CustomUniforms.co.uk Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the embroidery and stitching are exceptionally well done. People also highlight the fast delivery times and the helpful customer service throughout the entire ordering process. Some people also felt that reviewing and approving the custom design proofs via email was a necessary step before fulfillment. Consumers additionally pointed out that the garments are soft and comfortable to wear during long shifts at work. Reviewers often mention that ordering replacement items or recommending the brand to colleagues is very straightforward.

What people talk about most

Product

People report satisfaction with product quality and sizing, noting that items are true to size, warm, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Order

Customers had positive experiences with order, highlighting the simple and straightforward ordering process... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting how fast orders... See more

Service

Users describe positive interactions with service, highlighting great personal attention and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more


Company details

  1. Uniform Shop

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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No recent history of asking for reviews

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4.9

All reviews

(201)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. I have ordered from them before and have never been disappointed. Great quality clothing, helpful customer service, reasonably priced and quick delivery. What else could you ask for? Will be buying more from them in the future.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

I absolutely love my fleeced jacket I got for placement the quality and detail is great very well made certainly will buy from here again and not only have I recommended you to other students some have also approached me asking when I got it from! Fast delivery great service

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service. I was advised regarding best size and the delivery was timely. Excellent quality of garment. Would recommend with no reservations at all.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Custom Uniforms

We have recently begun ordering workwear from Custom Uniforms and they have been nothing but excellent. Great quality products and embroidery, quick service and clear communication throughout.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, quality service and product!

Substantial professional purchase, following a very successful private purchase, of an embroidered workwear package. Very happy, would definitely recommend and will certainly be back with more orders. Thank you :)

5 February 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a personalised fleece…

I purchased a personalised fleece jacket. Over all the service and communication was exceptional and I record my order in really good time. My only gripe is it’s absolutely enormous on me at only 5’1 which may be due to them being unisex. It would be great if sizes could be made available for men and women especially petite people like myself. Other than that a great experience

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality always

Have been used this company for years for my wards hoodies - always excellent quality - changed the badges a few times over the years too - always reply to messages quickly - would always recommend to other wards and will continue to use this company

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, responsive to queries and rectified an error with no hassle.
Good quality fleece , great value for money, the department really love them !

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Lovely quality and embroidery.

Have ordered fleece and rain jacket bundle for myself and liked the quality, custom embroidery and communication. Recently ordered hoodies and fleeces for myself and 5 staff as they liked the quality and embroidery better than their previous supplier, all really happy with their purchase and the speed of the delivery.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Ordered hoodies for my whole ward all…

Ordered hoodies for my whole ward all received quickly and even placed a second order for the staff who missed out, lovely hoodies and fleece jackets and the staff were all very pleased with them. Arrived quickly once the design was approved. Have recommended to other wards within the hospital.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Perfect fit.

Perfect fit.
Perfect condition.
Perfect communication
Perfect delivery time
Can't fault this company,will definitely use em again

2 February 2024
Unprompted review
Rated 1 out of 5 stars

False advertising and poor customer service

Horrendous customer service from Liz and communication. After placing an order for the waterproof fleece jacket. It came as a thin waterproof with no lining. When I complained they didn’t care at all and would not offer any resolution/ refund or exchange options. Very disappointed with the quality of this item.

19 March 2024
Unprompted review

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