyFair Team

Rated 5 out of 5 stars

Professional

Professional, very quick and totally trustworthy, thank you.

19 May 2026
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Reply from CurrencyFair

That is high praise indeed! We strive to do a good job for every customer, and it's great to know you enjoyed the service.

Thank you for for sharing your experience!

Rated 5 out of 5 stars

Without any difficulties.

As usual the transfer was not complicated and quick to process and receive.

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

We are so pleased to hear that! We strive to do a good job for every customer, and it's great to know you enjoyed the service.

Thank you for choosing CurrencyFair and for your kind words!

Rated 5 out of 5 stars

I am most impressed as usual with the…

I am most impressed as usual with the quick delivery of my money from UK to France, less then a day to arrive in my French bank. Well done!

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

We are happy to hear your experience was completed speedily for you!
Providing a service you can count on is our top priority, and we appreciate you taking the time to share your feedback.

Thank you for choosing CurrencyFair.

Rated 5 out of 5 stars

Transferred NL Euro's to UK Pounds

Transferred NL Euro's to UK Pounds. The transfer was completed within a few hours!

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

We are happy to hear your experience was a speedy one! Providing a service you can count on is our top priority, and we appreciate you taking the time to share your feedback.

Thank you for choosing CurrencyFair.

Rated 5 out of 5 stars

content for 5 years

I have an account for 5 years. CurrencyFair always offered the best conditions except for US$ transfers to African countries which were not possible. Fast service, even requests by mail had been processed immediately.

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

Having you as a customer for over five years is something we truly value. We are delighted that our transfer process remains easy for you and that our customer support continues to meet your expectations.

Thank you for your long-term loyalty and for taking the time to share such a positive experience.
We look forward to supporting your transfers for many more years to come!

Rated 5 out of 5 stars

Have used Currencyfair for over 5 years…

Have used Currencyfair for over 5 years now and they have never skipped a beat, good rates fast transfers and easy to use app 5 stars all day long 👍🏻. Keep up the good work 👏

19 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for your long-term loyalty and for taking the time to share such a positive experience. Having you as a customer for over five years is something we truly value.

We look forward to supporting your transfers for many more years to come!

Rated 2 out of 5 stars

When I transfered the AUD through to…

When I transfered the AUD through to currency fair the amount calculated did not take into account the fee of $4, so the customer did not receive the full amont for the invoice.
Why is this happening?
It does not happen when I pay in EUR and has not happened in the past.

15 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for your feedback.

I will ask for a senior member of our support staff to contact you, to discuss your feedback with you.

I am terribly sorry for any inconvenience caused.

All the best,
The CurrencyFair Team

Rated 1 out of 5 stars

For the second time my money was…

For the second time my money was misplaced seven days and my money just arrived

16 May 2026
CurrencyFair logo

Reply from CurrencyFair

We're very sorry to read that you had a poor experience.
We're going to contact you directly to address this matter with you. Thanks again for your feedback.

Rated 5 out of 5 stars

Good rate

Good rate, reasonably quick service

15 May 2026
CurrencyFair logo

Reply from CurrencyFair

That is exactly what we love to hear! We know that when it comes to your money, speed is one of our top priorities, so we are thrilled that everything went well with your transaction.

Thank you for choosing CurrencyFair and for taking the time to share your experience!

Rated 4 out of 5 stars

Exceeded Expectation for Transfer

I sent money from UK to Australia. I was expecting a few days for it to come through. It was closer to 24 hours. Thank you team that took away the stress part.

15 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you very much for your feedback. We're glad to hear we exceeded your expectations on the speed of your transfer.

We look forward to helping you in the future with your transfer needs.

Rated 5 out of 5 stars

Works very well and the rate I am…

Works very well and the rate I am getting for 3 months is competitive . If you could keep the rate and no transfer fees at this level you could compete with wise

16 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

I was sceptical at first because it…

I was sceptical at first because it seemed too easy. But they were brilliant and service was quick. Definitely use them again. Thank you 🙏

15 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for your feedback.
We are pleased that the process was straightforward and exceeded your expectations for this transaction.
We look forward to serving you again in the future.

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