CustomButtons.com by Everyone Loves Buttons Inc.® Reviews 814

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've made several orders over the years. Whether it's 250 or 25,000 buttons, Maura and her team are always there to go out of their way to make sure I look good. Their customer service is bar none—e... See more

Rated 2 out of 5 stars

They look great but they dont stay on. I handed them out and everyone that had one including myself said they fell off and were lost. Id appreciate a replacement order i spent $30 on 5 buttons and th... See more

Company replied

Rated 5 out of 5 stars

We Love Custom Buttons!!! They provide us with nametag buttons each year for our metastatic breast cancer, Stage IV Stampede event! They area always a hit. Custom Buttons is professional, on-time and... See more

Rated 5 out of 5 stars

Customer service was wonderful and helpful when I called. The full service art department tweaked our design and gave it a nice, professional look that we loved. We used the fast track service, and... See more

Company details

  1. Promotional items
  2. Business-to-Business service

Written by the company

CustomButtons.com by Everyone Loves Buttons Inc.® was established in 1997 in San Diego, CA. and has grown to become one of the top custom button manufacturers in the country. In March 2005 we expanded our button manufacturing capabilities and relocated to Phoenix, AZ. In 2008 we became a nationally certified women business enterprise (WBE). Our legendary customer service approach helps you save time and money, allowing you to purchase directly from the manufacturer. All button parts are genuine quality made in the U.S.A. and only state-of-the-art electric button machinery is used to produce custom 2 piece, mylar topped pinback buttons. We are in this business because Everyone Loves Buttons!


Contact info

4.2

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CustomButtons were awesome

CustomButtons were awesome. They took a rush order of 1000 buttons and delivered out of state in a few days. The buttons looked great and we will use them again.

20 November 2018
Unprompted review
Rated 5 out of 5 stars

I was surprised when this company…

I was surprised when this company contacted me. They took it upon themselves to redo my order and did it right. i am grateful as many unfortunately don't go to the lengths that this company does to keep customers satisfied. They have my trust and confidence to complete my next order. thank you

19 November 2018
Unprompted review
Rated 5 out of 5 stars

Extremely impressed from start to finish!

Extremely impressed from start to finish! Everyone I dealt with was professional and helpful. I highly recommend Custom Buttons to anyone who wants a great product. ~Thank you Custom Buttons

9 November 2018
Unprompted review
Rated 4 out of 5 stars

Fast and stellar work!

6 November 2018
Unprompted review
CustomButtons.com by Everyone Loves Buttons Inc.® logo

Reply from CustomButtons.com by Everyone Loves Buttons Inc.®

Terry,
We always strive for 5 stars. If there is anything we could have done differently to earn a 5 star I would appreciate if you could let me know.

Maura Statman

Rated 5 out of 5 stars

Fast

Fast, accurate and reliable.
This is the second time I've used CustomButtons, and both times 5 stars.

1 November 2018
Unprompted review
Rated 2 out of 5 stars

They look great but they dont stay on

They look great but they dont stay on. I handed them out and everyone that had one including myself said they fell off and were lost. Id appreciate a replacement order i spent $30 on 5 buttons and they were all gone within a few hours.

1 November 2018
Unprompted review
CustomButtons.com by Everyone Loves Buttons Inc.® logo

Reply from CustomButtons.com by Everyone Loves Buttons Inc.®

Mr. Martin,
I apologize that you did not have a positive experience with the buttons you have ordered. My understanding is that our staff have already contacted you to redo your order and perhaps increase the button size at your discretion. We strive to always have happy customers and will do whatever it takes to remedy the situation to the fullest extent possible.

Thank you for working with us as we do whatever we can to make you happy.

Maura Statman

Rated 5 out of 5 stars

I Thank you all so very much

I Thank you all so very much! You all saved the day for a wonderful event that was coming up on Sunday. I contacted you all on Tuesday and immediately you went to work on my request and everything that was discussed manifested without incident! Great Customer Care was
indeed delivered!

26 October 2018
Unprompted review
Rated 3 out of 5 stars

Prices can be better.

10 October 2018
Unprompted review
CustomButtons.com by Everyone Loves Buttons Inc.® logo

Reply from CustomButtons.com by Everyone Loves Buttons Inc.®

Kayla,
I was sorry to hear that you were unhappy with our prices. We do strive to offer competitive pricing for our customers. Our company policy is that we do offer a best price guarantee such that if we receive a written quote from a customer, we will review it and should be able to beat that price as long as the product is identical (2 piece button made in USA).

Also, I don't know if you were aware that we are having a 15% off of the button cost with the promo code TAKE15. Perhaps you were not aware of this. I would be more than happy to offer you a credit back.


Maura Statman, President

Rated 5 out of 5 stars

Would use again

Ordering process was quick and easy. I received a proof before production. Final product was great. Everyone was very happy with them. Would definitely use CustomButtons.com again.

9 October 2018
Unprompted review
Rated 5 out of 5 stars

I am 100% pleased with my order

I am 100% pleased with my order. The buttons are high quality and arrived exactly when I needed them. The communication between the company and myself was prompt, efficient, and clear; and they made a change in artwork seamless when I noticed I misspelled a word in my design. I would definitely order from this company again!

4 October 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look