Fantastic from start to finish. The order page is super straightforward, offering every option and variation of the door detail one might need to be able to customize your order (having SOME knowled... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am absolutely impressed with my entire experience. My order was processed and shipped very quickly. The packaging was top notch and protected my door in shipping. The craftsmanship and material... See more
Company replied
They are PERFECT! Fit well and will really finish the room. The “new addition”, built in 1900 has two high linen closets, for want of a better description, and the cabinet doors will be put up next we... See more
Company replied
Great Quality, Fast turnaround. Fabulous prices. I had 11 cabinet doors that needed to match replacement cabinets from an under sink pipe sudden burst. Insurance would only cover what was damaged.... See more
Company replied
Company details
Written by the company
Our quality cabinet doors are made right here in the USA by Amish craftsmen in Wisconsin. The doors are crafted with over 35 years of experience dating back to 1988 and are built to last generations. We offer a wide variety of customization options on our order page. You will receive instant pricing after your desired options are selected. If you need help with a customization option not listed, send a us a message or give us a call. We’ll be happy to help you explore other possibilities. All doors will be delivered assembled and sanded. No finishes will be applied, allowing you to paint, stain, varnish, or leave raw according to your preference. We also supply custom built dovetail drawer boxes in a variety of configurations. You choose the design, size, and finish on our order page and receive instant pricing. After you order, we will build it to your specs and ship it to your location. Be sure to check out our 3M Peel & Stick Veneer as well for a quick and easy way to repair or change the appearance of your cabinets. We understand that purchasing cabinet products can be a big decision, and we want to be there to support you with any need you may have. We are available to answer any questions, whether it’s regarding our products, prices, or shipping policies and are committed to providing you with the highest level of assistance and support. We welcome any feedback or comments you may have. If you have any questions or concerns, we encourage you to reach out to us via phone or email. We look forward to hearing from you and helping you find the perfect cabinet doors and drawers for your home.
Contact info
Very satisfied customer
Very satisfied customer. Customer service was great in answering all my questions and concerns. The online odering process of cabinet door was easy and straight forward. Custom Built Door exceeded expectations with the turn-around time from order to delivery. Order was completed and delivered before expected. Would definitely recommend, and would use Custom Built Door again.
6 September 2024
Reply from Custom Built Door
We're so glad to hear that our customer service, online ordering process, and turnaround time were all up to your standards. It's always rewarding to know that we've made a positive impact on our customers' experiences. Thank you for your business and for taking the time to share your positive feedback. Have a wonderful day!
They look great and at a very fair price
18 September 2024
Reply from Custom Built Door
Thank you very much for your review, Anthony. You've been a great customer and we look forward to working with you more in the future if you need us again! Have a great day.
Fast and finely crafted
9 September 2024
Reply from Custom Built Door
Thank you very much! Let us know if you ever have a problem with what you ordered or if you need anything else. Have a great day!
Sample Order - Great Quality
Ordered one kitchen cabinet door as a sample. Very nice quality. We will be ordering the rest of our kitchen doors and drawer fronts very soon.
6 September 2024
Reply from Custom Built Door
Thank you very much for giving us 5 stars. We appreciate you taking time to give your thoughts on the order. We'll be more than happy to help you with the rest of your kitchen project. Have a great day!
cabinet door arrived with a partial…
cabinet door arrived with a partial crack going the full width of the door. i had to use mending brackets on the interior side of the door to make it usable. didn’t want to wait another month for a new one to be made.
26 August 2024
Reply from Custom Built Door
Hello Andrew. Thank you for taking the time to leave a review. We were not aware of this issue you had with your order and are very sorry it happened. Whether it broke in shipment or otherwise, we want to make it right. There's no need to send the door back, you are welcome to just send a photo of the problem to support@custombuiltdoor.com and we'll be glad to do what we can to earn your full satisfaction. Replacement doors are built on our 6 business day rush schedule so you would not need to wait a month for a replacement. Have a wonderful day!
Reply from Custom Built Door
Great and fast service is exactly what we aim for so we're glad we satisfied you in this way. We'd be happy to do another project with you again some day!
They want 100% satisfied customers!
They want 100% satisfied customers. If you need to replace a door that you want to match or blend with other doors, send a picture of your cabinets or the piece of furniture. They will do their best to build one to match or blend with what you have.
26 June 2024
Reply from Custom Built Door
Hello Betty! Thank you for your review. We appreciate you being willing to give us a try. We hope you have a wonderful day.
Reply from Custom Built Door
Thank you for the 5 stars, Steve! Our customers have high expectations so we try to meet and exceed those expectations as much as possible with well made and beautiful products. It's good to hear you were satisfied. Have a great day!
Great communication.
Great communication and the maple drawers I ordered are excellent quality and very well made.
17 August 2024
Great job!
The doors were built very quickly with great craftsmanship. They came just how I ordered them. I would definitely recommend these guys
8 August 2024
Reply from Custom Built Door
We're happy to have connected with you, Jason. As always, it was our goal to get you exactly what you wanted. We're glad to hear we've accomplished that. Have a wonderful day!
Morris was a star
Morris was a star! This was my first time ordering doors and drawer fronts for a kitchen renovation. I’m a contractor in South Tx and after this experience I’m sure that I’ll comfortable in the future doing it again. When ordering thousands of dollars of materials over the phone or internet with just a picture to go from you want to have confidence that you will be getting the quality you are expecting and paying for. I bought a door and drawer from to show my clients and it was everything promised. It took very little time to send the order for the rest of the doors and fronts. Morris patiently walked me through the entire process and even gave me a discount I wasn’t expecting.
8 August 2024
Reply from Custom Built Door
"Thank you so much for the kind words, Ken! We're thrilled to hear that your experience with Custom Built Door was positive and that you're confident in ordering from us again. It's our goal to provide top-quality doors and exceptional customer service. We appreciate you taking the time to share the details of your experience. It will probably be helpful to other customers as well who may read your review. We look forward to working with you on future projects and want to be your 'favorite' supplier!
New cabinet doors!
We replaced all our old kitchen cabinet doors with varnish that turned yellow over time with new Hickory slab fronts that we coated with General Finishes polyurethane that won't. The kitchen looks fantastic and modern. The ordering software was really easy to navigate and the wood is beautiful and exceeded our expectations.
9 June 2024
Reply from Custom Built Door
This is good to hear. It will definitely be nice for you to have the fresh new look and solid wood slabs that should last for years to come. We love to exceed expectations and are happy that we could do it for you! Thank you for leaving the review for us.
Product is great quality
Product is great quality, customer service was excellent, answered all our questions, and the product was shipped earlier than promised.
27 July 2024
Reply from Custom Built Door
Thanks for the report! It's good to hear you found the quality to be satisfactory and that you had all your questions answered. Let us know if we can help you again!
Excellent customer service!
We found out about this business from our son-in-law. The representative did very well with looking at what we already had, and matching the doors. We had a rental house that needed doors on the upper cabinets as they had been removed by someone before we bought the house. The representative was prompt in communicating and answering our questions completely. The doors arrived in good time and were of excellent quality; solid, and well-built. We would highly recommend this company!
24 July 2024
Reply from Custom Built Door
Thank you so much for taking the time to write a review of your experience! It's good to hear that you're pleased with the doors. We also appreciate the recommendation. Let us know if there's anything else we can do for you.
Product delivered better then expected
Product arrived with packaging that was extremely good. Even though I ordered paint grade wood the wood selection looks great. I may even decide to stain and poly rather then paint! Great value for custom cabinet wood doors.
22 July 2024
Reply from Custom Built Door
Hi Michael, thank you for taking the time to leave us a review of your experience. It's good to hear that the doors exceeded your expectations. That's the way we want it to be! We hope you enjoy the lifetime of service from your doors.
Best cabinet door I've ever bought
It was everything I was looking for. The doors are beautiful and well built. They look exactly as I ordered them. Couldn't be any happier. Would definitely use them again. Great job
19 July 2024
Reply from Custom Built Door
Hello Joseph, It's good to hear how you felt about the experience you had with us. Thank you for leaving the review! We will be happy to hear from you again in the future if you have any other needs.
Everything!
Everything!! From the ordering ease with the pictured options, The updates on the progress, thru the shipping and tracking. The quality is Fantastic exceeding my expectations. You are truly doing everything the right way. Thank You !!
9 July 2024
Reply from Custom Built Door
Thank you very much for your review, Gary! We're thankful everything turned out well for you. You've been a fantastic customer and we'd love to hear from you again. Have a great day!
Perfect door size
The drawer front is the exact size, style and wood color I needed to replace a veneer front door.
2 July 2024
Reply from Custom Built Door
Thank you for taking the time to leave us a review. We appreciate it very much! We are happy that we were able to get you exactly what you wanted. Have a wonderful day!
They arrived on time and in good shape
They arrived on time and in good shape. Will report more once the contractor has assembled the doors.
29 June 2024
Reply from Custom Built Door
Hello Bruce. It's good to hear from you! We appreciate the 5 stars and review you left of your experience with us. We were happy to partner with you in your project. Have a great day!
Reply from Custom Built Door
Hello Donna,
Thank you for taking the time to leave us a 5 star review. That's a very nice compliment and we appreciate it very much! We're glad you found the doors to be well built. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.