The shirts are not made from cotton fabric but shiny polyester. The size S is way too large, fits like a size L. The fit is boxy. It is a shame because the colors are vibrant and the designs are great... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overseas scam, don't do business with these people. Product is not what's advertised. What you get (if at all) is not what you order. Takes forever to ship and no communication. Ordered on Feb. 19 and... See more
I have bought a number of these last year and they are great.Love them.Different sizing and materials in some but good quality.AUD advertised but more than double charged in US when converted and if u... See more
I purchased a Star Christmas Tree "sweatshirt" with a sparkly design for Christmas. There is no sparkle whatsoever on this shirt. Possibly silk screen? It is described as a sweatshirt, it is more like... See more
Company details
Written by the company
Shop delivers products to inspire Hippie, Peace & Love! Customer satisfaction is our top priority. If you experience a problem with our products, customer service, shipping, or even if you just don’t like what you bought, please let us know. We’ll do whatever it takes to make it right. Now that you found us, please keep in touch by subscribing to our Free Newsletter and following us on social media!
Contact info
212 Horton Road, Datchet, SL3 9HL, Slough, United Kingdom
- service@custompupshirt.com
- custompupshirt.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great designs but unwearable shirts
The shirts are not made from cotton fabric but shiny polyester. The size S is way too large, fits like a size L. The fit is boxy. It is a shame because the colors are vibrant and the designs are great. Shirts are unwearable though, completely ill fitting. Prints are so big that even making them smaller and better fitted will not work because you would have to cut into the print.
Overseas scam
Overseas scam, don't do business with these people. Product is not what's advertised. What you get (if at all) is not what you order. Takes forever to ship and no communication. Ordered on Feb. 19 and delivered March 9th, NO communication from seller even after repeated emails.
DO NOT BUY
DO NOT BUY, this company is a scam. I purchased 2 shirts on 1/29, it’s now 3/5 and I never received my items.
Honestly surprised by the quality of…
Honestly surprised by the quality of these shirts. The material actually feels heavy and sturdy. solid purchase.
Shipping was super fast
Shipping was super fast. Surprised by the quality of the Ac/dc shirt, fabric feels great. 10/10.
Alice In Chains shirts
bought a black and a white Alice In Chains shirt. my new favorite shirts!!! the back is the really cool part so i will have it covered for the rest of winter, but these are really good quality and washed well. also, had to get my order amended and the support team helped me graciously. arrived quickly. A+++
#nutshell
Item not shipped after 14 days. Asked to pay a fee in order to cancel
Order has still not even been shipped after 14 days! After this waiting I cancelled my order and demanded a refund after which the response is that I will have to pay a cancellation fee... Do not order here
Edit: received a full refund in the end. Still would not recommend to order here
They did not send me what I ordered
They did not send me what I ordered. Sent 2 sweatshirts that were nothing like advertised items. They will not refund and want me to keep them for 10% discount. Customer service is horrendous! Want me to pay shipping to China to return them. Do NOT order from this company. What they advertise looks good but is NOT what they’re sending. It then takes 6 weeks to arrive.
Scammers
Scammers! I ordered a black tunic with gold embellishment on top and they sent me a Santa-in-his-sleigh shirt instead. I sent them 14 emails asking for a refund and they kept trying to get me to accept a 10% to finally a 50% refund to keep the shirt I did not order. I finally turned it over to the fraud department at PayPal and received a full refund from the seller. Avoid them like the plague. They are rip-offs. Thank goodness for PayPal!
Custompupshirts is a scam I ordered several items based on the…
I ordered several items based on the pictures and descriptions on the website. The items were nothing like described and the size small is a large at least. The company refuses to issue a refund or allow a return and there’s no way to call them. It’s a scam!
Won’t exchange for another size
I received what I ordered in a decent amount of time, however the large that I ordered was much bigger than I expected. I asked to exchange it for a medium and they wanted me to send a picture so they could determine if a return was possible. I sent the picture and have not heard from them since, it’s been a week now. Do not order from this company.
Deceptive image and description
I purchased a Star Christmas Tree "sweatshirt" with a sparkly design for Christmas. There is no sparkle whatsoever on this shirt. Possibly silk screen? It is described as a sweatshirt, it is more like a long sleeved silky t-shirt. The super, super stretchy fabric is similar to bathing suit cover-ups. It is definitely not appropriate for cold weather. To return to China is cost prohibitive. Will donate to Good Will. Cannot even wear to an Ugly Christmas Sweater contest as it cannot be classified as a sweater!
Absolutely awful quality top
Absolutely awful quality top, cost £25 with postage worth about 50p
Material is NOT as listed
I bought two t-shirts from Custompupshirt, and both listings said that the shirts were cotton. They are absolutely not cotton. They are a weird shiny polyester material with an odd smell. The print quality is actually very good, but the material is terrible. The size is also not as listed in the size guide. I ordered medium, and they match up to some x-large shirts that I have in my closet. I am disappointed and going to ask for a refund.
What a joke
What a joke! Ordered 2 shirts, really cute in the picture, really ugly when I got them. I got my money back, the shirts where not even the material they said they were!!!!! I'll post a picture of what I ordered, and what I got! AWFUL!!! Don't go here!!!!
Shirts not like advertised
Ordered 2 shirts advertised as bling. Not a one rhinestone on either shirt. Very flimsy material. Not at all what I thought i was getting. This is false advertised. Also email is Fake! Tried to connect with no luck. Don't waste your money!!
I placed an order
I placed an order, I wasn't sent the correct shirts. I planned on sending them back for a full refund. The company said that it cost too much to send return label. Offered 20% refund after weeks of me begging for help.
I would not do business with you again.
Paid but no Confirmation of payment
I ordered the black Turtle Neck Reindeer top on 25th November. The £26.82 for it was also taken on the same day from my account.
Although I provided my email address and other relevant details I never received any acknowledgment or confirmation.
I therefore don’t know when or if at all, I will be receiving what I’ve paid for?
I’ve tried contacting them at their website with no luck..
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








