Custom 1 Reviews 69

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent printing and soft fabrics. Many appreciate the quick order turnaround and fast delivery, often receiving their items sooner than expected. The user experience, from designing custom items on the website to the overall ordering process, is frequently described as easy and stress-free. However, some people were dissatisfied with their orders, citing issues with product quality such as faded images and incorrect colors that did not match previews. A few customers also experienced problems with sizing, noting that items did not fit as described. There were also instances where custom orders were canceled due to the company not understanding requirements, leading to a disappointing experience for those individuals.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers are impressed with the quality of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality of the... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick turnaround... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the... See more

User experience

Users describe positive interactions with the user experience. Many found the site easy to use, allowing them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You guys are wonderful to work with! Great experience, prompt and accurate printing and shipping, top-notch customer service. My first order was great and I needed to reorder. Contacted custom... See more

Company replied

Rated 5 out of 5 stars

The photos of my grandson turned out perfectly on the tee-shirts. Making a tee-shirt quilt for his high school graduation coming up in June. The order turn-around time was very quick and the qualit... See more

Company replied

Rated 5 out of 5 stars

When an Etsy seller absolutely screwed me over for my best friend’s bachelorette, this company was an absolute life saver to get shirts made and to me on time! It was extremely easy and stress free an... See more

Company replied

Rated 5 out of 5 stars

I have an upcoming family event where my estranged father will also be. Since I do not trust this man to respect my boundaries, I ordered a beautiful custom tank top featuring my father's mugshot. The... See more

Company replied


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It was easy to design and quick to ship.

20 February 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Becky,

Thank you for the 5-star review!

We’re glad to hear that designing your shirt was easy and that your order shipped quickly. At Custom One, we focus on making custom t-shirt printing simple, fast, and reliable—from the online design process to final delivery.

We truly appreciate your support and look forward to helping you with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Excellent customer service

You guys are wonderful to work with! Great experience, prompt and accurate printing and shipping, top-notch customer service.

My first order was great and I needed to reorder. Contacted customer service who took me through step by step, making sure all was accurate. You put up with multiple questions, always answering quickly and helpfully.

My order was kindly shipped to 2 addresses and all were pleased with their shirts!

Highly recommend!!!

15 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Kathy,

Thank you so much for the incredible 5-star review!

We’re truly grateful for your kind words. It’s wonderful to hear that both your first order and your reorder were smooth experiences. Providing excellent customer service, accurate production, and prompt custom t-shirt printing and shipping is exactly what we aim for at Custom One.

We’re especially glad our team could guide you step by step and answer all your questions quickly and clearly. Making sure every detail is accurate—especially when shipping to multiple addresses—is important to us.

Thank you for your recommendation and for trusting Custom One with your custom apparel needs. We look forward to working with you again!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Best T-shirt service I have worked with.

Amazing printing job and incredibly fast shipping. Will purchase from Custom One again!

5 February 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Ken,

Thank you so much for the 5-star review!

We’re honored to hear that you consider Custom One the best t-shirt printing service you’ve worked with. It’s great to know you were impressed with the print quality and our incredibly fast shipping. Providing high-quality custom t-shirt printing with reliable turnaround times is exactly what we strive for on every order.

We truly appreciate your support and look forward to working with you again on your next custom apparel project!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Shirts arrived as promised

Shirts arrived as promised with good quality printing!

10 February 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi SR,

Thank you for the 5-star review!

We’re glad to hear your shirts arrived as promised and that you were happy with the quality of the printing. Delivering dependable turnaround times and high-quality custom t-shirt printing is a top priority for our team at Custom One.

We truly appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

The best!

The site is easy to use. In quickly designed 4 different custom shirts in minutes. Customer service was helpful and quickly responsive when I wanted to increase the shirt quantity. The shirts arrived in a couple days and were exactly as expected.

28 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Shelly,

Thank you so much for the amazing 5-star review!

We’re thrilled to hear that you found our site easy to use and were able to design multiple custom shirts so quickly. It’s great to know our customer service team was helpful and responsive when you needed to update your order, and that your shirts arrived fast and exactly as expected. Providing easy customization, fast turnaround, and high-quality custom t-shirt printing is what Custom One is all about.

We truly appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Fast turn around and GREAT shirts

Fast turn around and GREAT shirts! Will be reordering soon. Thanks for such a great first time experience!
Cheers!

24 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Jamie,

Thank you so much for the 5-star review!

We’re thrilled to hear you had a great first-time experience with Custom One and that you were happy with both the fast turnaround and the quality of the shirts. Providing reliable, high-quality custom t-shirt printing with quick production times is exactly what we strive for.

We truly appreciate your support and look forward to working with you again very soon. Cheers!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Ordered a custom 2 sided T shirt and…

Ordered a custom 2 sided T shirt and downloaded my pics...
The added features where I could add to my pictures with words made it stand out even more...!!!
Definitely going to order more...!!!

19 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Fubar,

Thank you so much for the 5-star review!

We’re glad to hear you had a great experience ordering a custom two-sided t-shirt and uploading your photos. It’s awesome to know the added design features—like combining images with text—helped your shirt stand out even more. Making custom t-shirt printing easy, creative, and high-quality is exactly what we aim for at Custom One.

We truly appreciate your support and look forward to creating more custom designs for you soon!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Delivered quickly and great quality for…

Delivered quickly and great quality for only needing a couple shirts!

23 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Brad,

Thank you for the 5-star review!

We’re glad to hear you were happy with the fast delivery and great print quality, even for a small order. At Custom One, we’re proud to offer high-quality custom t-shirt printing with no minimums, so customers can order exactly what they need without compromise.

We appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Ordered and the quality was great

Ordered and the quality was great! Will order again.

27 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Harris,

Thank you for the 5-star review!

We’re glad to hear that you were happy with the print quality of your order. Delivering high-quality custom printing and a smooth ordering experience is always our goal at Custom One. We truly appreciate your support and look forward to working with you again on your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

It was easy to do and the shirt came…

It was easy to do and the shirt came out amazing. The shirt quality was fantastic. I'm planning on purchasing other items because of how impressed I was by everything. Highly recommend

5 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Bonnie,

Thank you so much for the 5-star review!

We’re thrilled to hear that the ordering process was easy and that your shirt came out amazing. It’s great to know you were impressed with the shirt quality and overall experience. Providing high-quality custom t-shirt printing with an easy, reliable process is exactly what we aim for at Custom One.

We truly appreciate your recommendation and look forward to helping you with more custom apparel in the future!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

The photos of my grandson turned out…

The photos of my grandson turned out perfectly on the tee-shirts. Making a tee-shirt quilt for his high school graduation coming up in June. The order turn-around time was very quick and the quality of the photo transfer was very well done!

8 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Sandy,

Thank you so much for the 5-star review!

We’re thrilled to hear that the photos of your grandson turned out perfectly on the t-shirts. Creating something as meaningful as a t-shirt quilt for a high school graduation is truly special, and we’re honored that you trusted Custom One for the photo t-shirt printing. It’s great to know the turnaround time was quick and that the photo transfer quality met your expectations.

Thank you again for choosing Custom One. We wish your grandson a wonderful graduation celebration and look forward to helping with any future custom apparel projects!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Fast printing and delivery

Fast printing and delivery. Easy customization. Images came from small files and were enlarged very sharply.

21 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Tanner,

Thank you for the 5-star review!

We’re happy to hear you had a great experience with our fast printing and delivery and that the customization process was easy. It’s especially great to know that your artwork—despite coming from smaller files—was enlarged and printed cleanly and sharply. Our production team puts a lot of care into art review and print quality to make sure every custom order looks its best.

Thank you for choosing Custom One. We look forward to working with you again on your next custom printing project!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Kid Sized Personalized Hoodie

This hoodie was for my grandson for his birthday. He was so excited when he saw it. Not only was what he wanted on it was, but he had to show me how soft it was inside. Using the size chart, it was just a touch big and I actually did that on purpose. All in all, it was a great experience for my first purchase.

21 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Lois,

Thank you so much for the wonderful 5-star review!

We’re delighted to hear that your grandson loved his kid-sized personalized hoodie and that it was a hit for his birthday. It’s great to know the design turned out exactly as requested and that the soft, comfortable interior stood out right away. We’re also glad the size chart helped you choose the perfect fit—planning for a little extra room is always a smart move.

Thank you for choosing Custom One for your first purchase. We truly appreciate your trust and look forward to creating more custom kids apparel for you in the future!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

One of the best buying experiences ever!

The entire experience from navigating the website for the first time, to asking for a quote, placing the order and receiving my t-shirts was easy, fast and overall just great! And the t-shirts are exceptional! They exceeded my expectations! Could not be happier with the t-shirt itself as well as the graphic!

11 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Sandra,

Thank you so much for the amazing 5-star review!

We’re thrilled to hear that your entire experience with Custom One—from navigating our website and requesting a quote to placing your order and receiving your custom t-shirts—was easy, fast, and seamless. It means a lot to us that both the t-shirt quality and the printed graphics exceeded your expectations. Delivering high-quality custom t-shirt printing with outstanding results is always our goal.

We truly appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

I have ordered several times and I have…

I have ordered several times and I have not been disappointed. I am very pleased with the quality of the shirt prints and the quick turnaround time.

7 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Shanica,

Thank you for the 5-star review!

We’re happy to hear that you’ve had consistently great experiences with Custom One. Providing high-quality shirt printing along with a quick turnaround time is a top priority for our production team, and it’s wonderful to know we’ve met your expectations on multiple orders.

Thank you for continuing to trust Custom One for your custom t-shirt printing needs. We look forward to working with you again soon!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Really high quality shirts

The shirts I've ordered have been perfect! They're delivered fairly quickly, and I must say that the quality is really first rate.

1 January 2026
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Thomas,

Thank you for the 5-star review.

We’re glad to hear that your custom shirts turned out perfect and that you were impressed with both the fast delivery and first-rate quality. At Custom One, we take pride in providing high-quality custom t-shirt printing with reliable turnaround times so our customers can count on consistent results every time.

Thank you for choosing Custom One—we look forward to working with you again on your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Rated 4 out of 5 stars

fast delivery

26 December 2025
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Tina,

Thank you for the 4-star review!

We’re glad to hear you were happy with our fast delivery. At Custom One, we work hard to offer quick turnaround custom t-shirt printing without compromising quality. Your feedback helps us continue improving our custom apparel printing services, and we truly appreciate you choosing us.

We look forward to working with you again on your next custom order!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Easy to order a custom layout

Easy to order a custom layout. Great ability to view & review the layout. Zero setup fee, same day order fulfillment, fast shipping. Excellent overall service. 👍👍👍

14 December 2025
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Paul,

Thank you so much for the 5-star review!

We’re happy to hear that you found it easy to create and review your custom layout using our design tools. Offering easy custom t-shirt ordering, zero setup fees, and same-day order fulfillment with fast shipping is a big part of what sets Custom One apart. We’re especially glad you had an excellent overall experience with our custom apparel printing services.

We truly appreciate your support and look forward to working with you again on your next custom order! 👍

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Fast and high-quality

I wanted some custom-designed tees to give as Christmas gifts. All I had to do was choose the style, color and size of the shirt and upload my art. The turnaround was quick and the quality top-notch. I'm sure I'll be using Custom One again!

27 December 2025
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Kat,

Thank you so much, for the 5-star review!

We’re thrilled to hear that you had a great experience with our custom t-shirt printing and that the process—from uploading your artwork to selecting styles and sizes—was smooth and easy. Providing fast turnaround times and high-quality custom apparel is exactly what we strive for, especially for special occasions like Christmas gifts.

We truly appreciate your support and look forward to helping you again with your next custom shirt printing project!

— Jill Hanson
Production Lead, Custom One

Rated 5 out of 5 stars

Wonderful Experience!

I have an upcoming family event where my estranged father will also be. Since I do not trust this man to respect my boundaries, I ordered a beautiful custom tank top featuring my father's mugshot. The tank top turned out wonderfully and arrived quickly. Highly recommend ordering from this company. I'm excited to wear my new top to help reinforce some distance between my father and I.

13 December 2025
Unprompted review
Custom 1 logo

Reply from Custom 1

Hi Brittany,

Thank you for sharing your experience with us. We’re really glad to hear the tank top turned out exactly as you hoped and arrived quickly. It means a lot to know we could help you feel more confident and supported going into an important family event. We truly appreciate the recommendation and thank you for choosing Custom One.

—Jill Hanson
Production Lead, Custom One

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