Custom Health Plans, Inc Reviews 36

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Richard is great. Makes complicated health insurance easy to understand and recommends the right product for his clients. Our family has used Richard for 5 years now and we will continue to use him... See more

Rated 5 out of 5 stars

Cheryl has been better than outstanding at helping me navigate through plans that fit our small Company. Can't say enough good things about her level of customer service.

Company replied

Rated 5 out of 5 stars

Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business an... See more

Company replied

Rated 5 out of 5 stars

Cheryl Samberg is the absolute best. She is thorough, patient and an absolute pleasure to work with. She makes the entire health insurance process pleasant and easy, and leaves you confident that ev... See more

Company replied

Company details

  1. Insurance agency
  2. Financial advisor

Information provided by various external sources

Affordable Texas Health Insurance Broker offering the best Private and Major Medical Health Insurance plans in Dallas, Austin, and Houston. Click here for free health insurance quotes in Texas!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Richard Monello is great!

Richard is great. Makes complicated health insurance easy to understand and recommends the right product for his clients. Our family has used Richard for 5 years now and we will continue to use him in the future. Not easy getting your own health insurance...too many companies, products, deductibles, caps and restrictions to fully understand without the help of a professional. If you use Richard Monello you won't be disappointed!

18 June 2019
Unprompted review
Rated 5 out of 5 stars

Both Rick and Cheryl are great

Both Rick and Cheryl are great. First class services: very professional, knowledgeable and passionate. Highly recommended.

14 June 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you for the kind words Charles. We are happy to help such great folks like your family with your healthcare needs.

Rated 5 out of 5 stars

Ric is on his game

Ric is on his game. He's always been responsive and helpful when helping me find the right answer to my questions.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful help with health insurance…

Quick to respond with health insurance plans that work for you and your family. Very glad to be a customer.

11 June 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

David,
It always a pleasure working with you. Thank you very much for the kind words and being a loyal long time client.

Rated 5 out of 5 stars

Ric has been great!

11 June 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Lori,
Thank you for being a long time customer . it is always a pleasure to help you.

Rated 5 out of 5 stars

Meeting the customer’s needs.

Rich is always willing to explain the different healthcare plans and help you through the process. I appreciate him getting back to me promptly. He truly takes care of his customers.

13 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Jessica,
Thank you for the kind words , We really try to do our best!

Rated 5 out of 5 stars

Cheryl Samberg is the absolute Best!

Cheryl Samberg is the absolute best. She is thorough, patient and an absolute pleasure to work with. She makes the entire health insurance process pleasant and easy, and leaves you confident that every detail has been addressed. I would highly recommend!

10 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you for your kind words John ! I really do care about helping folks get the coverage they need, and I appreciate the fact that you took the time to comment. You made my day :)

Rated 5 out of 5 stars

Cheryl has gone above and beyond my…

Cheryl has gone above and beyond my expectations in every way. Incredibly responsive to my specific needs, and knowledgeable about the fine print, she gets my strong endorsement and recommendation.

9 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you Michael! It was a pleasure helping you and I appreciate you taking time to send a review !!

Rated 5 out of 5 stars

Highly recommend Rick & Cheryl

Highly recommend Rick & Cheryl, they are awesome! Cheryl helped me get a small group policy and answered all of my questions quickly. If you are looking for health insurance call custom health plans. A++

9 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you Kevin! We appreciate your trust in Custom Health Plans to help you with your health insurance needs.

Rated 5 out of 5 stars

Cheryl has been better than outstanding…

Cheryl has been better than outstanding at helping me navigate through plans that fit our small Company. Can't say enough good things about her level of customer service.

8 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you John! I am glad I could help your new employee find a plan for his whole family during the renewal process. Custom Health Plans appreciates your continued business with us!

Rated 5 out of 5 stars

Awesome health plan

Richard Monello is wonderful to work with, he has so much knowledge on current legislation and what’s coming in the future. He helped guide me to the best plan for me that has not only much better coverage but with a lesser deductible and at a much lower cost.

7 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Patricia,
Thank you so much for the wonderful review and kind words. You have been a joy to work with and I'm
very glad you are happy with our service and me.

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding.

I talked to several companies about insurance and Custom Health Plans provided the best advice.

I am VERY SATISFIED with the plan and there have been no surprises.

7 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

William,
Thank you so much for the review and kind words. It always makes our day when we have satisfied clients like yourself.

Rated 5 out of 5 stars

Excellent Customer Service

I’ve gotten excellent advice and options for my health insurance needs. Whenever I had questions, I received prompt answers. Excellent customer service.

7 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Thank you so much for the great review , we appreciate it very much.

Rated 5 out of 5 stars

Dear Richard,

Dear Richard,

Thank you for providing various clients in your applicable and approved areas of the country with alternative medical plan options through Custom Health Plans.

Joseph (Joe-NYC)

7 May 2019
Unprompted review
Custom Health Plans, Inc logo

Reply from Custom Health Plans, Inc

Hi Joseph,
You are very welcome , We enjoy our relationships with trusted partners like yourself. Thanks for being part of our family.

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