Custom Song Gift Reviews 

198
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly talented staff and artists for effortlessly turning deeply personal relationship stories into touching, beautiful songs that completely exceed every expectation. The ordering process is widely described as exceptionally user-friendly, remarkably fast, and completely seamless from the initial submission to the final product. Some reviewers also mentioned a desire for receiving physical CD formats or having even broader genre options available during the initial selection phase. Nevertheless, people across all backgrounds consistently highlight the profound emotional impact, exceptional audio quality, and lasting value of these truly unforgettable custom musical creations.

What people talk about most

Product

Clients share positive opinions on product, highlighting how well the company captures personal stories and... See more

Service

Consumers find service to be positive, highlighting prompt communication and quick delivery times of just a... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is seamless and very... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent production and how well... See more

Staff

Reviewers mention positive feedback about staff, highlighting personable and professional interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, the communication with the company was outstanding. second, the turn around time was amazing. Most importantly, they lyrics and voice blew me away. I ordered 3 songs. Each song, different f... See more

Rated 5 out of 5 stars

By far the most meaningful and sentimental gift to give someone special in your life. Chad and his team created a lifelong memory with thoughtful talent that expresses the appreciation of a significan... See more

Rated 5 out of 5 stars

I ordered a custom song as a surprise anniversary gift for my husband, and it turned out absolutely beautiful. We were on a plane heading to our weekend getaway when I handed him one of my earbuds... See more

Rated 5 out of 5 stars

Very quick turn around and the song was perfect... The wife listens to it on repeat when in the car or cleaning or in the shower/tub, etc... She also randomly listens to it whenever... I gave t... See more


Company details

  1. Music shop

Written by the company

Create a custom, personalized song to gift for Anniversaries, Birthdays, Weddings, or any occasion. At only $99 for 2-day delivery, Custom Song Gift is the best custom song service for personalized music gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(198)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sentimental and exactly what we asked for

Chad did an amazing job writing and producing a song for our moms 60th birthday. He incorporated all the information we gave him perfectly. There was not a dry eye in the house when we played the song at her party-everyone was brought to tears (in the best way!) Everyone was asking where/how we got a custom song and we were happy to tell them!

7 August 2025
Rated 5 out of 5 stars

Your new favourite repeat song!

I couldn't be happier with my song and the process of getting it. The artist was very helpful and creative! I appreciated the communication during the process, they made sure I was going to love all aspects of it.
You have truly outdone yourselves on this song!

7 August 2025
Rated 5 out of 5 stars

Excellence at its core

I am so impressed with my experience. I did alot of research before placing an order with this company, and they were absolutely perfect! I worked with a gentleman named Chad, who was very communicative. His ability to take my story and put it into words, with the exact feel of the song was extraordinary. I adored working with him and the team behind my order. Not only did this fit my budget, but it was also consistent in the time frame delivered. Thank You so much Chad for all the hard work, and dedication to my order. I would highly recommend his services to anyone.

14 August 2025
Rated 5 out of 5 stars

The song was just perfect!

The song was just perfect! Had one made for our anniversary, and my husband loved it. 😍 It was such a touching experience to hear our years together strung together so beautifully. 🥰

18 July 2025
Rated 5 out of 5 stars

Just Amazingggg

I can thank enough for the great gift, great song and great communication. Done just in perfect timing, actually in a record time. Worth all the money. Thank youuuu

7 August 2025
Custom Song Gift logo

Reply from Custom Song Gift

Thank you, Eralda!! We wouldn't be us if it weren't for you either (in the tune of your song haha)

Rated 5 out of 5 stars

Really impressed and happy with our…

Really impressed and happy with our song. Our son feels so special each time he hears it and wants us to play it for all of his friends and family. Very please with the lyrics and beat of the song. Thank you!

6 August 2025
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Reply from Custom Song Gift

Thank you, Ryan! I'm glad to hear it went over so well with him.

Rated 5 out of 5 stars

Best gift ever!

The songs turn out so great. The website is easy to use and it is such a unique and special gift.

8 August 2025
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Reply from Custom Song Gift

Thank you, Cynthia!! I hope the Fab 10 loved it!

Rated 5 out of 5 stars

Extremely easy

Extremely easy. Spot on with the lyrics.

9 August 2025
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Reply from Custom Song Gift

Thank you, Todd! Wishing you both a very happy anniversary.

Rated 5 out of 5 stars

Total puddle.

I was a total puddle listening to my song I made for my husband created by Customsonggift. It's beautiful. Not only was it an amazing song & lyrics, they have such a quick turn-around time!

3 August 2025
Unprompted review
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Reply from Custom Song Gift

Thank you so much, Nicole! It means a lot to know the song came out as meaningful as we'd hoped. I’m truly grateful you trusted us to help capture something so personal, and I’m glad we could create it for you!

Rated 5 out of 5 stars

Best gift ever

Best gift ever! The lyrics were so good and personal, but the song quality itself was really good! Professional quality singing and production. Just incredible. I would listen to it all day if it came up on streaming or the radio. 10/10

4 August 2025
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Reply from Custom Song Gift

Thank you so much, Melissa! I’m thrilled the lyrics and sound quality hit the mark for you. I love your song too, and it’s even made it onto our own personal playlist.

Rated 4 out of 5 stars

Two beautiful songs were created

Two beautiful songs were created! Communication was prompt and personable for the initial song, and I was asked for input/revisions if needed; however, once I did have some changes, communicating dropped off considerably. The original melody was lost from first revision to second revision which was unfortunate, because I preferred the initial one. The contract person said he was new to the business and didn't realize the difficulty of changing lyrics. While I realize this is likely AI generated, it seems as if someone decides to go into the business, they should have a handle on that aspect, but i realize a person can't know it all right in the beginning. Overall, it was a fantastic experience and I'm excited to present the songs to the people they were written for!

25 July 2025
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Reply from Custom Song Gift

Hi Karla, Thank you for your thoughtful feedback. I am truly glad to hear you enjoyed the final songs and are excited to share them. I am sorry that the communication during revisions did not meet your expectations and that the melody change was not what you preferred. Your project was one I spent many hours on because I wanted it to be perfect, and I appreciate you trusting me with something so personal. I will take your notes to heart to make the revision process smoother for future orders.

Rated 5 out of 5 stars

I a very special songlove the rap chorus and not happy…

I love the rap chorus and not happy birthday at all mentioned in the song!

This way Greg can listen yo it several times.
It’s really personal and chorus is about loss of his dad and uncle Bill tgat were really important in his life.

I have told many of my friends but not family members yet till after Greg’s birthday!

1 August 2025
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Reply from Custom Song Gift

Thank you, Lorraine! It was a lot of fun making your song. I hope Greg loved it.

Rated 5 out of 5 stars

I was a bit skeptical at first but…

I was a bit skeptical at first but wanted to surprise my husband with a song. So glad I did! The process was easy. The more details you give them the better the song will turn out and be much more meaningful. The service was quick, just 2 days. As a form of appreciation my husband and I tried to write a song for each other about our love story. So glad I had the professionals do it. I seriously couldn’t be happier with the song. I sent it to a friend before sharing with my husband and her response was “ The very first lyric about his dad 🥹😭”
This will be something we both treasure for a long time. I’m very grateful I did this!

2 August 2025
Unprompted review
Custom Song Gift logo

Reply from Custom Song Gift

Thank you for the wonderful review, Nicole! We had a lot of fun turning your love story into a song.

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