Take money. Email and message numerous times even comment on posts on social media but no replies. Wanted cancel order then after a week got dispatched. I get a card through the post off royal mail I... See more
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See what reviewers are saying
I recently bought the stitch dolls from this company they are absolutely beautiful & so unique. I have also made numerous other purchases from this company and not once have I been disappo... See more
I have quite a collection of beautiful elf dolls now thanks to Cutsie Bobs. I’ve bought them myself, bought them as gifts and received them as gifts. Everything always comes beautifully packaged and... See more
Company replied
Great selection of clothing. My daughter absolutely loved all of her wednesday Adams clothes. All true to size and excellent quality. Was slightly delayed but was notified as to why so customer servic... See more
Company details
Written by the company
Online Girls clothing store also specialising in Spanish Dolls. Based in the UK.
Contact info
1/03 Ivy Mill, Crown Street, Failsworth, M35 9BG, Manchester , United Kingdom
- Info@cutsiebobbs.co.uk
- cutsiebobbs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Better customer service
I ordered a Wednesday dress in March wasn't giving it my daughter until her birthday last week as she's mad on Wednesday, I got a size bigger than her age and it was far too tight and too short! I've emailed twice to ask to return as it's past the 14 days, had no reply, I know there has been personal issues but there still needs to be a customer service ongoing.
The Easter dolls I order is amazing I…
The Easter dolls I order is amazing I ordered the pink and white one which took along time as they had to reorder as was popular so when I E- Mailed them they said it would arrive soon but they do have the grey ones available so I said could I have 2 of them instead and was happy to do that and they arrived quick thank you wil definitely order again .
Amazing product
Amazing product , great communication fab shop highly recommend
Very quickly delivered and everything…
Very quickly delivered and everything was an enjoyable experience!
Had 3 wonderful items
Had 3 wonderful items. Arrived very promptly and all really good sizing. Very happy with my purchase. Just as pictured. 😀
I've been very happy with my…
I've been very happy with my purchases,lovely quality clothes and received quick
Gorgeous bunny dolls
Great communication, bunny dolls so cute and went down a treat for Easter.
Good quality and value for money
Perfect every time
Evertime I order I receive such , well packaged beautiful hair accessories. Also very speedy delivery . Very pleased
Ordered a pair of boots for my grand…
Ordered a pair of boots for my grand daughter very fast delivery and was notified when the package had been dispatched

Reply from Cutsie Bobbs
Ignore the misleading forced good reviews
The recent good reviews are after a Facebook post begging people to leave 5 stars based on previous experiences, and they will receive 20% off their next order (which they probably won't receive).
Please avoid, scroll down and look at the true reviews. This one person business does not answer emails or Facebook messages, nor posts items you ordered weeks ago. She also claims a separate person advertises on her page, when she is the only person running the business. She has enough time to post on Facebook to take more money, but not enough time to send orders received weeks ago or reply to emails? 🚩
The excuse is the lady has just had a baby. Why not close the business if this is causing issues?
If you sell things and give a time frame, you have a duty as a seller to provide those goods within the description stated, by law. If you are unable to do so, then the business should not be operating.
Sadly it seems Cutsie Bobbs was good once upon a time, shame the owner has chosen greed to ruin it's reputation.
The items she sells are for children. Children getting their hopes up that they will receive something, when really they won't, is awful.
I personally am still waiting on my refund, I've had to open a dispute with my bank for this. A few of us have now gone to action fraud too.

Reply from Cutsie Bobbs
Amazing customer service
I ordered this beautiful happy birthday baby for my daughters 2nd birthday and I got her big sister a baby so she doesn't feel left out , when I ordered the doll I ordered was out of stock , like a typical anxious Annie I completely panicked that I wouldn't get a baby in time , the staff were AMAZING, refunded me for the out of stock doll and allowed me to get a new baby and posted them both out together, they liturally arrived with in 3 days !! Honestly beyond happy with them and I will have 2 very happy girlys when they open these , Thankyou for you're amazing customer service I 100% will be ordering from here again ♡

Reply from Cutsie Bobbs
We love cutsiebobbs
We love cutsiebobbs! My little girl loves the wide range of clothes and style!

Reply from Cutsie Bobbs
Placed 3 orders so far and all have…
Placed 3 orders so far and all have arrived quickly and as described. My daughter is obsessed with the Wednesday collection 😁 highly recommend!

Reply from Cutsie Bobbs
Ordered twice both times had quick…
Ordered twice both times had quick delivery and loved both products, thank you

Reply from Cutsie Bobbs
We ordered 2 Wednesday hoodies which my…
We ordered 2 Wednesday hoodies which my girls loved ! Can’t wait to see the rest of the experience

Reply from Cutsie Bobbs
My daughter loves the wide range of…
My daughter loves the wide range of clothes from Cutsie Bobbs. Our most recent purchase was from the Wednesday collection - always really cool clothes and bang on trend. Fast delivery Too. Can’t wait to shop again.

Reply from Cutsie Bobbs

Reply from Cutsie Bobbs
Great service
Great service, its shipped quickly with great communication... thank you.
I will be purchasing more Wednesday items for my daughter

Reply from Cutsie Bobbs
Lovely company…
I have bought a few things from this company and I've been happy with them I would recommend this company to my friends and family and I will continue to purchase items from here

Reply from Cutsie Bobbs
Very poor quality item/faulty
Very poor quality item. Not safe to give to a child. Returned item as it was faulty. Received refund for item but not for the postage to return the unsafe/faulty item. Used to like this company but am very dubious about using now.
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