Custom Networks Reviews 68

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The UPS battery went out right before I was scheduled for major surgery. I explained that I needed it quickly so that my wife could use the CPU while I was in the hospital. They made it happen quick... See more

Rated 5 out of 5 stars

Moiz and Custom Networks are outstanding at what they do. You can tell they care about their customers and providing an excellent service and product. Moiz goes above and beyond and has truly made c... See more

Rated 5 out of 5 stars

We've been working with Custom Networks for nearly five years now, and they've been excellent every step of the way - responsive, pleasant and a great source of information. Not only do they keep us... See more

Company replied

Rated 5 out of 5 stars

Never had such a great customer service experience as I had with Moiz Bhindarwala at Custom Networks. Called him on a Sunday, he actually answered the phone and did what he could to help me repair my... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Dependable source of APC UPS and cooling solutions for desktop, network, server, computer rooms, and data centers at down to earth prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

The UPS battery went out

The UPS battery went out right before I was scheduled for major surgery. I explained that I needed it quickly so that my wife could use the CPU while I was in the hospital. They made it happen quickly. Thank you

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Honest and Prompt Vendor Support Experience

I recently sent a purchase order to this vendor, and he promptly informed me that the item was still under warranty—saving me from an unnecessary expense. I truly appreciate their honesty and rapid response. It's rare to find such integrity and efficiency in service. Highly recommended!

21 October 2025
Unprompted review
Custom Networks logo

Reply from Custom Networks

Good afternoon Zorayda, thank you for posting a fantastic review! It’s always great to hear that our honesty and efficiency shine through.

May I kindly request you to post a recommendation on LinkedIn at https://www.linkedin.com/in/moiz-bhindarwala/

Thank you for your time and attention.

Rated 5 out of 5 stars

Reliable, Friendly and efficient!

Moiz is the most efficient, friendly vendor that I have worked with in a long time. He is quick to find the information and equipment we need and the service is very speedy. We had our battery back up within a few days.
It is always as pleasure to deal with Moiz. Thank you very much.

19 March 2025
Unprompted review
Custom Networks logo

Reply from Custom Networks

Hi Dee,

Thank you so much for your kind words! I truly appreciate the time you took to share your experience with others. Customer feedback is invaluable to us, and I’m thrilled to hear that you found our service efficient and prompt.

Your endorsement means a lot, not just to me but to our entire team at Custom Networks. We always strive to provide excellent service, and it’s rewarding to know that our efforts resonate with our valued clients like you.

If you ever have the opportunity, I would be grateful if you could recommend us to your circle. Your support helps us grow, and we exist because of customers like you!

Thanks again for your trust and partnership. Looking forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Reliable, Knowledgeable, and Customer-Focused

We have worked with Custom Networks multiple times, including purchasing UPS systems, and they have consistently gone above and beyond in helping us find the perfect power solutions for our needs. Their team has been incredibly helpful in ensuring we get exactly what we require, providing thoughtful recommendations without any pressure to buy.

On more than one occasion, they’ve even pointed us in the right direction, suggesting solutions that didn’t necessarily involve making a purchase from them, just to make sure we had the best possible outcome. I highly recommend Custom Networks for anyone seeking exceptional service and expertise.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

We had a very good experience with Custom Networks

We had a very good experience with Custom Networks. They had our new UPS system delivered to us and they came on site to install. One piece arrived damaged from the shipping company and Custom Networks took care of everything getting that piece replaced. Very happy with them.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Moiz and Custom Networks are my top choice

Moiz and Custom Networks are outstanding at what they do. You can tell they care about their customers and providing an excellent service and product. Moiz goes above and beyond and has truly made complicated and critical matters turn into swift and easy solutions many times for our company. I'd give 6/5 stars if I could!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Product Quality!

We've been regular customers for many years now and really appreciate the great customer service provided by Custom Networks and their knowledgeable staff.
We highly recommend this company to anyone needing anything from UPS, Power and IT related components!

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Moiz made my experience 5 stars

Moiz made my experience 5 stars. I am sure many others that work here are great too. Customer service is top notch as always. If we ever need equipment, we think of Custom Networks. Thank you for the wonderful service you and your team has provided.

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Custom Networks - 3 year fabulous business relationship!

Moiz is the very best with technical and customer support with quick answers/feedback!
The entire Custom Networks Team is efficient in billing, all paperwork, and knowledge base - we were so impressed with their company in Boston.. that we are using their services in our 8 other offices these past 3 years. We are looking forward to having all our UPS infrastructure and warranty handled with Custom Networks!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Professional timely service and…

Professional timely service and delivery. Also issued a shipping label to recycle. Perfect in every way!

18 January 2023
Unprompted review
Custom Networks logo

Reply from Custom Networks

Thank you for your kind words. It was my pleasure assist you.

Please do not hesitate to get in touch with me if you require any support.

Regards,
Moiz Bhindarwala
978-392-0060

Rated 5 out of 5 stars

Moiz was very helpful to us in the…

Moiz was very helpful to us in the sale. He helped us figure out what replacement unit we needed.

Thanks.

13 January 2023
Unprompted review
Custom Networks logo

Reply from Custom Networks

Thank you for your kind words. It was my pleasure assist you.

Please do not hesitate to get in touch with me if you require any support.

Regards,
Moiz Bhindarwala
978-392-0060

Rated 5 out of 5 stars

Customnetworks.net Great help.

Mr. Bhindarwala, of Customnetworks.net was very helpful in pointing me to the APC device to meet my needs. My old unit had failed and I needed a replacement. Our previous APC unit worked for 7 years through many outages. I needed a replacement to protect my computing equipment and I wanted it fast. They shipped it directly to me and sent a return label to send my old unit back for proper battery disposal. It arrived in less that 24 hours. Set-up was easy. The new unit (the new APC Back-UPS Pro UPS model BR1500MS2) is supposed to run more that twice as long as my old one. Definitely have bookmarked Customnetworks.net for future purchases.

20 December 2022
Unprompted review
Custom Networks logo

Reply from Custom Networks

Hi Greg,

Thank you for your review. I'm glad we were able to help!

We pride ourselves on our knowledge of APC UPS and only want to offer products and solutions that will benefit you the most.

Please do not hesitate to get in touch with me if you require any support.

Regards,
Moiz Bhindarwala
978-392-0060

Rated 5 out of 5 stars

Fabulous service and quick support!!!

15 September 2022
Unprompted review
Custom Networks logo

Reply from Custom Networks

Hi Lewis,

Thank you for your kind words. It was my pleasure assist you.

Please do not hesitate to get in touch with me if you require any support.

Regards,
Moiz Bhindarwala
978-392-0060

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