I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
I would like to express my sincere thanks and appreciation to Kanye for her outstanding service and professionalism. She was extremely helpful, patient, and went above and beyond to support me and... See more
Company replied
Company details
- #66 of 230 best companies in Insurance agency
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Commercial Vehicle Direct
Hi James, thank you for the 5* review. We're glad you're pleased with the experience! If you have any further questions please get in touch.
Connor
Landrover insurance
Spoke to a young lady who was very polite and helpful and got me a very competitive quote,speak to these people it’s a better way of doing business thank you🙂🙂
7 July 2025
Reply from Commercial Vehicle Direct
Hi Jimmy, thanks so much for the positive review. We'll ensure the agent's manager receives this feedback so they get the recognition they deserve!
Connor
Very helpful advisor
26 June 2025
Reply from Commercial Vehicle Direct
Hello Nicholas, thank you for the 5* review. If you need any help with your policy, don't hesitate to get in touch.
Connor
Reply from Commercial Vehicle Direct
Hello Matt, thank you for the 5* review. We're glad you are happy with your experience!
Connor
Reply from Commercial Vehicle Direct
Hi Neil, thank you for the great feedback - we'll ensure this is passed along to Alex's manager to receive the praise.
Connor
Been many years with CVD and they have…
Been many years with CVD and they have always managed to get me a good quote. Very happy, thank you.
1 July 2025
Reply from Commercial Vehicle Direct
Hello Daniel, thanks for the great review. At CVD we always search the market to find our customers the best deal available!
Connor
Polite and competent agent
Polite and competent agent. An easy process and done professionally. Thank you.
25 June 2025
Reply from Commercial Vehicle Direct
Hi Charles, thank you for the 5* review. We're glad you found the process easy, and will ensure the agent you spoke to receives the positive feedback!
Connor
Reasons tove used CV Direct for many years
We have used CV Direct for many years, the main thing is that the people you deal with are really helpful, professional and helpful. The price is competitive and they do everything they can to help.
28 June 2025
Reply from Commercial Vehicle Direct
Hello Peter, thank you for the positive review. We always look for the best deal for our customers and ensure we add a personal touch!
Connor
Easy company to deal with
Easy company to deal with, very straightforward set up of insurance and polite and considerate staff
28 June 2025
Reply from Commercial Vehicle Direct
Hi Paul, thank you very much for your kind words and 5* review. We're glad you chose us for your insurance needs!
Connor
Reply from Commercial Vehicle Direct
Hello Darryl, thank you for the 5* review - we pride ourselves on our exceptional service and are glad you feel the same!
Connor
Great representative.
The representative of the company that arranged my insurance was very helpful and guided me through.
23 June 2025
Reply from Commercial Vehicle Direct
Hello Roger, thank you for the 5* review. I will pass this feedback to the manager of the agent in question to ensure they receive the praise they deserve!
Connor
Reply from Commercial Vehicle Direct
Hello Eugenia,
Thanks for the great review, we're pleased that you're happy with our service.
Connor
Excellent service
20 June 2025
Reply from Commercial Vehicle Direct
Hi Karen,
Thank you for the 5* review, we're glad you're pleased with the service received!
Connor
Good support and customer service care
18 June 2025
Reply from Commercial Vehicle Direct
Hello Anton, thanks for the great review. We're glad you felt supported and are pleased with the service!
Connor
Been with them for 7 yrs they have been…
Been with them for 7 yrs they have been great easy to renew very polite on the phone great price all round excellent
8 June 2025
Reply from Commercial Vehicle Direct
Hello, thank you for the 5* review. We're happy you've been with us for a number of years and pleased with the service provided!
Connor
QUICK AND EFFECTIVE PAYMENT AND COVER.
4 June 2025
Reply from Commercial Vehicle Direct
Hi, thank you for the 5* review, we're glad you found the process quick and have chosen us for your insurance needs!
Connor
Very friendly and helpful on the phone
1 June 2025
Reply from Commercial Vehicle Direct
Hello, thank you for your kind review. We always make sure our customers are well informed before choosing to buy the policy
Connor
my insurance was all sorted out for me…
my insurance was all sorted out for me while i could concentrate on my work
9 June 2025
Reply from Commercial Vehicle Direct
Hi Mr Rowson, thanks for the 5* review. We're pleased you were happy with the service!
Connor
I’d previously bought a van from Kev…
I’d previously bought a van from Kev with another business partner, and it was a cracking little van. So when I had another requirement for a van I asked Kev to source one for me. I got exactly what I wanted and Kev was easy to deal with,
28 May 2025
Reply from Commercial Vehicle Direct
Hello Keith, thank you for the positive review - we'll ensure the great feedback is passed on!
Connor
Did not receive a call back via your…
Did not receive a call back via your call back / text service.
9 June 2025
Reply from Commercial Vehicle Direct
Hello Stuart,
Thank you for your review, and apologies you didn't receive a call back. We have sent you an email to discuss this with you in more detail.
Connor
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