CV ELECTRONICS LTD Reviews 163

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the efficiency and ease of their overall experience, often noting quick turnaround times for repairs and deliveries. The customer service is frequently described as outstanding, with consumers valuing the clear communication and reliable support. Reviewers are particularly impressed with the promptness of the delivery service and the high quality of the products. The company's ability to quickly resolve complex issues, even under tight deadlines, is a recurring theme, with many customers expressing their satisfaction with the speed and effectiveness of the repairs.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficiency, helpfulness, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being very... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

Product

Clients share positive opinions on product. Many customers praise the quick turnaround, with some receiving... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the quick collection times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very helpful on phone and as repair was urgent got it done ready for collection next day. (We were late to collect due to to collisions on motorway and they waited for us to arrive... See more

Company replied

Rated 5 out of 5 stars

well what can i say .....absolutely fantastic service we had a failed daf cf As-Tronic Gearbox Modulator and sent it off to as tronic who sent it to Denmark for repair and then after 2 weeks it ca... See more

Company replied


Company details

  1. Truck parts supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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1-star

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Rated 5 out of 5 stars

Great Company

The staff were very knowledgeable and helpful. Fast turn round (24hr) and progress reports given throughout repair.
If all companies were as honest and reliable my job would be so much easier!

1 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

We're thrilled to hear your high praise! Thank you for acknowledging our knowledgeable staff, fast turnaround, and progress updates. Your comments about our honesty and reliability mean a lot to us. We're committed to making things easier for our clients and appreciate your recognition. Looking forward to serving you again!

Rated 5 out of 5 stars

Volvo fm dash

Contacted CV electronics and dealt with Michelle she arrange collection of my Volvo fm dash board for repair the same day and we had the dash back and repaired in within days of it leaving us and prompt and fast service and good valve for money

22 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Iain,
Thank you for sharing your positive experience with CV Electronics. We're delighted to hear that Michelle was able to arrange the same-day collection of your Volvo FM dashboard and that the entire repair process met your expectations for speed and value. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

ECU repaired

Sent an ECU over for repair they setup all the shipping and we got the ECU back in good time considering it was going from Canada to UK and back.

ECU working good after working for about a month.

18 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for sharing your experience! We're pleased to hear that the ECU repair process went smoothly for you, especially considering the international shipping between Canada and the UK. It's great to know that the ECU is working well after the repair. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

First class service

From the time I knew I had a fault with my CPC 3 unit the process for repair was seamless with CV Electronics taking care of the whole process from collection to return 72 hours later.
Absolute first class service don't change a thing.

Many Thanks

Paul

13 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Paul,
Thank you for taking the time to share your experience with us. We're thrilled to hear you appreciated our quick collection and delivery, communication, and tracking system. Your recommendation for our repair services means a lot to us. Looking forward to serving you again!

Rated 5 out of 5 stars

Brilliant Service for ECU repair

Fast collection and delivery. Very good communication. Tracking system on personal online account is brilliant. Right price for job. Definitely recommendable for ECU repair.

28 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Seb for taking the time to share your experience with us. We're thrilled to hear you appreciated our quick collection and delivery, communication, and tracking system. Your recommendation for our ECU repair services means a lot to us. Looking forward to serving you again!

Rated 5 out of 5 stars

Great service

We run a large fleet of all makes vehicles and have used CV for a number of years. They provide a fantastic service, staff are great to deal with (especially Michelle always very helpful) Prices are very reasonable too.

17 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Wayne,
Thank you for the continued trust in our services for your large fleet! We're delighted to hear that you find our team, especially Michelle, helpful and our pricing very reasonable. Looking forward to many more years of collaboration.

Rated 5 out of 5 stars

The fast service was fantastic and the…

The fast service was fantastic and the turnaround time was unbelievable.
Friendly and helpful staff from start to finish. The vehicle has been running amazing since the repair and I highly recommend this company to anyone and I will be keeping their details to hand in case I need them in the future.

21 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Vince,
Thank you for the amazing review! We're thrilled to hear that you're pleased with our fast service, turnaround time, and friendly staff. We appreciate the recommendations and look forward to being of service to you in the future!

Rated 5 out of 5 stars

VTG actuator fault

Great service as always, staff always helpful and communication throughout is spot on.

14 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Kane,

Thank you for the kind words! We're delighted to hear that you're pleased with our service, staff, and communication. We aim to keep those standards high for all our customers. Looking forward to assisting you again!

Rated 5 out of 5 stars

Five star service very quick turn…

Five star service very quick turn around. Product in great working order

20 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Symon,

Thanks for the 5-star review! We're thrilled you're satisfied with the quick turnaround and product quality. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Polite, easy to deal with very professional

Very easy to deal with, extremely helpful when asking questions surrounding the repairs. Very polite and professional. Will continue to use and highly recommend to others.

16 March 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Daniel. We're thrilled that you had a brilliant experience with our service. Your recommendations means a lot to us 👍

Rated 5 out of 5 stars

DAF VTG'S and Merc ECU

Over a one week period we had 2 DAF Turbo VTG units and a repair on Merc Arocs ECU. The response and turnaround times were excellent- sameday collection by UPS and replacements sent by return. The order process is so easy from start to finish and above all there is a massive cost saving over manufacturers prices.

1 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Glenn for taking the time to share your positive experience with us at CV Electronics. We greatly appreciate your feedback and are thrilled to hear that you had such a positive encounter with us. 👍

Rated 5 out of 5 stars

Outstanding service

Outstanding service, amazing fast turnaround, wouldn't use anyone else for repairs to electrical components... 10/10 5* thanks all, Adam From S Wilson Maintenance

4 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your glowing review Adam🙏 We are thrilled to hear that you had an outstanding experience with our service and that you appreciate the fast turnaround time. 👍

Rated 5 out of 5 stars

Outstanding!!

From 1 phone call, collected and repaired and delivered back in such a short time the service was what other companies should be working towards in the industry. Very reliable and prompt.

31 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you William so much for your fantastic review! We're thrilled to hear about your positive experience with our service. At CV Electronics, we strive to deliver the highest standard of service in the industry, and it's incredibly rewarding to know that we've met your expectations.

Rated 5 out of 5 stars

Great service!

When we recently had electrical problems with our Mercedes Actros we were recommended by a friend to contact CV Electronics, We couldn't fault them, They are helpful, knowledgeable, and extremely efficient, Our parts were fixed and returned within a couple of days, saving a fortune on Mercedes genuine items. I will definitely be using them in the future and would highly recommend! 10/10 Rob

27 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for taking the time to share your experience with us, Rob! We are delighted to have been recommended to you and even more thrilled that we could provide you with a positive and efficient solution for the problems on your Mercedes Actros.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very efficient and polite staff. Michelle was really helpful and made it all very easy. Would highly recommend

20 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lyndsey, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service team, especially with Michelle. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

fantastic

These guys know their stuff, staff are knowledgeable and always willing to go the extra mile to assist - fast service, and right first time - 1000% recommend

19 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your glowing review, Ms Bear! We're thrilled to hear that our knowledgeable staff and fast service have left such a positive impression on you. We appreciate your recommendation!

Rated 5 out of 5 stars

Merc Atego Fuel pump ECU

Thank you to the staff at CV Electronics, There speed and professional manor in which they interact with there clients are top notch.
I had two fuel pump ECU’s repaired and back on the vehicles in under 5 working days 5 Star service i will definitely be using there services again and i must mention Stef you’re customer service was fantastic thanks.

Gordon
Fleet engineer
EMFS Group

18 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Gordon, thank you for your amazing feedback! We're thrilled to hear that our team provided top-notch service, and we're glad that you had a positive experience with our customer service. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Brilliant service

Brilliant service , how it should be done, and many could learn from , can’t recommend enough , top quality company

19 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Ian! We're thrilled that you had a brilliant experience with our service. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great Service!

Purchased an Adblue pump from CV Electronics, but unfortunately it was faulty (these things happen!)

Spoke to Michelle at C V Electronics, she arranged collection of the unit the same day, the unit was repaired and returned to us within 48 hours of me registering the fault, she also kept me informed of the progress. Great service

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service CV Electronics provide

Great service CV Electronics provide, very responsive and fast. Instantly get our Adblue pumps picked up on day of our call and we receive them back the day after next. Would defiantly recommend them for others to use for Adblue pump repairs 😀

12 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Michael for taking the time to share your positive experience with CV Electronics' service for Adblue pump repairs. We are delighted to hear that you found our team to be responsive, fast, and efficient in handling your need 👍

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