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Curtains.com Reviews 653

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TrustScore 2 out of 5

1.9

Window treatment store
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Rated 1 out of 5 stars

I am not happy at all with my curtain. The curtain band is damaged, it is not possible to put the hooks on the required distance. There is a hole in the curtain that is ‘repaired’ with a drop of glue.... See more

Rated 1 out of 5 stars

After waiting 9 weeks for the curtains I ordered they finally arrived today. They are absolutely awful. They are badly made, the stitching is terrible and smaller than the size asked for. Also the pic... See more

Rated 5 out of 5 stars

Excellent service! The curtains I originally booked were no longer available but they offered others and, even though the ones we then chose were more expensive, only charged us the original price. Wh... See more

Rated 1 out of 5 stars

Ordered expensive curtain and because of picture and description are totally different. And chat agents providing different information.cancelled the order within an hour as their policy full refund... See more

Company details

  1. Window treatment store

Information provided by various external sources

Curtains.com launched to turn the market on its head by reinventing the concept of shopping for curtains and interior accessories online. Our passion is to find the last piece of the lifestyle puzzle. By adding the finishing touches to any room, curtains control the lighting and atmosphere of your home. Morning and Night, you open and draw the curtains, marking the beginning and end of each day.

Contact info

1.9

Poor

TrustScore 2 out of 5

653 reviews

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Rated 5 out of 5 stars

Good value for money

These curtains look good on my patio doors. The fabric is a little thinner than I thought they would be even though they are lined. They will do fine over the summer months. They sit well.

10 August 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service!

I ordered two separate voile panels in the marrakech range. One voile was shorter than the other therfore not hanging nicely as a pair. I contacted customer service and I have to say the lady was so helpful and provided wonderful customer service and more than willing to resolve the problem. So I would definitely purchase with them again.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

VOILES.

I ordered some voiles, which arrived in good time, they are lovely, just what I wanted, Thankyou.

6 July 2019
Unprompted review
Rated 5 out of 5 stars

Looking for the same room darkening…

Looking for the same room darkening curtains I bought from a different (now closed) high street store a couple of years ago. I was delighted not only to find the exact same ones at curtains.com, but at a cheaper price than I previously paid at the other store!
Delivery was very quick - can't fault the service and I wouldn't hesitate now for this to be my first port of call next time I'm looking for curtains.

23 June 2019
Unprompted review
Rated 4 out of 5 stars

Pleased with these curtains

Received as promised, very quickly. Improved the look of a dull kitchen window no end. Quite well finished and very good value - I have seen same for almost double the price on other sites. Will be using this company again.

29 May 2019
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. Too thin.

7 May 2019
Unprompted review
Curtains.com logo

Reply from Curtains.com

Dear Dennis Parks,
Thank you so much for taking the time to review your purchase.
We were sorry to read that you felt the items you purchased were too thin. I can understand this must have been disappointing.
The products ordered are designed to be used as an elegant sheer veil, to allow light into the room whilst offering privacy during the day (as the nature of the fabric ensures people cannot see through it when they are drawn in daylight hours).
Please accept my apologies again for any disappointment caused.
Kindest Regards,
Curtains.com

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