I just want an update on my order. My order number is order #20007. I have received several emails from this company clarifying my purchase was being prepared so I know it's the corre... See more
Company replied
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I just want an update on my order. My order number is order #20007. I have received several emails from this company clarifying my purchase was being prepared so I know it's the corre... See more
Company replied
I'd leave a 0 star but it won't let me, they sold me a fake sterling silver ring, my daughter's finger turned green, went back and forth with them 4 a refund, they dragged it out for months, now s... See more
Company replied
I ordered my mother a bracelet fpr mothers day with my sister's name and mine-that was correct. Our birthstones are not correct. June & July. The bracelet has April and October birthstones. Will not b... See more
Company replied
I am not only very pleased with the beautiful engagement ring I am even more pleased with the service I received. I needed a ring within a very short time frame & not only was it ready & shipped to my... See more
A family-owned and operated jeweler for over 25 years ,Our commitment to excellence has made us one of the leading independent jewelers. Providing our clients with the highest quality jewelry and the highest possible level of service is what we strive for.
1304 - 50 Belgian Ln Cochrane, T4C 0Y5, ALBERTA, Canada
Replied to 75% of negative reviews
Typically replies within 2 weeks
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I just want an update on my order. My order number is order #20007. I have received several emails from this company clarifying my purchase was being prepared so I know it's the correct website. Is there a way to get an update or tracking number from the company? I also have screenshots of my order.
This is the product name and description:
Personalized 925 Sterling Silver Ring - Custom Heart Birthstone - Engrave Custom Names - Customized Gift
9
Name 1: Donovan
Name 2: Myteria
Birthstone 1: September – Sapphire
Birthstone 2: May – Emerald
Engraving: Promise Ring
1
I tried to send the link but trustpilot doesn't allow links in reviews but my email is joteelder @ gmail . com where I received a little bit of information about my purchase. Is there a way I can send the link to you through my email?
Thank you I will try to get in contact with the company another way.
There is a company called customized jewels so the name is similar but the spelling is different. That's where the confusion comes from. But thank you for your patience and understanding.

Reply from Engagement Rings By Abhay
They sent the flowers in a bag with everything for you to do they don't come like the picture poor quality worst company don't buy anything from them you will be disappointed and if you request a refund you've to pay to send the flowers back in the garbage they went money wasted

Reply from Engagement Rings By Abhay
I ordered my mother a bracelet fpr mothers day with my sister's name and mine-that was correct. Our birthstones are not correct. June & July. The bracelet has April and October birthstones. Will not be buying from here again.

Reply from Engagement Rings By Abhay
I'd leave a 0 star but it won't let me, they sold me a fake sterling silver ring, my daughter's finger turned green, went back and forth with them 4 a refund, they dragged it out for months, now saying it's outside the window of refund or anything else. DON'T BUY FROM THEM, ULL B SRY

Reply from Engagement Rings By Abhay
didn’t receive a email or a tracking number my order number was 18066 and i even have a confirmation email and a charge

Reply from Engagement Rings By Abhay
Horrible don’t order my package says it’s ready for transit but hasn’t moved in a month and I can’t get updates been emailing them and they can’t seem to find it either. I put my order in may and on June 5th was the last update on it being in transit

Reply from Engagement Rings By Abhay
ordered and forgot to change a detail. Sent a message to change/order and it took days to reply to my email and when they finally did, they said it was too late. DO NOT ORDER!! Basically burglars.

Reply from Engagement Rings By Abhay
Abhay responded quickly to all my questions and the ring arrived in a great presentation box. It is beautiful and exactly as requested. My wife is thrilled with it! I would not hesitate to order jewelry through this company.
Never received my bracelet I have called and the line is always busy also emailed multiple times and nothing they are a SCAM do not order here

Reply from Engagement Rings By Abhay
Review negative 100 Fu ck your stupid f ucking the website yall are scammers I had to get my because it’s been 4 weeks and no updates for my orde yall are some deep s idio ts go to hell I had to get a refund from my bank DO NOT ORDER THEM ! CANCEL THIS WEBSITE they are taking your money

Reply from Engagement Rings By Abhay
ORDER# 10065
""Who did I contact then? This is the company I ordered from."*
This is the worst company I've ever dealt with. It took a month to get my order, & I had to send many messages to see what was going on. I did hear back. Once I received my order, it was not as advertised. It was supposed to have two names on it, & a nice clap. That's not what I received. Now I'm not getting any replies.

Reply from Engagement Rings By Abhay
I send an email and a copy of my receipt It’s been over a month since I’ve placed an order and still no communication on where the product is. I would love to receive my product instead of a refund but there’s apparently no product .
I’ll update again if I get an anwser but until then I Do NOT recommend this site.

Reply from Engagement Rings By Abhay
I’ve sent out 4 emails with absolutely no communication in return. It’s been over a month since I’ve placed an order and still no communication on where the product is. The number listed on the site doesn’t work and I only receive automated responses when I reach out.

Reply from Engagement Rings By Abhay
I am not only very pleased with the beautiful engagement ring I am even more pleased with the service I received. I needed a ring within a very short time frame & not only was it ready & shipped to my home but Abhay kept in touch with me during the process of making of the ring & during delivery to make sure I got it on time & was pleased with the product. I will 100% be buy all my future jewelry here.
Abhay was great. He was with me every step of the way. The ring is great!
My tanzanite ring made by Abhay is stunning! I am so happy with the color & clarity! Priced so well. I can hardly wait til Christmas to order matching earrings. Thank you so much!!!!!
Customize Jewels was great to work with for a diamond engagement ring at a great price. Abhay was very helpful and patient with designing the ring to my exact preferences, and was always prompt with his responses. My ring is beautiful and appraised to be exactly what was was described. I'm very happy.
I was apprehensive about purchasing a ring online. The process was smooth and as promised. I received drawings, photos and videos along the way. The ring arrived early and is spectacular.
Everyone involved was beyond reproach
Honestly after the amazing service, fast response time, super quick in the making of my customized engagment ring for my gf I could not be happier.
I’ll definitely be buying more jewelry here and only here in the near future.
Thank you for everything I really appreciate it.
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