The same issue happened to me . I order a custom sneaker with a 5 percent discount in April 21, 2023. This seller also sent me a wrong size . I paid international $97.80 for shipment from US to... See more
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2 months later you receive trainers that look like they have been painted by a child. See something that’s too good to be true. It probably is. Absolute waste of money. Good communication from the com... See more
Company replied
Sent a picture of the trainers I wanted got back the SMARTEST pair of trainers I’ve had so smart I don’t want to wear them lol good customer service and had them in 3 weeks we’ll definitely be using t... See more
Avoid like the plague... seem nice enough at first wait 2 month for trainers that are comming away at the seems then get accused of doing it ur self for a refund 😂 i also could have hand painted them... See more
Company replied
Company details
Information provided by various external sources
Custom Crep City UK is a custom hand painted trainers company. Each trainer is carefully hand painted and sold online. We offer workshops to youth organisations and corporate offices giving them the opportunity to customise their very own trainers.
Contact info
United Kingdom
- sales@customcrepcityuk.com
- customcrepcityuk.com
2.3
Poor
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gave the package to a courier who then…
Gave the package to a courier who then lose my package. Then had the Gaul to say they’re not responsible when under the Consumer Rights Act they are. Upon bringing this up to them, they cut all contact and left me without a choice of refund for the €240 or so I spent on the shoes
29 November 2019
Unprompted review
Amazing service
Amazing service, perfect quality and overall exactly what I asked for.
24 July 2019
Unprompted review
amazing service
Kept me well updated with product design and when it had been posted, such a great service and would definitely use again 😁
23 July 2019
Unprompted review
Amazing custominsation!
Bought their Dragon ball super Broly customisations and i have to say they look amazing! Perfect detailed design! i like the hand painted broly and goku followed by the different nike swoosh design! Will definitely buy again next time!
14 July 2019
Unprompted review
Buckfast customs
2 months later you receive trainers that look like they have been painted by a child. See something that’s too good to be true. It probably is. Absolute waste of money. Good communication from the company but still not a professional job atall. Gutted.
14 July 2019
Unprompted review
Reply from Custom Crep City UK
We're sorry that you are not happy with your order. We hope you understand that the 2 month wait was due to the high amount of Buckfast orders and we did try to update you as much as possible on the progress of your order. Can I ask what was wrong with the final product that you received? Please send some photos if possible. We would like to ensure this doesn't happen again.
Please accept our apologies.
Very helpful!
19 June 2019
Unprompted review
Excellent quality products
Excellent quality products
Good customer service very helpful with the selection.
Suitable for gifts as well
2 April 2019
Unprompted review
The guys were really helpful and I was…
The guys were really helpful and I was able to buy shoes for my kids and the service was amazing!!!!
2 April 2019
Unprompted review
Great service and quality
Amazing shoes! Great quality design and quick delivery even though I chose standard shipping. Will be purchasing some more trainers from here in the future!
Thanks!!
17 March 2019
Unprompted review
Quality Guys
Very talented and very friendly guys.
They delivered as promised in good time.
Will definitely be back soon💛
14 March 2019
Unprompted review
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