CV Bay Ltd Reviews 128

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I found it really great that Lauren was very on top of communication and explaining everything to great detail. She didn’t take up too much time on the phone and managed to give me all the details I n... See more

Rated 5 out of 5 stars

My experience with Lauren was absolutely amazing. Throughout the whole process she always found time (even during her own time) to update me on any progress in my job search. She was always supportive... See more

Rated 5 out of 5 stars

Lauren is an amazing person and recruiter at CV Bay. She’ll always have your best interests at heart and take your personal feelings into account. Very helpful in terms of Interview preps also which... See more

Company replied

Rated 5 out of 5 stars

I can only say positive things about CV Bay especially for Lauren. From the initial call to prompt updates even when there was a delay from the company due to hiring process. Lauren is one of the... See more

Company details

  1. Recruitment

Written by the company

Pure Talent Group is a specialist recruitment consultancy supporting the Service Engineering, Rail, Facilities Management, IT and Gaming sectors across the UK. Built on the principle that strong, honest relationships drive long-term success, we partner with some of the UK’s leading organisations, delivering high-quality talent solutions with consistency and integrity. Our team is made up of experienced industry specialists who understand the markets they operate in. We focus on building genuine, long-term relationships with both clients and candidates, offering a consultative and reliable approach to recruitment. This has resulted in a high level of repeat business and long-standing partnerships. We are committed to operating to the highest professional standards, ensuring a transparent, compliant and dependable service at every stage. At Pure Talent Group, our goal is simple: to deliver a consistent, high-quality recruitment experience that our clients trust and our candidates value.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Lauren has been one of the best…

Lauren has been one of the best recruiters I have ever had. She was very helpful with my journey from redundancy to finding my way back into the role I love. Even when there was nothing available she always kept in contact (out of hours, coming off a plane from her holiday), keeping me in the loop on new vacancies/roles coming up. I would recommend her to anyone.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Lauren is fantastic

Lauren helped me every step of the way to secure a new role. She's a pleasure to speak with and very fast and professional.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Lauren is a star!

Today I secured a new job role and I just wanted to say that I could not be happier with the service I received from Lauren at CV Bay. She has been an absolute star throughout the process. Professional, friendly, constantly in touch, and most of all supportive, and kind when I was struggling with self confidence during the process. Thoroughly recommended!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

A friendly and professional service

Lauren worked with me and on my behalf to help secure a new role.
Her information was in depth and helpful and anything I wanted to know was quickly sourced and communicated in a friendly, professional manner.
I have enjoyed our interactions and Lauren has made sure to keep the whole process stress free and as flexible as possible.
I would have no hesitation working with Cv Bay and especially Lauren again.

Highly recommended.

4 December 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that Lauren was able to provide such a positive and stress-free experience while assisting you in securing your new role. Helping our candidates every step of the way is what we’re here for, and it’s wonderful to know that Lauren’s dedication and professionalism made a difference.

Your recommendation means the world to us, as it’s the highest compliment we can receive for the work we do. If you know anyone else who might benefit from our services, we’d be honoured if you shared your experience with them. We’re always here to help!

Wishing you all the very best in your new role, and we look forward to working with you again in the future.

Warm regards,

From all at the CV Bay Team

Rated 5 out of 5 stars

at a age of nearly 60 I didn't think…

at a age of nearly 60 I didn't think that I would be needing to find another job but having a phone call from Tom who did a excellent job of keeping me informed and finding me a new job I can't thank you enough

25 November 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Ian,

Thank you so much for your kind words! We understand how daunting it can feel to find a new job, but we're so pleased to hear that Tom was able to provide the support and guidance you needed.

Your feedback truly means a lot to us, and we're thrilled we could help you secure a new position. Wishing you every success in your new role—please don't hesitate to reach out if you need anything in the future.

All the best,
The CV Bay Team

Rated 5 out of 5 stars

Lauren CV Bay

Lauren really went above and beyond when helping me find a position at a new company. She gave me great advice for the interview process and kept me updated throughout the whole process.

This will be the 2nd job I've found through CV Bay and I couldn't recommend them more.

13 November 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you so much for your wonderful feedback! We're thrilled to hear that Lauren was able to support you in finding a great position and guide you through the interview process. Going above and beyond is what we strive for, and it's always rewarding to know it made a difference for you.

It’s fantastic to hear this is the second job you’ve found through CV Bay! Your trust and recommendation means the world to us. We’re here anytime you need support in the future and wish you the very best in your new role.

All the best,
The CV Bay Team

Rated 5 out of 5 stars

Very professional agency!

Lauren was fantastic throughout the whole process, kept update even late evening and on weekends, nothing was too much trouble and always happy to take a call or reply to a message!

1 November 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you, Bryan, for sharing such a wonderful review of your experience with CV Bay! We’re delighted to hear that Lauren’s dedication and professionalism made such a positive impact throughout the process. At CV Bay, we prioritise clear, consistent communication and always strive to go the extra mile to support our candidates, even during evenings and weekends when needed. Lauren’s commitment to providing an outstanding service is truly valued, and we're thrilled she was able to exceed your expectations. Thank you for choosing CV Bay, and we look forward to supporting you again in future!

Rated 5 out of 5 stars

Fern was awesome

Fern was awesome! She went above and beyond to assist me. Keep up the great work!

30 October 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you so much for your feedback, Hunter! We're thrilled to hear about your positive experience with Fern. At CV Bay, we pride ourselves on going above and beyond to assist our clients, and it's fantastic to see Fern's dedication recognised. We’ll make sure to pass along your kind words to her. Thank you again, and we look forward to assisting you with any of your future needs!

Rated 5 out of 5 stars

Lauren fantastic service

Lauren was a fantastic during the whole recruitment phase and kept me updated with regular contact throughout the whole process. Highly recommend!

23 October 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you for sharing your experience with us! We’re delighted to hear that Lauren provided such fantastic service and kept you well-informed during the entire recruitment process. Her commitment to regular communication truly makes a difference, and we’re so glad it helped make your experience a positive one.

We appreciate your recommendation and are here to support you whenever you need us!

Warm regards,
The CV Bay Team

Rated 5 out of 5 stars

Very helpful throughout the recruitment process.

Lauren was very helpful throughout the recruitment process, keeping me informed and making everything clear. Her assistance was much appreciated. Highly recommend!

9 October 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Miles,

Thank you for your kind words! We’re so pleased to hear that Lauren’s support and clear communication made your recruitment experience smooth and stress-free. Keeping candidates informed every step of the way is something she takes pride in, and we’re glad it made a difference for you.

Your recommendation means a lot to us, and if you ever need assistance in the future, don’t hesitate to reach out!

Best wishes,
The CV Bay Team

Rated 5 out of 5 stars

Alice Patterson is the best!

I cannot sing Alice's praises enough! From the outset, when she contacted me, she was personable, professional and diligent.
Having a particularly nuanced role to fill, Alice identified my skill set as a perfect fit. With regular and timely updates, she organised interviews, provided feedback, and led salary negotiations with both passion and understanding. I enjoyed sharing progress with family, telling them "My agent" is organising this, or arranging that... She made me feel like star, auditioning for their next leading role. And you really benefit from that level of confidence in a challenging job market.
Alice's sixteen years of skills and experience really shine through. I have no hesitation in recommending her as your next agent.

19 September 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Jon,

Thank you for this truly wonderful review! We're thrilled to hear how Alice’s expertise, professionalism, and personalized approach made your recruitment experience so exceptional. Alice's dedication to her candidates shines through in everything she does, and it’s fantastic to know her support gave you the confidence to approach each step with ease and enthusiasm.

Your recommendation means a lot, and we're so pleased Alice could help you feel like a star in the process! If you ever need assistance again, we’re here for you.

Warm regards,
The CV Bay Team

Rated 5 out of 5 stars

Outstanding service

I would like to commend Lauren for her outstanding service. Her professionalism, diligence and caring in helping me find the perfect role that suited my needs made the process stress free and easy. Thank you Lauren and the team at CV Bay.

19 September 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Carl,

Thank you so much for your kind words! We’re thrilled to hear that Lauren’s dedication and professionalism made your job search stress-free and enjoyable. Her attention to finding the perfect fit for each candidate truly sets her apart, and we’re so pleased she was able to help you secure a role that aligns with your needs.

We’re grateful for the opportunity to assist you, and we’re always here if you need anything in the future!

Warmest regards,
The CV Bay Team

Rated 5 out of 5 stars

Lauren is amazing.

Lauren is amazing.

I was made redundant recently and Lauren had interviews set up for me straight away. Super communitive, a pleasure to work with and thanks to her I'm back in a job.

11 July 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Daniel,

Thank you for the fantastic review! We're so happy Lauren could support you through your job search and set up interviews so quickly. Her commitment to clear communication and her genuine care for our candidates make her such a valuable part of our team.

We’re thrilled she could help you land a new position, and we’re grateful to have had the chance to work with you. If you ever need us again, we’re just a message away!

Best regards,
The CV Bay Team

Rated 5 out of 5 stars

Super Lauren!

After being told I was being made redundant, there wasn't a second I was worried because I knew Lauren was on the job! Yet again she's worked above and beyond and managed to find me another fantastic job. Whatever she's being paid, double it! She's the best!

8 July 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Tom,

Thank you so much for this amazing review! We’re thrilled to hear that Lauren’s dedication and support brought you peace of mind during a challenging time. She’s truly committed to going the extra mile, and we’re so pleased she could help you secure another fantastic role.

Your enthusiasm and kind words mean a lot to us—and we’ll certainly pass along your praise to Lauren! Congratulations on the new position, and if you ever need assistance in the future, you know where to find us.

All the best,
The CV Bay Team

Rated 5 out of 5 stars

Amazing Recruiter

Was recently made redundant and Lauren reached out, she had me In a interview the first week and the second week I got offered the job. Thank Laurens

5 July 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Jermaine,

Thank you for your fantastic feedback! We’re so glad Lauren could step in quickly and help you secure a new role in such a short time. She truly goes above and beyond for her candidates, and it’s wonderful to hear that her proactive approach made a difference for you.

Congratulations on the new position! If you ever need support again, we’re always here to help.

Best wishes,
The CV Bay Team

Rated 5 out of 5 stars

Thank you Lauren

I unfortunately received the news that I was being made redundant and I messaged Lauren to see if she could help me. It has taken 2 weeks from the news to being offered a new role all thanks to her.
She is always on the ball and keeps in regular contact about potential interviews etc.. I can’t thank her enough for all the work she has put in to get me into new and old positions. I will be ever thankful.

Thank you Lauren!

3 July 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Thank you for sharing such a heartfelt review! We’re so pleased that Lauren could be there for you during a challenging time and help you secure a new role so quickly. Lauren’s dedication to staying connected and proactive truly makes a difference, and we’re thrilled to hear how much her support meant to you.

We’re grateful to have been part of your journey, and we wish you all the best in your new position. If you ever need anything in the future, we’re here to help!

Warm regards,
The CV Bay Team

Rated 5 out of 5 stars

Thanks to the team!

Grateful to Lauren and the team from CVBay for making the recruitment process enjoyable and for their attention to detail and professionalism throughout.

20 June 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Mark,

Thank you so much for your kind feedback! We’re thrilled to hear that Lauren and the team made your recruitment experience enjoyable and seamless. Attention to detail and professionalism are top priorities for us, and it’s fantastic to know that it resonated with you.

We’re grateful for the opportunity to work with you and are here whenever you need us. Thanks again for choosing CV Bay!

Warm regards,
The CV Bay Team

Rated 5 out of 5 stars

Cv bay great staff very friendly

Becky Bowes from cv bay smashed it out the park. Great service, very polite and always pushing to get the relevant info sent out on time. I was struggling a bit but as soon as I reached out to becky everything was sorted and back on track within no time. 100% without a doubt would use cv bay again. Ask for Becky you will not be disappointed.

7 June 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Idrees, Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with Becky and the CV Bay team. Becky is indeed a fantastic member of our team, always committed to providing excellent support and ensuring that everything runs smoothly for our clients. We're glad she could make a difference for you and help get everything back on track.

Thank you for recommending us – it's truly appreciated! If you ever need assistance in the future, don’t hesitate to reach out. We're here to help!

Warm regards,
CV Bay Recruitment

Rated 5 out of 5 stars

Alice - A First Class Service

Alice has been fantastic assisting me with finding a new job. She has been accessible and communicative throughout the whole process, advising what my new employer was looking for, which was integral in being selected. 👍👍🙂

10 April 2024
Unprompted review
CV Bay Ltd logo

Reply from CV Bay Ltd

Hi Roger,

Thank you so much for your fantastic review! We’re thrilled to hear that Alice was able to assist you effectively in finding a new job and that her guidance and communication made a difference in your experience. Knowing that our support was integral to your success means a lot to us.

We’re delighted to have helped you take this next step in your career, and we wish you every success in your new role. If there’s anything more we can assist with in the future, please don’t hesitate to reach out!

Warm regards,
The CV Bay Recruitment Team

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