I found it really great that Lauren was very on top of communication and explaining everything to great detail. She didn’t take up too much time on the phone and managed to give me all the details I n... See more
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My experience with Lauren was absolutely amazing. Throughout the whole process she always found time (even during her own time) to update me on any progress in my job search. She was always supportive... See more
Lauren is an amazing person and recruiter at CV Bay. She’ll always have your best interests at heart and take your personal feelings into account. Very helpful in terms of Interview preps also which... See more
Company replied
I can only say positive things about CV Bay especially for Lauren. From the initial call to prompt updates even when there was a delay from the company due to hiring process. Lauren is one of the... See more
Company details
Written by the company
Pure Talent Group is a specialist recruitment consultancy supporting the Service Engineering, Rail, Facilities Management, IT and Gaming sectors across the UK. Built on the principle that strong, honest relationships drive long-term success, we partner with some of the UK’s leading organisations, delivering high-quality talent solutions with consistency and integrity. Our team is made up of experienced industry specialists who understand the markets they operate in. We focus on building genuine, long-term relationships with both clients and candidates, offering a consultative and reliable approach to recruitment. This has resulted in a high level of repeat business and long-standing partnerships. We are committed to operating to the highest professional standards, ensuring a transparent, compliant and dependable service at every stage. At Pure Talent Group, our goal is simple: to deliver a consistent, high-quality recruitment experience that our clients trust and our candidates value.
Contact info
Wrens Court, 52 Victoria Road, Sutton Coldfield, B72 1SX, Birmingham, United Kingdom
- 0121 3669016
- Info@puretalentgroup.co.uk
- cvbay.co.uk
Lauren has been one of the best…
Lauren has been one of the best recruiters I have ever had. She was very helpful with my journey from redundancy to finding my way back into the role I love. Even when there was nothing available she always kept in contact (out of hours, coming off a plane from her holiday), keeping me in the loop on new vacancies/roles coming up. I would recommend her to anyone.
Lauren is fantastic
Lauren helped me every step of the way to secure a new role. She's a pleasure to speak with and very fast and professional.
Secured new role thanks to speedy and friendly recruiter
Spoke to Lauren M-W who was super friendly and gave me quick and prompt updates. I've secured a perfect role with my desired compensation thanks to her. Hope to connect to someone as lovely as her next time I'm looking :)
Lauren is a star!
Today I secured a new job role and I just wanted to say that I could not be happier with the service I received from Lauren at CV Bay. She has been an absolute star throughout the process. Professional, friendly, constantly in touch, and most of all supportive, and kind when I was struggling with self confidence during the process. Thoroughly recommended!
A friendly and professional service
Lauren worked with me and on my behalf to help secure a new role.
Her information was in depth and helpful and anything I wanted to know was quickly sourced and communicated in a friendly, professional manner.
I have enjoyed our interactions and Lauren has made sure to keep the whole process stress free and as flexible as possible.
I would have no hesitation working with Cv Bay and especially Lauren again.
Highly recommended.

Reply from CV Bay Ltd
at a age of nearly 60 I didn't think…
at a age of nearly 60 I didn't think that I would be needing to find another job but having a phone call from Tom who did a excellent job of keeping me informed and finding me a new job I can't thank you enough

Reply from CV Bay Ltd
Lauren CV Bay
Lauren really went above and beyond when helping me find a position at a new company. She gave me great advice for the interview process and kept me updated throughout the whole process.
This will be the 2nd job I've found through CV Bay and I couldn't recommend them more.

Reply from CV Bay Ltd
Very professional agency!
Lauren was fantastic throughout the whole process, kept update even late evening and on weekends, nothing was too much trouble and always happy to take a call or reply to a message!

Reply from CV Bay Ltd
Fern was awesome
Fern was awesome! She went above and beyond to assist me. Keep up the great work!

Reply from CV Bay Ltd
Lauren fantastic service
Lauren was a fantastic during the whole recruitment phase and kept me updated with regular contact throughout the whole process. Highly recommend!

Reply from CV Bay Ltd
Very helpful throughout the recruitment process.
Lauren was very helpful throughout the recruitment process, keeping me informed and making everything clear. Her assistance was much appreciated. Highly recommend!

Reply from CV Bay Ltd
Alice Patterson is the best!
I cannot sing Alice's praises enough! From the outset, when she contacted me, she was personable, professional and diligent.
Having a particularly nuanced role to fill, Alice identified my skill set as a perfect fit. With regular and timely updates, she organised interviews, provided feedback, and led salary negotiations with both passion and understanding. I enjoyed sharing progress with family, telling them "My agent" is organising this, or arranging that... She made me feel like star, auditioning for their next leading role. And you really benefit from that level of confidence in a challenging job market.
Alice's sixteen years of skills and experience really shine through. I have no hesitation in recommending her as your next agent.

Reply from CV Bay Ltd
Outstanding service
I would like to commend Lauren for her outstanding service. Her professionalism, diligence and caring in helping me find the perfect role that suited my needs made the process stress free and easy. Thank you Lauren and the team at CV Bay.

Reply from CV Bay Ltd
Lauren is amazing.
Lauren is amazing.
I was made redundant recently and Lauren had interviews set up for me straight away. Super communitive, a pleasure to work with and thanks to her I'm back in a job.

Reply from CV Bay Ltd
Super Lauren!
After being told I was being made redundant, there wasn't a second I was worried because I knew Lauren was on the job! Yet again she's worked above and beyond and managed to find me another fantastic job. Whatever she's being paid, double it! She's the best!

Reply from CV Bay Ltd
Amazing Recruiter
Was recently made redundant and Lauren reached out, she had me In a interview the first week and the second week I got offered the job. Thank Laurens

Reply from CV Bay Ltd
Thank you Lauren
I unfortunately received the news that I was being made redundant and I messaged Lauren to see if she could help me. It has taken 2 weeks from the news to being offered a new role all thanks to her.
She is always on the ball and keeps in regular contact about potential interviews etc.. I can’t thank her enough for all the work she has put in to get me into new and old positions. I will be ever thankful.
Thank you Lauren!

Reply from CV Bay Ltd
Thanks to the team!
Grateful to Lauren and the team from CVBay for making the recruitment process enjoyable and for their attention to detail and professionalism throughout.

Reply from CV Bay Ltd
Cv bay great staff very friendly
Becky Bowes from cv bay smashed it out the park. Great service, very polite and always pushing to get the relevant info sent out on time. I was struggling a bit but as soon as I reached out to becky everything was sorted and back on track within no time. 100% without a doubt would use cv bay again. Ask for Becky you will not be disappointed.

Reply from CV Bay Ltd
Alice - A First Class Service
Alice has been fantastic assisting me with finding a new job. She has been accessible and communicative throughout the whole process, advising what my new employer was looking for, which was integral in being selected. 👍👍🙂

Reply from CV Bay Ltd
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