I ordered cushions a few months ago and unfortunately had to send them back . Service quality fantastic just wrong colours. Pleased to say saw two cushions - just perfect for my room. So pleased I was... See more
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Package arrived swiftly and the cushions are lovely and soft. I bought four 100% linen cushions and a plush bolster type cushion - they are all lovely, well made, easy and disctrete zip as well! Glad... See more
Company replied
Super fast delivery, great packaging and superb quality cushions! Would 100% recommend! The cushions are absolutely beautiful, well worth the price and they’re British-made in Lancaster. They’ve reall... See more
I bought four lovely, traditional, blue striped ticking cushions; all feather filled with neatly zipped covers, convenient for washing. I’m really pleased with the appearance and the finish...I cannot... See more
Company replied
Company details
Written by the company
Our aim is to produce high quality decorative scatter cushions direct to retail customers. We upload new designs regularly and like to think we have something for everyone. If you're looking for tapestries, prints, velvets or linens we think you'll find something you like. Sign up to our email list and learn when we have sales. We have reds cushions, blue cushions, plain linen cushions, bird cushions, print cushions and lots of velvet cushions.
Contact info
United Kingdom
- cushions.co.uk
4.9
Excellent
717 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent, speedy service - Well made product, had to over dye covers to get exact shade required, turned out well despite warnings of dry clean only !
16 November 2017
Unprompted review
Reply from cushions.co.uk
Good to hear you had a good outcome with over dying our covers! Well done.
Kind regards,
Karen
Sanderson Flowers cushions (A piece of art)
Our cushions arrived today. They remind me of a painting. Beautiful colours to add to our décor. Love them.
Thank you Karen and Neville
13 November 2017
Unprompted review
Reply from cushions.co.uk
Hi Opal,
Thank you for your lovely review. We are very happy that you like our quality and trust that
should you be in the market again for cushions that we would be your first port of call.
Kind regards,
Karen
The Cushion Queen
My cushions are truly beautiful and I …
My cushions are truly beautiful and I am delighted with them. They arrived very quickly after ordering them so are already here. Thank you.
9 November 2017
Unprompted review
Reply from cushions.co.uk
Hi Jackie,
Thank you for your lovely review and for your next order. We really do try to ensure all our
customers are happy with our products. Please keep an eye on our site to see our latest
cushion designs.
Kind regards,
Karen
The Cushion Queen
Reply from cushions.co.uk
Hi Molly,
Thank you very much for your kind review it means a lot to our team that we strive to make our
customers happy. Please check our site again as we will be launching a BFCM code before too
long.
Kind regards,
Karen
Online order
Online order - 4 of the cushions not available (said they were online but not in stock once order and payment had gone through). No overseas delivery to Abu Dhabi. Let's see what happens. Big tax charge added on after price of cushions so the true cost was more than shown on the website.
29 August 2017
Unprompted review
Reply from cushions.co.uk
Hi Lorraine,
We will be taking up your comments with our website developers next week. We will be
discussing world wide shipping.
Kind regards,
Karen
I was provided with excellent service …
I was provided with excellent service on Sunday when I wanted to order some cushions that were showing as low stock, was able to place the order on Sunday and I have been updated regularly, my order will be delivered today (Tuesday).
i would not hesitate to use again or to recommend to my friends and family
8 August 2017
Unprompted review
Reply from cushions.co.uk
Thank you for your lovely feedback. We hope you love your cushions and would love you to
visit us again.
Kind regards,
Karen
Excellent service and quality cushions
Excellent service and quality cushions. A very professional and helpful company.
6 July 2017
Unprompted review
Reply from cushions.co.uk
Hi Peter,
As you know we do our very best to fulfil our customers expectations. Keep an eye on our site as we do like to list new cushions frequently.
Kind regards,
Karen
Excellent product and service.
3 July 2017
Unprompted review
Reply from cushions.co.uk
Thanks very much for your positive comments we do try to offer beautiful high quality designs at truly great prices.
Very prompt service
Very prompt service, lovely product, great value. Will definitely use this company again
9 June 2017
Unprompted review
Reply from cushions.co.uk
Good Morning Margaret,
We a delighted that you like our product, service and value. Our dedicated team do all they can to ensure our valued customers would be happy to shop with us again.
Kind regards,
Karen
We are truly delighted with our bespoke …
We are truly delighted with our bespoke cushions. They arrived in record time, are of excellent quality and surpass what we were expecting
We are so pleased we chose Cushions.co.uk to make these for us
2 June 2017
Unprompted review
Reply from cushions.co.uk
Thank you for your lovely comments Lawrie it is always a pleasure to hear from a satisfied customer. Please look again at our site as we like to add new products regularly.
Kind regards,
Karen
Reply from cushions.co.uk
Thanks Antvic Ltd we aim for a high quality well priced product for all our customers. Hope to see you on our site again and remember we can do
bespoke orders.
Kind regards,
Karen
Quality cushions at a fair price
Quality cushions at a fair price. Arrived promptly and well wrapped. Have used before and would use again.
25 May 2017
Unprompted review
Reply from cushions.co.uk
Dear Mr H,
Thanks for your lovely review and for revisiting us. Our team take pride in only allowing the highest quality cushions to leave our factory. We do hope you will visit again.
Kind regards,
Karen
Superb cushions
Ordered two cushions which were delivered very promptly. Very pleased with them and exactly as shown on the website. Excellent service
17 May 2017
Unprompted review
Reply from cushions.co.uk
Hi Mrs McQueen,
We are delighted that you like your cushions and that you were impressed by our service. Please do shop with us again as we list new stock regularly and thank you for leaving feedback.
Kind regards,
Karen
Good service
Good service, fast delivery, excellent product. Have just placed an order for more.
19 April 2017
Unprompted review
Reply from cushions.co.uk
Thank you for your order and for placing another one! We do try to put up new cushions
regularly so do keep looking and you may find even more gorgeous new designs.
Kind regards,
Karen
Good quality cushions
We Received our cushions today and am pleased to say we are extremely pleased with them they are very good quality and although they look a slightly different shade from what they looked on line we are pleased with them. Would recommend this firm.
T Boddy
19 April 2017
Unprompted review
Reply from cushions.co.uk
Thanks for your feedback regarding our website. We do try extremely hard to capture the true colour for
our photographs and to this end have just bought new lighting. Please take a look at our site regularly as
we do have flash sales and are always putting up new designs.
Kind regards,
Karen
Cushions
The cushions are great ,really good value and the quality is excellent
27 March 2017
Unprompted review
Reply from cushions.co.uk
We are so pleased that you like our quality and we do pass on any feedback which receive to
each part of our team. Please look back now and then at our site as we are always putting up
new designs.
Kind regards,
Karen
Cumfy
A great service have used previously over a period of time just know I'm going to get exactly what I want..great value for money and great quality
13 March 2017
Unprompted review
Reply from cushions.co.uk
We are glad you continue to use our service and trust that you will again. We are now able to
periodically do special offers so do keep a look out for these.
Kind regards,
Karen
The Cushion Queen
Reply from cushions.co.uk
Thanks for your order Anne we hope that you enjoy your cushions.
Kind regards,
Karen
Reply from cushions.co.uk
Thank you for your kind comments our team really enjoy receiving the feedback. Do
make sure to check when we have our flash sales; we are on Instagram as Cushion.co.uk
and Facebook too.
Kind regards,
Karen
Fantastic
I am thrilled with my order. The products are of an exceptional quality and value and the service was professional and efficient. The website was great to use, I especially likes the detail in the description that enabled me to make the best choices.
Thank you!
15 February 2017
Unprompted review
Reply from cushions.co.uk
We are delighted that you like the cushions we have made for you. It is always lovely to hear and see how our customers use their cushions. Having taken time to revamp our website we have been very pleased with the results.
As we add new stock frequently make sure you check in with us again.
Kind regards,
Karen
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