Custom CD Reviews 32

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I spent £12.50 on a cd. As a teenager who doesn’t have any source of getting this money back i am disappointed. No communication. No confirmation. No order number. This was supposed to be a christmas... See more

Rated 5 out of 5 stars

Received Custom CD as described. Quality was excellent and website was very easy to use. Be prepared to wait a few days for delivery.

Rated 1 out of 5 stars

Placed an order on 22nd May 2025 - received a confirmation email but no order number. All emails asking for an update have been bounced back (order email and support email addresses tried) Phone nu... See more

Rated 1 out of 5 stars

Took my money, no response, no confirmation email, nothing ! My stupidity for not checking before ordering. I even rang the number which the company is listed to and a rude man answered stating he did... See more

2.3

Poor

TrustScore 2.5 out of 5

32 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Read the reviews before purchasing

I spent £12.50 on a cd. As a teenager who doesn’t have any source of getting this money back i am disappointed. No communication. No confirmation. No order number. This was supposed to be a christmas present. I wouldn’t be surprised if the 5-4 star reviews was from the company itself. Do not buy they are scammers.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Negative experience

Placed a couple orders but haven't had any confirmation or communication besides an automated email when I places the orders. I have tried several times to reach this company, through several emails and the phone number, all seem useless.
I saw they have responded to a review here so this is my last effort to get in contact with this business

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammed out of £37

Placed an order on 22nd May 2025 - received a confirmation email but no order number.
All emails asking for an update have been bounced back (order email and support email addresses tried)
Phone number goes to answerphone and no return call happens.
This company have stolen £37 from me but more importantly, they have devastated my mother who is 90 and lost her husband recently….. I was attempting to recreate a playlist for her from times gone by to stir memories of her life with my father. Shame on you CD-UK. Please don’t order from this company - they are absolute scammers.

22 May 2025
Unprompted review
Rated 4 out of 5 stars

Cheap custom CD

Cheap custom CD, everything arrived within a couple weeks and it was all as expected, only 4 stars because the service could be refined a bit with better communication, delivery time and better website but they aren’t scammers in my experience and i would use them again

2 May 2025
Unprompted review
Rated 1 out of 5 stars

do not trust them at all

do not trust them at all you they are just scammers and i wouldn't be suprised if they steal credit card details aswell!

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Custom CD

Received Custom CD as described. Quality was excellent and website was very easy to use.

Be prepared to wait a few days for delivery.

1 March 2025
Rated 1 out of 5 stars

Scam / theives

What a shower of b******s wasting everyone’s time. As others have said, just a scam to steal money. No product, no communication.

Hopefully Google will de-list them / banks stop transactions. Seems amazing they have managed to continue this long

17 February 2025
Unprompted review
Custom CD logo

Reply from Custom CD

Hi Dennis, the first communication we have received from you r.e. your order was from 2 hours ago (I was in the middle of replying when I got an email about your review). I've replied now :). I'd also like to mention that the domain was owned by another company/organisation prior to us (we bought it in mid december 2024), so the other negative reviews are not ours.

Rated 1 out of 5 stars

Cannot afford to be ripped off but people still love doing so.

Ordered, paid for my kid's present for their best friend, and nothing, no confirmation email, no nothing, after a full week. No way of contacting: Their support consists of a MacOS --- fill in all your details, name, email and password and give permission for MacOs to read - send - delete all your emails and contacts. No thank you. I hold out zero hope for CD's arrival even though they got one singular 4 star review. Have contacted bank and considering what other options for redress. Now gota go and a CD with a playlist entitled: 'I was naive and now woe is me.' .
Website is registered to a third party and business based in Bojkovic in Czech. Stealing from children.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
I ordered weeks ago recieved no order confirmation or anything haven’t herd of them and now won’t let me access their website

30 December 2023
Unprompted review
Rated 1 out of 5 stars

Oops

Oops. Should’ve read the reviews before I ordered. Think I’ve been scammed. The website is still active.
MK

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Scamster

Took my money, no response, no confirmation email, nothing ! My stupidity for not checking before ordering. I even rang the number which the company is listed to and a rude man answered stating he did not know what i was talking about and hung up. After googling the number i found the company listed to a Czech printing company called CZ-SKD Solutions . No answer from their facebook page either . I also whatsapped the number which nobody replied either

12 December 2023
Unprompted review
Rated 1 out of 5 stars

AVOID - SCAM SITE!

AVOID! SCAM!
This site is most-definitely NOT legitimate - it is a scam site - after ordering and paying for 2 x CDS as a Christmas gift for my parents, I have not received the items, or had any response to my emails. This site is beyond cruel and has no shame in ripping people off - please avoid!!

2 November 2023
Unprompted review
Rated 1 out of 5 stars

scam scam scam

has anybody had any luck getting money back from this scam company ? has anyone tried chargeback ? no way to contact anyone so please leave a review and i will read it

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Fraudsters, take your money and don't send the product. I didn't think to check reviews before placing the order.

1 May 2023
Unprompted review
Rated 1 out of 5 stars

FAKE

FAKE Company and Website
DO NOT USE
Money goes out your account to Czech Rebublic and you'll never see it again. Reported.

2 May 2023
Unprompted review

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